JansMaid ✓ ACRA Verified
About JansMaid
About JansMaid
JansMaid is a maid agency operating islandwide from its office at Blk 108 Depot Rd, #01-05, Singapore 100108. It has been listed on KakiList as verified and holds a 4.8/5 rating across 162 Google reviews — a robust sample. No MOM Employment Agency (EA) Licence is recorded in the listing data, which is a concern for any agency placing foreign domestic workers; prospective clients should verify licence status on MOM's online EA directory before proceeding. Pricing is package-based, consistent with standard agency practice.
Engaging a maid agency in Singapore typically involves clarifying whether you are seeking a new-hire helper or a transfer helper — the latter is generally less expensive and faster to deploy. You will want to confirm which source countries JansMaid works with (commonly Indonesia, Philippines, Myanmar, and Sri Lanka), the monthly salary range (typically S$550–800 depending on nationality and experience), and the monthly MOM levy applicable to your household (S$300 standard, or the concessionary rate of S$60 if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability). Ask what is bundled into the placement package — mandatory FDW insurance, the Settling-In Programme, the pre-employment medical examination, and Work Permit application — versus what is billed separately. Confirm the replacement guarantee window and the process and costs involved if the placement breaks down early.
To take the next step, contact JansMaid via WhatsApp, phone, or the enquiry form to confirm their current MOM EA Licence number, check it against MOM's online EA directory, and discuss your household's specific requirements before paying any deposit.
Services Offered
Is JansMaid legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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⭐
4.8/5 from 162 Google reviewsRobust sample size.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.8 (162 reviews)
Sumi
★★★★★
I had a wonderful experience with Jan's Maid & Employment Agency especially working with Zee and would confidently recommend them to anyone looking for a trustworthy maid agency. The consultants were friendly, professional, and very efficient They listened carefully to what I needed and provided suitable biodata options without any pressure. The entire hiring process was clearly explained, and all paperwork was handled smoothly and promptly. What impressed me most was their honesty and transparency. Whenever I had questions, they responded quickly and patiently guided me through the process. Thanks to their careful matching, we found a helper who fits our family well. If you're looking for dependable service and strong customer support, Jan's Maid & Employment Agency is definitely a top choice.
geogina toh
★★★★★
I had a wonderful experience with Sally from Jans Agency. She is incredibly responsive and always replies and update promptly, even outside of working hours, which truly shows her dedication and professionalism. Sally is patient, attentive, and highly understanding, taking the time to listen carefully and fully grasp our family’s situation and needs. She went above and beyond to help us find the right helper, not just any helper, and made the entire process smooth and reassuring. She is extremely approachable, reliable, and easy to communicate with, which made us feel supported every step of the way. Her commitment, sincerity, and excellent service really stood out. I highly recommend anyone looking for a helper to reach out to Sally — you’ll be in very good hands.
Faili Majeed
★★★★★
As a first-time employer, Sally at Jan Maids made the process easy and stress-free. She guided me step-by-step, was responsive on WhatsApp, and accommodated our schedule. They matched us with a trained Myanmar FDW who had been briefed on cultural sensitivities for our Muslim household, which put us at ease. Delivery to our doorstep was done at minimal cost and the overall package was very reasonable. Highly recommended.
Zan M
★★★★★
I’ve worked with Sally over three different hires, and each time the service has been efficient, professional, and kind. On one occasion, we had to cancel a confirmed hire due to an unexpected family emergency. The agency cancelled the placement and fully refunded our payment, which we deeply appreciated during a difficult time. More recently, our helper of six weeks unexpectedly left the country on her first rest day. Sally was prompt and supportive, guiding me through the next steps and arranging a replacement within 24 hours. What truly touched me was that the agency waived the remaining placement fee and worked directly with their Indonesian counterpart to resolve the situation quickly. Highly recommend this agency for their integrity, efficiency, and genuine care for clients.
DiahShafinge0701
★★★★★
⭐⭐⭐⭐⭐ I had a great experience with Jans Maid & Employment Agency. Sis Sally provided excellent customer service—she was very efficient and answered all my queries promptly. The helper we got is also very good: efficient, proactive, and able to work automatically without needing to be asked. Overall, I’m very satisfied with the service and would recommend this agency.
JansMaid vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how JansMaid stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| JansMaid (this page) | ⭐ 4.8 | 162 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does JansMaid charge?›
Placement fees for a new-hire foreign domestic worker typically run S$1,500–3,500 through Singapore maid agencies; transfer helpers, who are already in Singapore and can start sooner, usually attract a lower placement fee of S$500–1,500. On top of the agency fee, you will pay the helper's monthly salary (typically S$550–800 depending on nationality and experience) and the MOM monthly levy (S$300 standard, or S$60 concessionary for households with a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm exactly what JansMaid's package bundles — mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, pre-employment medical examination, and Work Permit application — and what is charged on top. Get the full cost breakdown in writing before signing. See the full maid agency cost guide for Singapore →
Is JansMaid MOM-licensed?›
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No EA Licence is recorded in JansMaid's current listing data — this does not confirm the licence is absent, but it means you must verify directly before engaging. EA Grading runs from A+ to C; agencies rated A+ or A have stronger compliance and complaint-handling track records. Hiring through an unlicensed agent is illegal, leaves you without recourse if the helper absconds or the agency closes, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does JansMaid offer?›
Most Singapore maid agencies offer a replacement window of around six months from the helper's arrival date. Within this period, if the placement does not work out due to a documented mismatch — such as a skills gap or incompatibility — the agency should arrange a replacement at reduced or no additional cost. Clarify how many replacements are included and what circumstances void the guarantee, for example if the household's expectations are deemed unreasonable. Also confirm the early-termination process outside the guarantee window. If a placement breaks down after the window closes, the household typically bears the cost of the repatriation flight, Work Permit cancellation, and any unused levy refund processing. Understanding these costs upfront prevents surprises. Ask JansMaid to provide the replacement and early-termination terms in writing before committing.