Le Scarlett ✓ ACRA Verified

Placement fees at maid agencies in Singapore typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper. On top of the placement fee, you will pay the helper's monthly salary — generally S$550–800 depending on nationality and experience — plus the monthly MOM levy of S$300 (standard) or S$60 concessionary for households with a child under 16, an elderly member aged 67 or above, or a person with disability. Confirm with Le Scarlett exactly what is bundled into the placement fee. Mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, the pre-employment medical examination, and Work Permit application are sometimes included and sometimes billed on top. Getting a written itemised quote before paying anything is essential. See the full maid agency cost guide for Singapore →

Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is verifiable by name or licence number on MOM's online EA directory. The licence number should appear on the agency's website, contracts, and invoices. No EA licence details have been confirmed for Le Scarlett in the current listing data, so you should ask for the licence number directly and cross-check it on the MOM portal before proceeding. EA Grading runs from A+ to C; agencies rated A+ or A demonstrate stronger compliance and complaint-handling records. Engaging an unlicensed agent is illegal under Singapore law, leaves you with no recourse if the helper absconds or the agency folds, and can void any insurance arranged through that agent. Verify the licence number on the MOM EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses carefully.

Standard replacement guarantees at Singapore maid agencies typically run for six months from the helper's arrival date. Within that window, one or more replacements are usually included, though the exact number and the circumstances that qualify — documented mismatch versus change of mind — vary by agency. Confirm these terms in writing before signing. Also clarify the early-termination process. If a placement breaks down outside the guarantee window, the household is responsible for the helper's repatriation flight, Work Permit cancellation, and any unused levy refund paperwork. These costs can add up to S$500–1,500 or more depending on the helper's home country. Le Scarlett has not published specific replacement guarantee terms in the current listing, so raise this question — along with what voids the guarantee and the cost of additional replacements — when you make your initial enquiry.