About JY Employment Services Pte Ltd
JY Employment Services Pte Ltd is a maid agency based in Bishan, operating islandwide across Singapore. The listing has been verified by KakiList and the business is registered with ACRA. It holds a Google rating of 4.5 out of 5, though this is based on 15 reviews — a small sample that should be treated as directional only. No MOM Employment Agency (EA) Licence appears in the provider's listed credentials, which is a mandatory requirement for any agency placing foreign domestic workers in Singapore; prospective clients should request the licence number and verify it on MOM's online EA directory before proceeding.
When engaging a maid agency, the key decisions centre on whether you need a new-hire helper or a transfer helper (who typically arrives faster and at lower placement cost), the source country that suits your household's language and cultural preferences (Indonesia, Philippines, Myanmar, and Sri Lanka are the main options), and whether your household qualifies for the concessionary MOM levy of S$60 per month rather than the standard S$300 — applicable if you have a child under 16, an elderly household member aged 67 or above, or a person with disability. Confirm what is bundled into the placement fee: mandatory FDW insurance, the Settling-In Programme, the pre-employment medical examination, and Work Permit application costs vary by agency. Ask about the replacement guarantee window and what voids it.
To begin, contact JY Employment Services Pte Ltd via WhatsApp, phone, or the enquiry form, request their MOM EA Licence number, and verify it on MOM's online EA directory before paying any deposit.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Janice has been incredibly helpful in our search for household helpers, and we have relied on her services for years. She takes the time to understand our needs and does her best to find a suitable match for our home. Additionally, she follows up with us after our helpers have started and provides assistance whenever needed.
Hiring a helper is a complicated process. We’ve been using Janice’s services for 19 years. She is very customer orientated. She will scout & ensure a suitable candidates for her customers. You will be given ample opportunity to interview your potential helper. All details are explained clearly. Rest assured your doubts will clarified. Even after collecting your helper she will still follows up. Any issues she will render prompt assistance. Janice has made the hiring process smooth & painless. Highly recommended.
I am very happy with the service of JY Employment. The engagement experience was smooth and seamless. Janice promptly offered good advice and guidance. Information was clear and paperwork was in order. The agency also followed up to check on the progress and wellbeing of the helper. Double thumbs up!
We are very pleased with the service provided by JY Employment. Loek Yan has been professional, responsive, and helpful throughout the entire process of finding a suitable helper for our family. They took the time to understand our household needs and provided candidates who matched our requirements well. The agency was transparent, patient in answering our questions, and supportive during the interview and selection process. Even after the placement, they continued to follow up to ensure everything was going smoothly, which we truly appreciate. We highly recommend JY Employment to anyone looking for a trustworthy FDW agency.
I recently used HY Employment to find a reliable maid and couldn’t be happier. Their staff, Janice Yap understood my needs and matched me with the perfect candidate through a thorough screening process. Our new maid is hardworking, and detail-oriented. The agency’s ongoing support has been exceptional, checking in regularly and addressing any concerns promptly. I highly recommend JY Employment for their dedication to customer satisfaction and high standards. Thank you, JY Employment for positively impacting our household!
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how JY Employment Services Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| JY Employment Services Pte Ltd (this page) | ⭐ 4.5 | 15 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees at maid agencies typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper. On top of the placement fee, you will pay the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary for households with a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm in writing exactly what is bundled into the placement fee — mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, the pre-employment medical exam, and Work Permit application fees — versus what is billed separately. JY Employment Services Pte Ltd has not published a specific price list, so request a detailed breakdown before signing anything. See the full maid agency cost guide for Singapore →
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is verifiable by name or licence number on MOM's online EA directory. The licence number should appear on the agency's website, contracts, and invoices. EA Grading runs from A+ to C; agencies rated A+ or A have stronger compliance and complaint-handling records. No MOM EA Licence appears in JY Employment Services Pte Ltd's current listing data. This is a mandatory credential — engaging an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency folds, and can void your FDW insurance. Contact the agency directly, request the licence number, and cross-check it on the MOM EA directory before paying any deposit or signing any agreement. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Most maid agencies offer a replacement window of around six months from the helper's arrival date. Within this period, if the placement is not working out due to a documented mismatch — skills, temperament, or household fit — the agency should arrange a replacement at no or reduced cost. Confirm how many replacements are included and what circumstances void the guarantee. Outside the guarantee window, additional replacements typically incur a further placement fee. Also clarify the early-termination process: if the helper needs to be repatriated before the two-year Work Permit expires, the household is responsible for the return airfare, Work Permit cancellation, and any outstanding levy — these costs can add up quickly. As JY Employment Services Pte Ltd has not published specific guarantee terms, ask for the full replacement and refund policy in writing before committing.
If JY Employment Services Pte Ltd isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.