About Libra Employment Agency
Libra Employment Agency is a domestic helper placement service operating islandwide from its office at 170 Upper Bukit Timah Road. It has been verified by KakiList, meaning a real person has confirmed its operating details and contact channels. It holds a 4.6-star rating across 22 Google reviews, a moderate sample that provides a reasonable directional signal. No regulatory licence details are currently listed on this profile — prospective clients should ask the agency to provide its MOM Employment Agency (EA) Licence number directly and cross-check it on MOM's online EA directory before proceeding.
Families looking to hire a foreign domestic worker typically begin by contacting Libra via WhatsApp, phone, or the online enquiry form to discuss their household's requirements — whether they need a new-hire helper or a more cost-effective transfer helper, their preferred source country (Indonesia, Philippines, Myanmar, or Sri Lanka), and any specific needs such as infant care, elderly care, or cooking experience. The agency should be able to walk you through the full placement cost, including the helper's monthly salary (typically S$550–800 depending on nationality and experience), the monthly MOM levy (S$300 standard, or S$60 concessionary if your household has a child under 16, an elderly member aged 67 or above, or a person with disability), mandatory FDW insurance, the Settling-In Programme, and the 2-year Work Permit application process.
To take the next step, contact Libra Employment Agency via WhatsApp or phone to request their EA Licence number, confirm placement fees for new-hire versus transfer helpers, and ask about their replacement guarantee window before paying any deposit.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Agent Ms Jennifer was served very nice! I have took two maid from Libra agency. A few years ago took first maid and this year take another maid…… everything’s doing very smooth and fast….. I really like this agency and I will contact you again when I needs maid……
Highly recommend Libra Employment Agency to anyone looking for a domestic helper. Very impressed with Jennifer‘s professionalism and dedication to her job. The first helper we hired did not work out. Jennifer listened and understood our concerns, and went out of her way to find us another helper who is a perfect fit for us. I notice that Jennifer extends her care not just to her clients but also the domestic helpers - she keeps in touch with them to ensure that they are doing well in their place of employment. I am sure the helpers top benefit from a conducive work environment because they have a kind agent whom they can turn to. Thank you so much again, Jennifer! 🙏☺️
Highly recommend this agency, especially Jennifer! She was incredibly patient and guided us seamlessly through our domestic helper transition. What truly stood out was their dedication to matching the right helper to our family’s needs. Beyond standard requirements, Jennifer went the extra mile by assisting with pre-screening, ensuring we avoided generic or "scripted" responses from candidates. This saved us so much time, and her honest, insightful feedback on each helper allowed us to make a well-informed decision. Thanks to Jennifer and the team for their exceptional service—I couldn’t be happier with the outcome!
Kudos to Jennifer who has been most helpful in everything I need to know and arrange for my helper Thank you. I will definite recommend friends who need a helper to Libra.
Came across this is agency by chance, had great experience hiring Indonesia helper through them. Jennifer is very professional, reliable and responsible agent making sure the helpers profile recommended are closest match to our requirements. Placement and onboarding process was smooth and hassle free. Highly recommended to anyone who are looking for helper. 👍👍
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Libra Employment Agency stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Libra Employment Agency (this page) | ⭐ 4.6 | 22 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees at maid agencies typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper (one already in Singapore on a current Work Permit). On top of the placement fee, you will pay the helper's monthly salary (S$550–800 depending on nationality and experience) and the MOM levy — S$300 per month at the standard rate, or S$60 per month at the concessionary rate if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability. Confirm what is bundled into the placement fee — mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, the pre-employment medical examination, and Work Permit application costs may or may not be included. Ask for a written breakdown before paying anything. See the full maid agency cost guide for Singapore →
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No licence details are currently listed on this KakiList profile — ask Libra Employment Agency to provide their EA Licence number directly and verify it on the MOM directory before signing anything or paying a deposit. EA Grading runs from A+ to C; agencies rated A+ or A have demonstrated stronger compliance and complaint-handling records. Engaging an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency folds, and can void your FDW insurance. Verify the EA Licence on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
A standard replacement guarantee from a licensed agency typically covers a window of six months from the helper's arrival date, with one or two replacements included within that period. It is important to clarify what circumstances trigger a valid replacement — documented unsuitability or a skills mismatch is generally covered, whereas a change of mind on the employer's part may not be. Also confirm the process and costs that apply outside the guarantee window. If a placement breaks down after the guarantee period, the household is responsible for the repatriation flight, cancellation of the Work Permit, and any outstanding levy. Ask Libra Employment Agency to state the replacement guarantee terms in writing before you commit to a placement.
If Libra Employment Agency isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.