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Placement fees at maid agencies in Singapore typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper. On top of the placement fee, you will pay the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy — S$300 at the standard rate, or S$60 at the concessionary rate if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability. Confirm what is bundled into K&K's placement fee and what is billed separately — mandatory FDW insurance (approximately S$300–600 per year), the Settling-In Programme, the pre-deployment medical examination, and Work Permit application costs can add up quickly if they are not included. Get a full written breakdown before committing. See the full maid agency cost guide for Singapore →

Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No MOM EA Licence has been confirmed in K&K Employment Agency's current listing data, so you should request the licence number directly and verify it on the MOM portal before paying any deposit. EA Grading runs from A+ to C; an A+ or A grade signals stronger compliance and complaint-handling track records. Engaging an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency closes, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.

A standard replacement guarantee at Singapore maid agencies typically covers a window of six months from the helper's arrival date and includes one or more free replacements within that period. You should confirm with K&K how many replacements are included, what circumstances qualify — documented mismatch in skills or temperament generally qualifies, whereas a change of mind may not — and what the cost is for additional replacements beyond the guarantee. Also clarify the early-termination process outside the guarantee window. If the placement breaks down after the guarantee expires, the household is responsible for the helper's repatriation flight, Work Permit cancellation, and a refund of any unused MOM levy — these costs can be significant, so understanding them upfront is important. As K&K's listing data is incomplete, contact them directly to confirm the full terms of their replacement and refund policy before signing any agreement.