Joyful Care Employment Agency Pte Ltd ✓ ACRA Verified
About Joyful Care Employment Agency Pte Ltd
About Joyful Care Employment Agency Pte Ltd
Joyful Care Employment Agency Pte Ltd is a maid agency based at Upper Bukit Timah, serving households islandwide in Singapore. The agency is KakiList-verified and ACRA-registered. It holds a 5/5 rating across 29 Google reviews, a moderate sample that suggests consistent client satisfaction, though no MOM Employment Agency (EA) Licence is listed in the provider data — prospective clients should confirm the licence number directly before proceeding.
When engaging a maid agency, the key steps are confirming the EA Licence on MOM's online EA directory, then discussing whether you need a new-hire helper or a transfer helper (transfer placements are typically faster and cheaper). You will want to agree on source-country preferences — Indonesia, Philippines, Myanmar, and Sri Lanka are the main options — and review the helper's biodata and work history before proceeding. Monthly costs beyond the placement fee include the helper's salary (typically S$550–800 depending on nationality and experience) and the MOM levy (S$300 standard, or S$60 concessionary for households with a child under 16, an elderly member aged 67 or above, or a person with disability). Ask what is bundled into the placement fee — mandatory FDW insurance, the Settling-In Programme, medical examination, and Work Permit application — versus what is charged separately.
Contact Joyful Care Employment Agency Pte Ltd via WhatsApp, phone, or the enquiry form to discuss your household's requirements and request a full cost breakdown before signing any agency contract.
Services Offered
Is Joyful Care Employment Agency Pte Ltd legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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ACRA registeredCross-checked against Singapore's official ACRA business registry.
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⭐
5/5 from 29 Google reviewsModerate sample size.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 5 (29 reviews)
Woo William
★★★★★
Criss has been amazing throughout the entire process o my Domestic helper work permit renewal. She is patient, responsive and genuinely committed to helping, she goes the extra miles to ensure everything is clear and well explained. Her descriptions are clear and well explained and the informations she provides is very practical and helpful. I truly appreciate her professionalism and dedication, despite of she left her ex-company and still follow up with her clintels. I wili definitely recommend her to others who are looking for domestic helper. Thank you Criss. Woo lc
Lulu
★★★★★
Criss was recommended to me by a friend, and from the very first time I contacted her, I was truly impressed by her professionalism and how promptly she responded to my messages. This is my third time hiring a helper, and I have never met such a kind and supportive agent before. She is extremely approachable and easy to talk to, and I never felt worried that asking too many questions would trouble her. She is truly amazing at what she does, and I will definitely recommend Criss to my friends and anyone who is looking for a reliable helper agency
Jayna Lim
★★★★★
I worked with Criss for the renewal of my helper’s work permit and followed her over from her previous agency — that alone says a lot. She is hands down the most responsive agent I’ve encountered. Everything was handled speedily with clear communication and excellent follow-up, which gave me a lot of peace of mind. Previously, when I was interviewing for helpers, Criss did an outstanding job helping me sieve through candidates. She didn’t just match based on the job description; during interviews, she would proactively step in to ask the difficult but important questions that I didn’t think of as an inexperienced employer. Her experience, sharp judgment, and genuine care really show in the way she works. Highly recommended if you want someone reliable, efficient, and truly on your side.
h k
★★★★★
We had an urgent need for a helper, and I didn’t have the time to shortlist helper at the agency. Criss from this agency was incredibly professional, efficient, and responsive. She took care of everything — from arranging interviews and preparing all the paperwork to coordinating the helper’s handover. The agency also has a strong pool of suitable helpers, and Criss matched our needs perfectly. Throughout the entire process, all I had to do was pick up the helper on the day of handover. Excellent service and a truly hassle-free experience. Highly recommend Criss!
leesa yeo
★★★★★
not gate keeping this because she deserves a shoutout.. look for Criss if you want a reliable agent to source for helpers. she has been my go to agent for many years. be it looking for helper, travel visa issues or even extensions, she's so detailed and committed. ive referred a handful of my friends to her and all sing praises for her dedication at work. counting my blessing to meet such an awesome agent these days!
Joyful Care Employment Agency Pte Ltd vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Joyful Care Employment Agency Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Joyful Care Employment Agency Pte Ltd (this page) | ⭐ 5.0 | 29 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Joyful Care Employment Agency Pte Ltd charge?›
Placement fees vary depending on whether you are hiring a new helper or a transfer helper. New-hire placements typically cost S$1,500–3,500; transfer placements (helpers already in Singapore on an existing Work Permit) typically cost S$500–1,500. Beyond the placement fee, monthly ongoing costs include the helper's salary (S$550–800 depending on nationality and experience) and the MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm in writing what is bundled into the placement fee — mandatory FDW insurance (typically S$300–600/year), the Settling-In Programme, pre-employment medical examination, and Work Permit application are sometimes included and sometimes billed separately. See the full maid agency cost guide for Singapore →
Is Joyful Care Employment Agency Pte Ltd MOM-licensed?›
Every legitimate maid agency must hold a MOM Employment Agency (EA) Licence, which is publicly verifiable by name or licence number on MOM's online EA directory. The licence number should appear on the agency's website, contracts, and invoices. No EA Licence number is recorded in the current listing data for Joyful Care Employment Agency Pte Ltd — confirm this directly with the agency and cross-check on the MOM portal before paying any deposit. EA Grading runs from A+ to C; A+ and A grades signal stronger compliance and complaint-handling records. Hiring through an unlicensed agent is illegal, leaves you with no recourse if a helper absconds or the agency closes, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does Joyful Care Employment Agency Pte Ltd offer?›
A standard replacement guarantee typically covers a window of six months from the helper's arrival date, with one or two free replacements within that period. Ask the agency to clarify what triggers a valid replacement — documented incompatibility or performance issues are generally accepted, whereas a change of preference on the employer's part may not be covered or may incur an additional fee. Also confirm the early-termination process if a placement breaks down outside the guarantee window. The household is responsible for the helper's repatriation flight, any unused levy refund processing, and Work Permit cancellation paperwork — these costs can add up, so understanding the obligations before signing is important. Request all replacement and termination terms in writing as part of the agency contract.