About Jack Focus Management Pte Ltd
Jack Focus Management Pte Ltd is a maid agency operating islandwide from its office at Katong Shopping Centre on Mountbatten Road. The listing is KakiList-verified and ACRA-registered, and it carries a 4.9/5 rating across 404 Google reviews — a robust sample that points to strong client satisfaction. No MOM Employment Agency (EA) Licence number is currently recorded on this listing, so prospective clients should confirm the licence directly with the agency before proceeding.
When engaging a maid agency in Singapore, the process typically begins with deciding whether you need a new-hire helper or a transfer helper, as placement fees and lead times differ significantly. New-hire placements (typical fee S$1,500–3,500) involve sourcing from countries such as Indonesia, the Philippines, Myanmar, or Sri Lanka and take longer, while transfer helpers — already in Singapore and available sooner — usually attract a lower fee (typical S$500–1,500). Beyond the placement fee, households should budget for the helper's monthly salary (S$550–800 depending on nationality and experience), the monthly MOM levy (S$300 standard, or S$60 concessionary if the household has a child under 16, an elderly member aged 67 or above, or a person with disability), mandatory FDW insurance, and the Settling-In Programme. The agency should provide a clear written breakdown of all costs and the replacement guarantee window before any deposit is paid.
To get started, contact Jack Focus Management Pte Ltd by phone or via the enquiry form to discuss your household profile, preferred source country, and expected start date.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
We had a positive experience with Jack Focus Maid Agency. Li Li was patient and attentive in understanding our family’s situation. Our father recently underwent hip surgery and is currently unable to walk, so we needed someone suitable for elderly care and mobility support. Li Li recommended an Indonesian helper who is able to communicate clearly and matches our caregiving needs. She took the time to explain the process and answer our questions, which gave us reassurance during this stressful period. We appreciate her professionalism and the effort to recommend a helper aligned with our requirements.
We would like to express our sincere appreciation to Ms Li Li from Jack Focus Katong for her outstanding dedication and support throughout our domestic helper hiring process. Ms Li Li was incredibly patient, kind, and professional in handling all matters, taking the time to clearly explain each step and address our questions and concerns. Her guidance made the entire process smooth and stress-free, and we truly felt well supported from start to finish. Thank you, Ms Li Li, for your excellent service and genuine care. We highly recommend Jack Focus Katong, and especially Ms Li Li, to anyone seeking reliable and trustworthy assistance in hiring a domestic helper.
We had a very smooth experience working with this maid agency. The staff were professional, responsive, and patient in answering all of our questions throughout the process. They helped us clearly understand the procedures, documentation, and timeline involved in hiring a domestic helper in Singapore. The agency also provided helpful guidance when we were selecting candidates and ensured that the arrangements were handled efficiently. Communication was prompt and transparent, which made the whole process much less stressful for our family. Overall, we appreciate their support and would recommend them to anyone looking for a reliable maid agency in Singapore.
The process of getting a helper from Jack Focus was completely smooth and pleasant. From the very beginning, Nonie was there to guide both my husband and me through every step. Matching helpers is truly an art, and this is where the agency really excels. Nonie took time to understand our requirements clearly and matched us with the most suitable helper. The agency fees are absolutely worth it — they are very organised, efficient, and the entire paperwork process was hassle-free. Jack Focus is a well-known agency, and their Google reviews clearly reflect the high satisfaction of many repeat customers. I highly recommend Jack Focus, especially because of the excellent service from Nonie, who is always readily available to answer phone calls and respond to any queries promptly
Lili is responsible and proactive in helping me find a new helper. Really appreciate her responsiveness and professionalism. The process has been so smooth because of Lili. Thumbs up!
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Jack Focus Management Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Jack Focus Management Pte Ltd (this page) | ⭐ 4.9 | 404 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees typically range from S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper already based in Singapore. On top of the agency fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household has a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm in writing exactly what is bundled into the placement fee — mandatory FDW insurance (roughly S$300–600/year), the Settling-In Programme, medical examination, and Work Permit application are sometimes included and sometimes billed separately. Ask for a full written cost breakdown before signing or paying any deposit. See the full maid agency cost guide for Singapore →
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is verifiable by name or licence number on MOM's online EA directory. No EA Licence number is currently recorded on this KakiList listing, so you should ask Jack Focus Management Pte Ltd for their licence number and cross-check it on the MOM directory before paying any deposit. The EA Grading system runs from A+ to C; agencies rated A+ or A have stronger compliance records and better complaint-handling outcomes. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency closes, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
A standard replacement window at most Singapore maid agencies is six months from the helper's date of arrival. Confirm how many replacements are covered within that window, what circumstances void the guarantee (for example, documented mismatch versus change of mind), and what fee applies for additional replacements beyond the included allowance. Also clarify the early-termination process outside the guarantee window. If the placement breaks down after the window closes, the household is responsible for the helper's repatriation flight, Work Permit cancellation paperwork, and any unused levy refund. Understanding these costs upfront helps you plan and avoids surprises. Ask Jack Focus Management Pte Ltd to set out the full replacement and termination terms in writing before you commit.
If Jack Focus Management Pte Ltd isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.