JPB Employment Pte Ltd ✓ ACRA Verified
About JPB Employment Pte Ltd
About JPB Employment Pte Ltd
JPB Employment Pte Ltd is a maid agency operating islandwide from its office at 865 Mountbatten Road, Singapore 437844. The listing is KakiList-verified and ACRA-registered. It holds a 4.7 out of 5 rating across 228 Google reviews, a robust sample that provides meaningful signal on service quality. Pricing is displayed at the mid-range tier, though exact placement fees and helper salary ranges should be confirmed directly with the agency.
When engaging JPB Employment, the first step is to establish whether you need a new-hire helper or a transfer helper already in Singapore — the two routes differ significantly in placement fee, waiting time, and documentation. You will want to confirm the monthly MOM levy applicable to your household (S$300 standard, or the S$60 concessionary rate if you have a child under 16, an elderly member aged 67 or above, or a person with disability). Ask what is bundled into the placement fee — mandatory FDW insurance, the Settling-In Programme, the medical examination, and Work Permit application are standard inclusions at most agencies, but verify what is billed separately. Source-country options typically include Indonesia, the Philippines, Myanmar, and Sri Lanka, each with different salary bands and skill profiles.
To take the next step, call or submit the enquiry form on the JPB Employment listing to discuss your household requirements, preferred source country, and timeline, and request the agency's full written fee schedule and replacement guarantee terms before paying any deposit.
Services Offered
Is JPB Employment Pte Ltd legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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ACRA registeredCross-checked against Singapore's official ACRA business registry.
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4.7/5 from 228 Google reviewsRobust sample of 228 reviews.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.7 (228 reviews)
J O
★★★★★
I’ve known Jenny since 2008 and she has been amazing all these years! She helped me with the selection of my helper and managed the entire process smoothly and professionally. Jenny always gives honest and practical advice and has a great eye for recommending helpers who truly suit our needs. She was also very patient with my aged parents when they were quite choosy, which we really appreciated. Over the years, I’ve recommended many friends to her, and all of them have had great experiences too. Friendly, reliable, and truly trustworthy — Highly recommended if you are looking for an agent you can trust!
Shah Iskandar
★★★★★
Me and my wife would like to express our appreciation for Geraldine, my agent from the maid agency. From the very beginning, she has been extremely prompt, professional, and efficient in handling every part of the process. Geraldine is always quick to respond to our queries no matter how big or small and she answers each question with confidence and clarity, which really helped us feel at ease throughout the entire hiring journey. The whole process was seamless from the selection of the helper, documentation, to the final deployment. Geraldine made sure everything was well-organized and transparent, keeping me updated every step of the way. Her dedication and professionalism truly stand out. I highly recommend Geraldine to anyone looking for a reliable and knowledgeable agent who genuinely cares about providing great service and ensuring a smooth experience.
Ym Lee
★★★★★
I just like to thank Geraldine for her efficient and professional attitude. She was patient and attentive in rendering her service in expediting the process. I highly recommend JPB for people who wish to have peace of mind in getting a trusted agent to help secure your MWD.
Melissa Chon
★★★★★
Geraldine has been a great help in ensuring the documentation process was completed efficiently and accurately. Throughout the task, she demonstrated strong attention to detail, good coordination skills, and a proactive attitude in following up on required information. She consistently maintained clear communication and ensured that all documentation was properly organized and submitted on time. I truly appreciate the reliability and initiative shown, which contributed to the smooth completion of the process. We highly recommend Geraldine for anyone who is looking for a domestic helper! Cheers Chong and Mel
Ng Alice
★★★★★
I had a great experience with Geraldine from JPB Maid Agency. From our first contact to the day I picked up my new helper, she was prompt, helpful, and professional. Geraldine took the time to understand my family’s needs — for example, knowing that I have young children, she asked thoughtful questions to ensure the helper would be a good fit. Communication throughout the process was clear and transparent. Highly recommend JPB Maid Agency for their excellent service and genuine care for clients’ needs!
JPB Employment Pte Ltd vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how JPB Employment Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| JPB Employment Pte Ltd (this page) | ⭐ 4.7 | 228 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does JPB Employment Pte Ltd charge?›
Placement fees for a new-hire helper typically run S$1,500–3,500 at most Singapore agencies; transfer helpers already in Singapore usually cost S$500–1,500 in placement fees. Contact JPB Employment directly to confirm their current rates. Beyond the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience), the monthly MOM levy (S$300 standard or S$60 concessionary), mandatory FDW insurance (~S$300–600 per year), and any disbursements — medical exam, Settling-In Programme, Work Permit application — that may or may not be bundled. Get a full written breakdown before signing. See the full maid agency cost guide for Singapore →
Is JPB Employment Pte Ltd MOM-licensed?›
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is verifiable by name or licence number on MOM's online EA directory. The licence number should appear on JPB Employment's contracts, invoices, and website. At time of listing, no EA licence number has been recorded in the KakiList data — confirm the licence number directly with the agency and cross-check it on the MOM EA directory before paying any deposit. EA Grading runs from A+ to C; agencies rated A+ or A have stronger compliance and complaint-handling track records. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the placement fails, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does JPB Employment Pte Ltd offer?›
A standard replacement window at most Singapore maid agencies runs six months from the helper's arrival date, with one or two free replacements included. Confirm with JPB Employment how many replacements are covered within that window and what circumstances void the guarantee — a documented skills or temperament mismatch is typically covered, whereas a change of mind by the employer often is not. Also clarify the early-termination process outside the guarantee window. If a placement breaks down after the window closes, the household bears the cost of the repatriation flight, MOM Work Permit cancellation paperwork, and any unused levy refund processing. Understanding these terms upfront prevents unexpected costs later. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.