About Kasa Employment Services
Kasa Employment Services is a maid agency based at 304 Orchard Road, offering foreign domestic worker placement islandwide across Singapore. The listing is KakiList-verified, meaning operating details and contact channels have been confirmed by a real person. It carries a rating of 4.8 out of 5 across 95 Google reviews, a moderately robust sample that suggests consistent client experience. No ACRA registration or MOM Employment Agency (EA) Licence has been confirmed in the available data, which is a material gap — a valid EA Licence is a legal requirement for any agency placing foreign domestic workers in Singapore, and prospective clients should verify this directly with Kasa or on MOM's online EA directory before proceeding.
When engaging a maid agency in Singapore, the process typically begins with clarifying your household's needs: the number of occupants, whether care is required for young children, elderly members, or a person with disability (which determines MOM levy eligibility), and source-country preference — Indonesia, the Philippines, Myanmar, and Sri Lanka are common. The agency will present profiles of available new-hire or transfer helpers. A new-hire placement generally carries a higher fee (typically S$1,500–3,500) than a transfer helper (typically S$500–1,500), while the helper's monthly salary ranges from S$550 to S$800 depending on nationality and experience. The standard MOM monthly levy is S$300, reduced to S$60 if your household qualifies under the concessionary criteria. Confirm what is bundled — FDW insurance, Settling-In Programme, medical examination, and Work Permit application — versus what is billed separately.
To take the next step, contact Kasa Employment Services by phone or through the enquiry form, verify their MOM EA Licence number on MOM's online EA directory before paying any deposit, and request the full agency contract including the replacement guarantee window and early-termination terms in writing.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
I am very happy to recommend Asia Employment Agency. They are really dedicated to finding the right helper to match your needs going out of the way to arrange interviews for you from overseas and giving valuable advice even at night . My helper of 14 years comes from the careful sourcing and vetting from Margaret of Asia. They were the first agency I called when I needed a helper for my mum and they delivered!
Have been dealing with Asia. Happy with the Filipino helpers I got for my family and my extended families. Very professional and friendly service. Am a happy long time customer of Asia.
I would like to share my wonderful and smooth hiring processes with this agency. We were able to find a good match, who has helped and supported us through her stay. I will definitely recommend their agency because they make the process of selecting a helper, engaging her and doing all the paperwork very easy! Also a big shout out to their after service. They even refunded a certain amount out of goodwill when we had to prematurely terminate our helpers contract due to overseas travel.
This agency is very professional and has a good service attitude. The recommended Myanmar aunt has been using it for three years to help me with anything.
I have been using Asia Employment Agency service for at least 30 years. Every maid that they recommended has been good and reliable. I am very happy and satisfied with their services especially very good maids recommended by them. One had worked for me for 13 years before going back to get married. The staff here are very friendly and efficient!! Glad to have a reliable agency to help me with the maid employment.
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Kasa Employment Services stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Kasa Employment Services (this page) | ⭐ 4.8 | 95 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees at maid agencies in Singapore typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper already in Singapore. You should confirm Kasa's exact fee structure directly, as the available listing data does not specify figures. Beyond the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the MOM monthly levy (S$300 standard, or S$60 concessionary if your household has a child under 16, an elderly member aged 67 or above, or a person with disability). Mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, medical examination, and Work Permit application may be bundled or billed separately — confirm in writing before signing. See the full maid agency cost guide for Singapore →
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence — verifiable by name or licence number on MOM's online EA directory at mom.gov.sg. The EA Licence number should appear on the agency's website, contracts, and invoices. No EA Licence has been confirmed in the data available for this listing, so verifying this directly with Kasa before paying any deposit is essential. EA Grading runs from A+ to C; grades of A+ or A indicate stronger compliance and complaint-handling track records. Hiring through an unlicensed agent is illegal under the Employment Agencies Act, leaves you with no recourse if the helper absconds or the agency closes, and can void your FDW insurance policy.
Standard replacement guarantees at Singapore maid agencies typically cover a window of six months from the helper's arrival date. Within that period, the agency should provide a replacement if the placement breaks down — though the number of free replacements and the conditions that void the guarantee (for example, buyer's remorse versus a documented mismatch) vary by agency. Confirm these terms in the written contract before signing. Also clarify the early-termination process outside the guarantee window. If the placement breaks down after the guarantee expires, the household bears the cost of the helper's repatriation flight, Work Permit cancellation, and any unused levy refund paperwork. Understanding these costs upfront avoids surprises if the arrangement does not work out.
If Kasa Employment Services isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.