JLW Singapore Employment Services ✓ ACRA Verified
About JLW Singapore Employment Services
About JLW Singapore Employment Services
JLW Singapore Employment Services is a domestic helper placement agency operating islandwide from its office at 22 Boon Keng Road. The listing is KakiList-verified and ACRA-registered; however, no MOM Employment Agency (EA) Licence has been recorded in this listing, which is a mandatory requirement for any agency placing foreign domestic workers in Singapore. With only 3 Google reviews at a 3.7 rating, the review sample is too small to draw conclusions about service quality.
Families considering JLW should approach the enquiry as they would any placement agency: ask for the MOM EA Licence number and verify it on MOM's online EA directory before proceeding. Confirm the placement fee upfront — new-hire placements typically cost S$1,500–3,500 and transfer helpers S$500–1,500 — and clarify exactly what is bundled versus billed separately (mandatory FDW insurance, Settling-In Programme, medical examination, and Work Permit application). Establish the helper's monthly salary (S$550–800 depending on nationality and experience), whether the household qualifies for the concessionary MOM levy of S$60 rather than the standard S$300, and the source countries available (Indonesia, Philippines, Myanmar, Sri Lanka). Ask specifically about the replacement guarantee window and what voids it.
Contact JLW directly via WhatsApp, phone, or the enquiry form to request their MOM EA Licence number, a written fee schedule, and the standard placement contract before paying any deposit.
Listing data is incomplete — contact JLW Singapore Employment Services directly to confirm details.
Services Offered
Is JLW Singapore Employment Services legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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ACRA registeredCross-checked against Singapore's official ACRA business registry.
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3.7/5 from 3 Google reviewsVery small sample — treat as directional only.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 3.7 (3 reviews)
Jasmine Ho
★★★★★
They helped my Myanmar helper book a flight back when her old agency closed. N helped me bring her in again a few years later when I intro her to someone. With fair rates, n going outta their way
Wagoner Tommy
★☆☆☆☆
Their services are not great but the fees are on par with the market. Maids are not properly screened and trained. Looked at their MOM ranking, their transfer rate is quite high. I'll avoid them.
coffy sugar
★★★★★
Thanks for providing my family with good helpers for the last 8 years. We will continue to engage your service and good helpers from JLW.
JLW Singapore Employment Services vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how JLW Singapore Employment Services stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| JLW Singapore Employment Services (this page) | ⭐ 3.7 | 3 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does JLW Singapore Employment Services charge?›
Placement fees vary depending on whether you are hiring a new helper or a transfer helper. New-hire placements in Singapore typically run S$1,500–3,500; transfer helpers (already in Singapore on a current Work Permit) are usually S$500–1,500. JLW has not published a specific fee schedule on this listing, so request an itemised quote in writing before agreeing to anything. Beyond the agency fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience), the monthly MOM levy (S$300 standard, or S$60 concessionary if your household has a child under 16, an elderly member aged 67 or above, or a person with disability), mandatory FDW insurance (roughly S$300–600 per year), and any disbursements such as the Settling-In Programme, medical examination, and Work Permit application that may or may not be bundled. See the full maid agency cost guide for Singapore →
Is JLW Singapore Employment Services MOM-licensed?›
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is verifiable by name or licence number on MOM's online EA directory. No EA Licence number has been provided in this listing, which is a significant gap — confirm the licence directly with JLW before paying any deposit or signing any contract. EA Grading runs from A+ to C; agencies at A+ or A have stronger compliance and complaint-handling records. The licence number should appear on the agency's website, all contracts, and invoices. Engaging an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency folds, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does JLW Singapore Employment Services offer?›
The industry standard replacement window is typically six months from the helper's arrival date, with one or two replacements included within that period. What voids the guarantee varies by agency — documented mismatch or helper-initiated problems are usually covered, but dissatisfaction without cause may not be. Confirm with JLW in writing how many replacements are included, what circumstances qualify, and the cost of any additional replacements beyond the guarantee. Also clarify the early-termination process. If a placement breaks down outside the guarantee window, the household bears the repatriation flight cost, must cancel the Work Permit, and may be responsible for any unused MOM levy already paid. Understanding these costs before signing helps avoid surprises later.