About iConnect Employment Agency Pte Ltd
iConnect Employment Agency Pte Ltd is a domestic helper placement agency operating islandwide from its Orchard Road office. It is KakiList-verified and ACRA-registered. With only 4 Google reviews at a 5/5 rating, the review sample is too small to draw firm conclusions about service quality. No MOM Employment Agency (EA) Licence number is listed in the provider data, which families should clarify directly before engaging.
Placing a foreign domestic worker involves several steps: confirming the agency holds a valid MOM EA Licence (verifiable on MOM's online EA directory), choosing between a new-hire helper and a transfer helper (new hires carry a higher placement fee, typically S$1,500–3,500; transfers typically S$500–1,500), selecting a source country (Indonesia, Philippines, Myanmar, and Sri Lanka are the main options), and agreeing on the helper's monthly salary (S$550–800 depending on nationality and experience). On top of the placement fee and salary, households pay a monthly MOM levy of S$300 standard, or the concessionary rate of S$60 if the household includes a child under 16, an elderly member aged 67 or above, or a person with a disability. Mandatory FDW insurance, the Settling-In Programme, the Work Permit application, and the pre-employment medical examination may be bundled or billed separately — confirm in writing before paying.
To begin, contact iConnect Employment Agency Pte Ltd by phone or via the enquiry form, verify the EA Licence number on MOM's online EA directory before paying any deposit, and request a full written breakdown of placement fees, salary, levy, and any replacement or refund terms.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Elis from iconnect agency is a very hardworking, customer oriented, super helpful and went the extra mile to my needs. As a 1st time employer for a maid, price is very reasonable compared to other agencies ive asked. Im very pleased with their service and they are very experienced in what they do. Thank u Elis and iconnect agency!
Found a maid for myself, very hardworking, pleasant and obedient too. Elisabeth from the agency helped alot and was very transparent throughout the process. Thank u!
Staff friendly & professional They will meet our requirement , recently just got a new helper from Indo , very good thanks for the help And patience from us thank you Best regards
Super experienced and absolutely honest employment agency
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how iConnect Employment Agency Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| iConnect Employment Agency Pte Ltd (this page) | ⭐ 5.0 | 4 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees at maid agencies typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper. On top of the placement fee, households pay the helper's monthly salary (S$550–800 depending on nationality and experience) and the MOM monthly levy (S$300 standard, or S$60 concessionary for households with a child under 16, an elderly member aged 67 or above, or a person with a disability). Confirm what is bundled into the placement fee — mandatory FDW insurance (typically S$300–600 per year), the Settling-In Programme, the Work Permit application, and the pre-employment medical exam — versus what is billed separately. Get the full cost breakdown in writing before paying any deposit. See the full maid agency cost guide for Singapore →
Every legitimate maid agency must hold an MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by company name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No EA Licence number is listed in iConnect Employment Agency Pte Ltd's current provider data — confirm this directly with the agency and cross-check on the MOM directory before engaging. EA Grading runs from A+ to C; grades A+ and A indicate stronger compliance and complaint-handling track records. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency closes, and can void your insurance coverage. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
A standard replacement guarantee typically covers a window of six months from the helper's arrival date and specifies how many replacements are included at no additional charge. Ask iConnect Employment Agency Pte Ltd what circumstances are covered — documented skill or compatibility mismatch versus a situation the agency considers the employer's responsibility — and what voids the guarantee. Also clarify the early-termination process outside the guarantee window: if the placement breaks down, the household bears the cost of the repatriation flight, any unused MOM levy refund procedures, and Work Permit cancellation paperwork. Understanding these terms before signing protects you if the arrangement does not work out. Request the replacement and early-termination terms in writing as part of the agency contract before committing.
If iConnect Employment Agency Pte Ltd isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.