Indian Maid Agency ✓ ACRA Verified
About Indian Maid Agency
About Indian Maid Agency
Indian Maid Agency is a domestic helper placement service operating islandwide from its Tampines Grande office. It has been verified by KakiList, meaning a real person confirmed its operating details and contact channels. With a 4.9/5 rating across 623 Google reviews, the volume of feedback provides a robust signal of customer experience, though the absence of a confirmed ACRA registration and no regulatory licences on record means prospective clients should verify the MOM Employment Agency (EA) Licence directly before proceeding.
Families typically begin by contacting the agency via WhatsApp, phone, or the online enquiry form to discuss their household requirements — the number of family members, presence of young children, elderly residents, or persons with disability (which affects MOM levy eligibility), and whether they are looking for a new-hire helper or a transfer helper. The agency can advise on source-country options, which influence the helper's monthly salary (typically S$550–800) and cultural fit. Once a match is identified, the agency handles Work Permit application, the mandatory Settling-In Programme, medical examination, and FDW insurance. Placement fees differ between new hires and transfer helpers, so confirm the full cost breakdown in writing before signing.
To get started, reach out via WhatsApp or phone to discuss your household profile and request an itemised fee schedule covering the placement fee, helper's monthly salary, MOM levy, insurance, and any ancillary charges.
Services Offered
Is Indian Maid Agency legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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4.9/5 from 623 Google reviewsRobust sample size.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.9 (623 reviews)
Sara Carmel
★★★★★
I am highly impressed with the services provided by okaylah maid agency. They are very clear in communication and they picked my call in night also. I troubled them many times to do interview in odd hours. I love to recommend them to my friends.
Josh
★☆☆☆☆
The maid we hired from this agency seems unsure of her duties, despite their claim of two years of experience. Additionally, she is requesting higher pay. This makes me wonder if the positive reviews about the agency are genuine
Sathya Mani
★★★★★
With Okaylah Indian Maid Agency, we had an amazing experience. The team went the extra mile to help us quickly find a helper from Manipur. The team took the time to explain what to expect during childbirth and even shared so much that it seemed like a small prenatal class for us. Mrs Singh personal involvement in my case was amazing. This degree of consideration and care is uncommon and greatly valued. I did not know that Manipur (india) touches the Myanmar border and helper look same as Myanmar's. They are fluent in English as English is their first language. The entire procedure went smoothly because of the team's commitment and careful attention to detail. They made sure we understood every stage of the procedure and managed all the paperwork with efficiency. Because of Okaylah Maid Agency's professionalism, effectiveness, and kind service, we heartily recommend them. I'm grateful that you made this process so easy and special!
Queenie
★★★★★
I couldn’t be more impressed with the service I received from this maid agency! From the moment I reached out, their customer-first approach was clear. Unlike other agencies that demand full payment upfront, they only required a small deposit and quickly arranged everything with ease. This level of trust and flexibility is truly refreshing! When I encountered a few issues with the maid, Neetu personally stepped in to resolve the situation with care and professionalism. She worked diligently to ensure the problem was addressed, demonstrating their commitment to customer satisfaction. On top of that, their fees are the most competitive in town, offering incredible value for the exceptional service they provide. I now see why they have such glowing reviews, and after my experience, I wouldn’t hesitate for a second to recommend them to friends and family.
J Ris J Ris
★★★★★
Amazing. I am very happy with the services provided with the team. They are very diligent and very helpful during the interview . They give very detailed feedback after each and every interview. Finally i gort very good match. I will recommend you to my family.
Indian Maid Agency vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Indian Maid Agency stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Indian Maid Agency (this page) | ⭐ 4.9 | 623 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Indian Maid Agency charge?›
Placement fees for a new-hire helper typically run S$1,500–3,500 through licensed agencies in Singapore; transfer helpers generally cost less, in the S$500–1,500 range, as there is no source-country recruitment involved. On top of the placement fee, you will pay the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household has a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm what is bundled into the agency's package — mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, medical examination, and Work Permit application — versus what is billed separately. Get a full written quote before paying any deposit. See the full maid agency cost guide for Singapore →
Is Indian Maid Agency MOM-licensed?›
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is verifiable by name or licence number on MOM's online EA directory. The licence number should appear on the agency's website, contracts, and invoices. EA Grading runs from A+ to C; higher grades indicate stronger compliance records and better complaint-handling history. Indian Maid Agency does not currently have a regulatory licence on record with KakiList. Before paying any deposit or signing a contract, verify the agency's EA Licence number directly on the MOM EA directory at mom.gov.sg. Hiring through an unlicensed agent is illegal, leaves you with no recourse if a placement breaks down, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does Indian Maid Agency offer?›
Standard practice among licensed agencies is to offer a replacement window of around six months from the helper's arrival date, covering documented mismatches such as skill gaps or household incompatibility. Confirm how many replacements are included within that period, what circumstances void the guarantee, and whether there is an additional fee for replacements beyond the initial allowance. Also clarify the early-termination process — if the placement breaks down outside the guarantee window, the household is typically responsible for the helper's repatriation flight, Work Permit cancellation paperwork, and any unused MOM levy refund claims. Understanding these costs upfront helps you assess the total financial exposure of the arrangement. Ask for the replacement and early-termination terms in writing before signing the placement agreement.