Imtidad Employment Solutions Pte Ltd ✓ ACRA Verified
About Imtidad Employment Solutions Pte Ltd
About Imtidad Employment Solutions Pte Ltd
Imtidad Employment Solutions Pte Ltd is a maid agency based at Centropod@Changi, serving households islandwide in Singapore. The listing has been verified by KakiList and the business is ACRA-registered. It holds a 3.2/5 rating across 29 Google reviews — a moderate sample, though the score sits below the category average and warrants attention before proceeding.
When engaging a maid agency, the key steps are: confirm the agency holds a valid MOM Employment Agency (EA) Licence — verifiable on MOM's online EA directory by name or licence number — and check the EA Grading (A+ to C), which reflects compliance history and complaint handling. Discuss whether you need a new-hire helper (placement fee typically S$1,500–3,500) or a transfer helper (typically S$500–1,500), the helper's monthly salary (S$550–800 depending on nationality and experience), and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability). Clarify what is bundled into the placement fee — FDW insurance, Settling-In Programme, medical exam, Work Permit application — versus billed separately. Source-country options commonly include Indonesia, the Philippines, Myanmar, and Sri Lanka. Ask about the replacement guarantee window and what voids it.
To take the next step, reach out to Imtidad Employment Solutions via WhatsApp, phone, or the enquiry form to request the EA Licence number, EA Grading, and a full written breakdown of all fees before paying any deposit.
Services Offered
Is Imtidad Employment Solutions Pte Ltd legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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ACRA registeredCross-checked against Singapore's official ACRA business registry.
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3.2/5 from 29 Google reviewsModerate sample size, though the score is below the category average — read recent reviews carefully.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 3.2 (29 reviews)
Loqi ZeKatz
★★☆☆☆
Last year we hired a maid through yishun branch and only to return her less than 6mths. The maid bad habits of answering back, only concern with wanting an extra leave day. Prior to that, the agent hardly proactive in returning messages or call. They did not even offer a replacement and just keeping silent. Perhaps the agency needs to have better pools of maids, and train their agent having a friendly approach when dealing with potential clients; instead of the sour face we were dealt with. It's such a turn off on servicing end.
Dyh A
★★★★★
I had a very bad experience last time with my previous agency. But with Imtidad, they solve it up! They simply filter the helper based on my criteria and based on my needs. Hizan was the staff who is helping me to go through this journey by helping me up to the extend. Simply recommended! No regret in taking them up! Thank you from the deeply of my heart in helping us up even it take long time procedure. Highly recommended for sure. Looking for helper do contact them!
Sheila Chaniago
★★★★★
This is our 2nd dealing with this agency. They are very professional and efficient, we were able to get a new helper within 1.5 month of our request for replacement. Sis Nor Hayati was very helpful in giving us good advises. Will return for the great service.
Alam Syah Bin Mohamed Amin
★★★★★
I want to express my sincere gratitude for Nor Hayati's outstanding support. Her attention to detail and willingness to go above and beyond have made a significant difference. Nor Hayati's professionalism and proactive approach have been invaluable to us. She consistently demonstrates a deep understanding of our needs and strives to exceed our expectations. Thank you for the exceptional assistance.
Andrea R.
★★☆☆☆
Response Time: 1/5 Candidates Range: 4/5 Package Available: 4/5 Mode of Payment: 4/5 Payment Flexibility: 4/5 I went to search for a helper through this agency as I was recommended by many & even saw them being recommended by numerous local celebrities & local influencers. However, they did not meet my expectations which I had for them. The response time was one of the most disappointing point. Their range of candidates, payment flexibility & packages available are indeed attractive. However, their response time to customers & inquiries were their downfall. They might want to work on that in order to clinch & secure their potential & existing customers. You guys can try to check this agency out.
Imtidad Employment Solutions Pte Ltd vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Imtidad Employment Solutions Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Imtidad Employment Solutions Pte Ltd (this page) | ⭐ 3.2 | 29 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Imtidad Employment Solutions Pte Ltd charge?›
Placement fees for a new-hire helper typically run S$1,500–3,500 at Singapore maid agencies; transfer helpers (already in Singapore on an existing Work Permit) usually cost S$500–1,500. On top of the placement fee, you will pay the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy — S$300 at the standard rate, or S$60 at the concessionary rate if your household has a child under 16, an elderly member aged 67 or above, or a person with disability. Confirm what Imtidad bundles into its placement fee versus what is billed separately. Commonly bundled items include mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, the pre-employment medical exam, and Work Permit application. Get the full fee schedule in writing before committing. See the full Maid Agencies cost guide for Singapore →
Is Imtidad Employment Solutions Pte Ltd MOM-licensed?›
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No MOM EA Licence was listed in Imtidad's public profile at the time of writing — confirm the licence number directly with the agency and cross-check it on the MOM directory before paying any deposit. EA Grading runs from A+ to C; A+ and A signal stronger compliance records and better complaint-handling track. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency closes, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does Imtidad Employment Solutions Pte Ltd offer?›
The standard replacement window at Singapore maid agencies is typically six months from the helper's arrival date. Ask Imtidad how many replacements are included within that period, what circumstances void the guarantee (for example, documented helper misconduct versus a simple personality mismatch), and what the cost of additional replacements beyond the guarantee would be. Also clarify the early-termination process — if the placement breaks down outside the guarantee window, the household is responsible for the repatriation flight, Work Permit cancellation paperwork, and any unused MOM levy refund. Understanding these costs upfront helps you assess the true cost of a replacement and make an informed decision before signing. Note that Imtidad's 3.2/5 rating across 29 Google reviews is below the category average — reading recent reviews for any patterns around replacement handling is advisable before committing.