About Integrity Maid & Employment Services Pte Ltd
Integrity Maid & Employment Services Pte Ltd is a maid agency based at 304 Orchard Road, #03-92, offering islandwide placement services for foreign domestic workers. The listing has been verified by KakiList, though ACRA registration could not be confirmed. The agency holds a 3.4/5 rating across 10 Google reviews — this is a small sample and should be treated as directional only.
When engaging a maid agency, the first step is to confirm that the agency holds a valid MOM Employment Agency (EA) Licence, which is verifiable on MOM's online EA directory by name or licence number. From there, families typically discuss whether they need a new-hire helper or a transfer helper — the placement fee and lead time differ for each. Key cost items to clarify upfront include the helper's monthly salary (typically S$550–800 depending on nationality and experience), the monthly MOM levy (S$300 standard, or S$60 concessionary for households with a child under 16, an elderly member aged 67 or above, or a person with disability), mandatory FDW insurance, and whether the Settling-In Programme and Work Permit application are bundled into the quoted fee or billed separately. Source-country options, replacement guarantee terms, and the repatriation cost on early termination should all be confirmed in writing before any deposit is paid.
Reach Integrity Maid & Employment Services Pte Ltd by phone or through the enquiry form to request a breakdown of placement fees, salary ranges by nationality, and the replacement guarantee window before proceeding.
Listing data is incomplete — contact Integrity Maid & Employment Services Pte Ltd directly to confirm details.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Very good experience with Integrity. Rowena provided superb service, very prompt to reply and good follow up. She will update me without me asking her. Very satisfied and will recommend. Thank you!
18/2/2025, I wene to Integrity Maid & Employment Svc P/L. I found that staff is very useful and honest. Also very clear with explain anything. I recommened this agency. You wont regret for this.
Definitely a No No for me and my family.
Highly recommended agency the owner friendly and staff don’t hesitate to visit and find employer they very helpful
Not recommended
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Integrity Maid & Employment Services Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Integrity Maid & Employment Services Pte Ltd (this page) | ⭐ 3.4 | 10 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees for a new-hire helper typically run S$1,500–3,500 at most Singapore maid agencies; transfer helpers are generally less, at S$500–1,500, as the helper is already in Singapore and the processing steps are shorter. On top of the placement fee, households pay the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary if the household qualifies). Confirm whether mandatory FDW insurance (~S$300–600/year), the Settling-In Programme, medical examination, and Work Permit application are bundled into the quoted fee or charged separately — these disbursements can add S$500–1,000 to the initial outlay. Integrity Maid & Employment Services Pte Ltd has not published specific pricing, so request a written breakdown before committing. See the full maid agency cost guide for Singapore →
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, and this is verifiable on MOM's online EA directory by searching the agency's name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No EA licence is listed for Integrity Maid & Employment Services Pte Ltd in the current provider data, and ACRA registration has not been confirmed — both are important trust signals to verify directly before paying any deposit. EA Grading (A+ to C) is also published by MOM and reflects the agency's compliance record and complaint-handling history. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the placement breaks down, and can void your FDW insurance. Verify the licence number on MOM's EA directory before proceeding. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Most Singapore maid agencies offer a replacement window of around six months from the helper's arrival date, with one or two replacements included within that period. Key questions to ask are what situations are covered — documented skill or temperament mismatch versus the employer simply changing their mind — and what voids the guarantee entirely. Also confirm the early-termination process outside the guarantee window. If the placement breaks down after the guarantee period, the household is responsible for the repatriation flight, refund of unused MOM levy, and Work Permit cancellation paperwork. These costs are not trivial and should be factored into the decision before signing. Integrity Maid & Employment Services Pte Ltd has not published specific replacement terms, so request these in writing before paying any placement fee.
If Integrity Maid & Employment Services Pte Ltd isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.