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Jewel Maids Pte Ltd ✓ ACRA Verified

Domestic Help
★★★★½ 4.8 17 Google reviews
💰 From S$1,500 💬 Usually replies on WhatsApp within hours
Small review sample — treat rating as directional. Required licence not confirmed — ask before booking.

About Jewel Maids Pte Ltd

About Jewel Maids Pte Ltd

Jewel Maids Pte Ltd is a maid agency based in Upper Bukit Timah, serving households islandwide. The listing is KakiList-verified and ACRA-registered. It holds a 4.8-star rating across 17 Google reviews — a small sample size, so treat this as directional rather than conclusive. No MOM Employment Agency (EA) Licence has been recorded on this listing; prospective clients should verify the agency's licence status directly on MOM's online EA directory before proceeding.

When engaging a maid agency, the key cost components to clarify upfront are the placement fee (typically S$1,500–3,500 for a new hire, or S$500–1,500 for a transfer helper), the helper's monthly salary (typically S$550–800 depending on nationality and experience), and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm what is bundled into the agency fee — mandatory FDW insurance, the Settling-In Programme, medical examination, and Work Permit application are standard inclusions at many agencies but should not be assumed. Source-country options (Indonesia, Philippines, Myanmar, Sri Lanka) and the replacement guarantee window are also worth discussing before signing any contract.

To take the next step, contact Jewel Maids Pte Ltd via WhatsApp, phone, or their enquiry form, and ask for the full breakdown of fees, the agency's MOM EA Licence number, and the terms of their replacement guarantee before paying any deposit.

Services Offered

Maid Agency Services

Is Jewel Maids Pte Ltd legit?

Some trust signals present, verify before payment
  • Verified by KakiList
    A real person confirmed operating details and contact channel.
  • 🏛
    ACRA registered
    Cross-checked against Singapore's official ACRA business registry.
  • 4.8/5 from 17 Google reviews
    Small sample — treat as directional only.

Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.

Google Reviews ⭐ 4.8 (17 reviews)

Sharon lim ★★★★★
a month ago

Emilia is truly wonderful and has helped us tremendously in finding the right candidates. She listens carefully to our requests and ensures the candidates meet our expectations, unlike some agencies that send people without proper screening. She usually conducts the first-round interviews herself, saving us time and ensuring quality. She is experienced, professional, and always ready to provide useful advice whenever we face issues. She also helps set clear expectations for both the employer and the helper, which makes the placement smooth and successful. We really appreciate her dedication, thoughtful guidance, and personal touch throughout the process.

Jeslyn Tan ★★★★★
6 months ago

I had a really good experience with Jewel Maid Agency, especially with their manager Emilia. She is very helpful and professional, and what I appreciate most is that she takes the time to counsel the helpers and ensure they understand what’s expected of them before they start. From the beginning, Emilia is clear in setting expectations for both employers and helpers, which helps avoid misunderstandings later on. She is definitely pro-employer, yet still fair to the helpers, which creates a balanced and positive working relationship. Another big plus is that Emilia helps to filter and recommend potential helpers based on your specific household needs, saving a lot of time and ensuring a better match. Overall, Emilia and Jewel have been a pleasure to work with – I would recommend them to anyone looking for a reliable and thoughtful maid agency.

Ah Yian ★★★★★
7 months ago

I’ve had a great experience with Yanny. She was professional, responsive, and very helpful throughout the entire process. She took the time to understand my needs and recommended a suitable helper who has been a great fit for my family. The paperwork and arrangements were handled smoothly, and she continued to follow up even after placement. Truly appreciate the excellent service and support!

Checy Low ★★★★★
7 months ago

We had a wonderful experience working with Yanny!!! She’s sincere, dependable, and always prompt in replying to our queries. Thanks to her help, we found a helper who’s a great fit for our family. Really really really appreciate her support and patience throughout the entire process. 🌟🌟🌟🌟🌟

Jess Min ★★★★★
a year ago

“Exceptional Service and Outstanding Helpers!” I cannot recommend Emilia highly enough! From the very beginning, she demonstrated professionalism, attentiveness, and a genuine understanding of my household needs. She provided me with the best helpers I could have hoped for—reliable, skilled, and incredibly hardworking individuals who quickly became an integral part of our home. One of Emilia’s most remarkable qualities is her patience. She took the time to listen to my concerns, answer all my questions, and ensure that every detail was handled with care. Her ability to remain calm and accommodating throughout the process is truly applaudable. Emilia made the entire experience seamless and stress-free. Her attention to detail, ability to match personalities, and dedication to finding the perfect fit truly set her apart. Thanks to her, my household runs smoothly, and I have more peace of mind than ever before. If you’re looking for someone who goes above and beyond to deliver excellent service, look no further than Emilia. She’s simply the best!

✍️ Write a Review on Google

Jewel Maids Pte Ltd vs other providers in Singapore

Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Jewel Maids Pte Ltd stacks up at a glance.

Provider Google Rating Reviews Years Verified
Jewel Maids Pte Ltd (this page) ⭐ 4.8 17
People360 Services Pte Ltd ⭐ 5.0 218
Link Pod Pte Ltd ⭐ 5.0 214
Vince Maid Agency ⭐ 5.0 110

Frequently Asked Questions

How much does Jewel Maids Pte Ltd charge?

The total cost of hiring through a maid agency involves several components. The placement fee for a new helper typically runs S$1,500–3,500; for a transfer helper already in Singapore, expect S$500–1,500. On top of this, you pay the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary for eligible households with a child under 16, an elderly member 67+, or a person with disability). Confirm what is bundled into Jewel Maids Pte Ltd's agency fee versus billed separately — mandatory FDW insurance (approximately S$300–600 per year), the Settling-In Programme, the pre-deployment medical examination, and Work Permit application are commonly included but should be verified in writing. See the full maid agency cost guide for Singapore →

Is Jewel Maids Pte Ltd MOM-licensed?

Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is publicly verifiable by name or licence number on MOM's online EA directory. The licence number should appear on the agency's website, contracts, and invoices. No EA Licence has been recorded on this KakiList listing, so verifying directly on the MOM directory before paying any deposit is essential. EA Grading runs from A+ to C; A+ and A agencies have stronger compliance records and more robust complaint-handling processes. Engaging an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency closes, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.

What replacement guarantee does Jewel Maids Pte Ltd offer?

A standard replacement guarantee typically covers a window of six months from the helper's arrival date and includes one or more replacements at no additional placement fee, subject to conditions. It is important to clarify what circumstances trigger a valid replacement (documented mismatch, conduct issues) versus what may be treated as buyer's remorse and potentially void the guarantee. Also confirm the early-termination process outside the guarantee window — repatriation flight costs, refund of unused MOM levy, and Work Permit cancellation paperwork are generally the employer's responsibility when a placement breaks down. These costs can add up to S$1,000 or more and are worth factoring into your decision. Ask Jewel Maids Pte Ltd for the replacement and early-termination terms in writing before signing the agency contract.

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