Joy Manpower Services ✓ ACRA Verified
About Joy Manpower Services
About Joy Manpower Services
Joy Manpower Services is a domestic helper placement agency based at 545 Orchard Rd, operating islandwide across Singapore. It holds a KakiList-verified contact channel and carries a 4.4/5 rating across 83 Google reviews, which is a moderate sample and a reasonable signal of consistent service. No ACRA registration or MOM Employment Agency (EA) Licence has been confirmed in the listing data, which prospective clients should verify directly with the agency and on MOM's online EA directory before proceeding.
When engaging a maid agency, the key cost components to confirm in writing are the placement fee — typically S$1,500–3,500 for a new-hire helper or S$500–1,500 for a transfer helper — the helper's monthly salary (S$550–800 depending on nationality and experience), and the monthly MOM levy (S$300 standard, or S$60 concessionary for households with a child under 16, an elderly member aged 67 or above, or a person with a disability). Clarify upfront what is bundled into the placement fee — mandatory FDW insurance, the Settling-In Programme, medical examination, and Work Permit application fees — versus what is charged separately. Source-country options typically include Indonesia, the Philippines, Myanmar, and Sri Lanka, each with different salary norms and skill profiles. Confirm the replacement guarantee window and the process and costs involved if the placement breaks down outside that window.
Contact Joy Manpower Services via WhatsApp, phone, or the enquiry form to request a full written quotation itemising all fees before committing to a placement.
Services Offered
Is Joy Manpower Services legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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⭐
4.4/5 from 83 Google reviewsModerate sample size.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.4 (83 reviews)
Grace Sim
★★★★★
We found our transfer helper via Joy Resources, and she has been a great help to us. The entire process was a breeze. The Joy Resources team first sought to understand our needs/wants, then filtered biodatas before sending us relevant ones for perusal. There was no time wasted in browsing through dozens of irrelevant biodatas, unlike our experience with other agencies. Interviews were set up briskly and facilitated well. As first-time employers, we had many questions and worries but the Joy Resources team was always communicative, reassuring and responsive. Strongly recommend. Thank you Sam and Flora!
Maggie Foo
★★★★★
We were fortunate to find a good helper from Joy Resources. She is completing her two year term with our family and will continue her employment for the next two years. Her good work attitude and willingness to learn till this day are extraordinary qualities. Rina Clara, the agent, was of great help to find a good match for our job skill requirements. We appreciate her expertise.
Diana S B
★★★★★
We are very pleased to have engaged Joy Resources in our search for a helper last year. They are professional and reliable. My consultant, Flora, is a nice lady. She has been helpful and responsive. When I need any assistance, she offers help efficiently. I have also spoken with their boss, Samuel, who is kind and understanding to our requests. We highly recommend using this agency when you are looking for a helper for your family.
Shazam Shazam
★★★★★
Erna was highly recommended by a close friend and came across as very knowledgeable and experienced. She fully understood our requirements and was able to communicate this clearly to the candidate during the interview. She relentlessly assisted us in the process knowing that we required a good helper asap due to our situation. Very grateful for all the help rendered to us!
James Ngu
★☆☆☆☆
Will not engage or recommend this agency in future. Owner will manipulate and use their words to their favour. You will see once money has been transferred to their bank account and they will play games with you. Regarding transfer helper they will say she is not suitable for you and things like that and will give you not good bio helpers - try giving these bios to fresh employers who is looking for helpers. I had to go to their website to choose the bios to request interview if not they wouldn’t give it to you as an option to interview. When we also decided to get the replacement helper upon her agreeing, next moment she is not available again and was given to other new employer. When we decided to stop using their services, and after a week later, I have to check back on the update for the refund process and owner said they do not sit in front of the computer to process refunds. They do not take the initiative to update the employer on the process and will need to constantly ask agency for an update regarding work permit, refund process etc. Also, I had to call the insurance agency myself to request for refunds as the agency does not do that on behalf of the employer when they are the ones who engage the insurance agency on behalf of the employer. — Thanks for your reply. You can try defending your agency and reply all the political correct responses that is favoring you. I have WhatsApp evidence and clearly you are playing games. Those who has engaged in your services would know and have also left you a review as well. Lastly, I have never come across an agency like yours. All the best!
Joy Manpower Services vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Joy Manpower Services stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Joy Manpower Services (this page) | ⭐ 4.4 | 83 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Joy Manpower Services charge?›
The placement fee for a new-hire helper typically runs S$1,500–3,500; for a transfer helper (already in Singapore), the fee is usually S$500–1,500. On top of this, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy of S$300 — or the concessionary rate of S$60 if your household has a child under 16, an elderly member aged 67 or above, or a person with a disability. Confirm what is bundled into the placement fee — mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, the pre-employment medical examination, and Work Permit application fees — versus what is billed separately. Get a full written breakdown before paying any deposit. See the full maid agency cost guide for Singapore →
Is Joy Manpower Services MOM-licensed?›
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No MOM EA Licence has been confirmed in the current listing data for Joy Manpower Services — prospective clients should verify this directly on the MOM directory before paying any deposit. EA Grading runs from A+ to C; agencies rated A+ or A have stronger compliance and complaint-handling records. Hiring through an unlicensed agent is illegal, leaves you with no recourse if problems arise, and can void your FDW insurance. Confirm the licence number in writing before proceeding.
What replacement guarantee does Joy Manpower Services offer?›
A standard replacement guarantee typically covers a window of around six months from the helper's arrival date, with one or more replacements included within that period. Ask Joy Manpower Services specifically how many replacements are included, what circumstances void the guarantee — for example, documented incompatibility versus a change of mind — and what the cost of additional replacements would be outside the guarantee window. Also confirm the early-termination process. If a placement breaks down after the guarantee period, the household is responsible for the helper's repatriation flight, refund of any unused MOM levy, and Work Permit cancellation paperwork. Clarify these costs and procedures in writing before signing any agreement.