International Maid And Employment Agency ✓ ACRA Verified
About International Maid And Employment Agency
About International Maid And Employment Agency
International Maid And Employment Agency is a domestic help provider specialising in maid agency services, operating islandwide from its Lucky Plaza location at 304 Orchard Road. The listing is KakiList-verified and ACRA-registered. It holds a 4.8/5 rating across 2,217 Google reviews, a robust sample that lends meaningful weight to the score. No MOM Employment Agency (EA) Licence is recorded in the listing data at this time — households should verify licence status directly on MOM's online EA directory before proceeding.
When engaging a maid agency in Singapore, the process typically begins with deciding between a new-hire helper and a transfer helper — new hires cost more in placement fees (typically S$1,500–3,500) but offer a wider choice of source countries (Indonesia, Philippines, Myanmar, Sri Lanka), while transfer helpers carry a lower placement fee (typically S$500–1,500) and are already in Singapore. Monthly costs beyond the placement fee include the helper's salary (S$550–800 depending on nationality and experience) and the MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability). A reputable agency will bundle mandatory FDW insurance, the Settling-In Programme, the medical examination, and Work Permit application into its package — confirm what is included and what is billed separately in writing.
To take the next step, contact International Maid And Employment Agency by phone or through the enquiry form, and ask for a written breakdown of all fees before paying any deposit.
Services Offered
Is International Maid And Employment Agency legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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ACRA registeredCross-checked against Singapore's official ACRA business registry.
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4.8/5 from 2,217 Google reviewsRobust sample of 2,217 reviews — carries meaningful weight.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.8 (2217 reviews)
FloatingJudo
★★★★★
Universal assisted to find me a helper that fits my requirements. They were not slipshod about their work and filtered the helpers well, interviews were also conducted well. The whole process up to the helper starting work was impeccable. Over the helper's tenure, they also stayed with us closely to answer our queries and/or assist with any issues we might face. Overall, I would recommend Universal anytime! Highly recommended!
Roszy James
★★★★★
I’ve been using Universal Employment Agencies since my first son was born and he is now 30 years old. Over the years, their service has been consistently reliable, and I have continued engaging them not only for myself but also for my family members. One of the helpers recommended by them has been with my family for almost 15 years, even following us through our overseas postings. That speaks volumes about the quality of their matching. I have always relied on Mrs Pooh’s advice when selecting helpers. She understands my expectations and family dynamics very well, and her matching skills are truly exceptional. The team has been stable for many years, always friendly, responsive, and efficient. I deeply appreciate their professionalism and long-standing support. Highly recommended.
Amber Lim
★★★★★
I would like to take this opportunity to express my sincere appreciation and heartfelt thanks to Karoll for your outstanding support and assistance in helping me find a suitable and reliable helper, as well as guiding me through the renewal process smoothly. As a first-time employer, I had many questions and concerns, but you were extremely patient, helpful, and professional throughout the entire journey. You took the time to clearly explain MOM regulations, employment responsibilities, and important legal matters in a way that was easy to understand. This gave me great confidence and peace of mind. I truly appreciate your willingness to share your personal experiences and practical advice, which were very valuable and reassuring. Your honesty, responsiveness, and dedication made the whole process much less stressful and very smooth. Thank you once again for your excellent service, genuine care, and professionalism. I would not hesitate to recommend you to employers who are looking for trustworthy guidance and support. With sincere thanks and appreciation.
Daniel Lee
★★★★★
This is our second time engaging Universal Employment Agency, and their service has been consistently excellent. They quickly matched us with a suitable FDW two years ago and finalized everything within the same day. Now, during our contract renewal, they remain efficient and professional. Highly recommended for anyone looking for a reliable FDW agency in Singapore.
Joanne Teng
★★★★★
I had a very positive experience with Universal Employment Agency Pte Ltd. I was refeerred to this team by my own child cluster of school friend's parents who are also using this agency. INDEED the team is professional, responsive, and genuinely cared about understanding our household needs before recommending suitable candidates. The process was smooth and well-organized — from shortlisting profiles to arranging interviews and handling all the documentation. They were also very transparent about the costs and timeline, which gave me a lot of confidence. Our helper has since joined us and has been wonderful — responsible, polite, and quick to adapt to our family routines. I really appreciate the agency’s follow-up support even after placement. Highly recommend for anyone looking for a trustworthy and reliable maid agency.
International Maid And Employment Agency vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how International Maid And Employment Agency stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| International Maid And Employment Agency (this page) | ⭐ 4.8 | 2217 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does International Maid And Employment Agency charge?›
Placement fees at maid agencies in Singapore typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper already in Singapore. Beyond the one-time placement fee, households budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary for households with a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm what is bundled into the package — mandatory FDW insurance (~S$300–600 per year), the Settling-In Programme, medical examination, and Work Permit application — versus what is charged on top. Get the full cost in writing before paying any deposit. See the full maid agency cost guide for Singapore →
Is International Maid And Employment Agency MOM-licensed?›
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is verifiable by name or licence number on MOM's online EA directory. The licence number should appear on the agency's website, contracts, and invoices. No EA Licence is recorded in the current listing data for International Maid And Employment Agency — households should check MOM's EA directory directly before paying any deposit. EA Grading runs from A+ to C; A+ and A agencies have stronger compliance and complaint-handling records. Engaging an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency folds, and can void your FDW insurance.
What replacement guarantee does International Maid And Employment Agency offer?›
Standard replacement guarantees at Singapore maid agencies typically cover a window of six months from the helper's arrival date. Confirm how many replacements are included within that window, what circumstances void the guarantee (for example, documented mismatch versus change of mind), and whether additional replacements beyond the included number carry an extra charge. Also clarify the early-termination process — if a placement breaks down outside the guarantee window, the household bears the cost of the repatriation flight, Work Permit cancellation paperwork, and any unused MOM levy refund procedures. Understanding these terms before signing the agency contract will help avoid disputes later.