Loyalty Employment Agency ✓ ACRA Verified
About Loyalty Employment Agency
About Loyalty Employment Agency
Loyalty Employment Agency is a domestic helper placement service based in Hougang, operating islandwide across Singapore. The listing is KakiList-verified, meaning operating details and contact channels have been confirmed by a real person. It holds a 4.8-star rating across 21 Google reviews — a moderate sample that suggests consistent client satisfaction, though prospective clients should note this is not yet a large-volume dataset. No regulatory licence information is currently on record for this listing.
When engaging a maid agency in Singapore, the process typically begins with a consultation to establish your household's profile — number of occupants, elderly or young children in the home, specific tasks required, and whether you are seeking a new-hire helper or a transfer helper already in Singapore. A new-hire placement typically involves a higher placement fee (Singapore market range: S$1,500–3,500) and a longer lead time for processing, while a transfer helper is generally faster and carries a lower fee (S$500–1,500). You will also need to factor in the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm what is bundled into the placement fee — mandatory FDW insurance, the Settling-In Programme, medical examination, and Work Permit application — and what is billed separately.
To take the next step, contact Loyalty Employment Agency by phone or via the enquiry form, and before paying any deposit, verify the agency's MOM Employment Agency (EA) Licence number on MOM's online EA directory.
Services Offered
Is Loyalty Employment Agency legit?
-
✅
Verified by KakiListA real person confirmed operating details and contact channel.
-
⭐
4.8/5 from 21 Google reviewsModerate sample size — directionally positive but not yet a large-volume dataset.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.8 (21 reviews)
Patricia Png
★★★★★
Very friendly team with good service. Makes good recommendation based on our needs. My family is pleased with our maid from Loyal Employment Agency. They are also very accomodating and went all out to help me run errants on our maid's WP renewal process.
Jeslyn Leow
★★★★★
I’ve been using LOYAL EMPLOYMENT AGENCY FOR for the last 14 years and my current maid is with me for 4 years now and is into her 3rd contract with me. It’s a breeze to renew and service have been top notch because the staff is very attentive and fast. Very happy with their service and will not hesitate to recommend to others.
Kevin
★★★★★
Extremely pleased by the services provided, the staff are understanding to my needs, and are able to provide solutions to solve it. Also, their fees are reasonable, making it a agency I recommend to friends and family. They stay truthful to their name, to be loyal to customers and potential employers.
August Kolo
★★★★★
Loyal Employment Agency provides 🙌 training in healthcare 👩⚕️ skills and lifesaving ⛑️ skill to caregiver 🧑🍼 .. include Ambulances 🚑 Care Services, it is an assurance to us and protect our family members during life threatening 🆘 Great Service : )
Julian Tan
★★★★★
Understand our requirements well. Honest on their recommendation. They have a good maid selection process. If really cannot meet requirements will also be upfront. Very prompt in service. Have recommended to many friends and so far all ok. Current maid with us for 3 years and doing well.
Loyalty Employment Agency vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Loyalty Employment Agency stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Loyalty Employment Agency (this page) | ⭐ 4.8 | 21 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Loyalty Employment Agency charge?›
Placement fees at maid agencies in Singapore typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper already based in Singapore. On top of the placement fee, you will pay the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy of S$300 standard, or S$60 concessionary if your household has a child under 16, an elderly member aged 67 or above, or a person with disability. Confirm exactly what Loyalty Employment Agency bundles into their fee — mandatory FDW insurance (approximately S$300–600 per year), the Settling-In Programme, medical examination, and Work Permit application are sometimes included and sometimes billed on top. Get the full cost breakdown in writing before signing. See the full maid agency cost guide for Singapore →
Is Loyalty Employment Agency MOM-licensed?›
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is publicly verifiable by name or licence number on MOM's online EA directory. The licence number should appear on the agency's website, contracts, and invoices. No licence information is currently recorded in this listing, so you should request the EA Licence number directly from Loyalty Employment Agency and cross-check it on the MOM directory before paying any deposit. EA Grading runs from A+ to C; agencies rated A+ or A have a stronger compliance and complaint-handling track record. Engaging an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency folds, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does Loyalty Employment Agency offer?›
Standard replacement windows at Singapore maid agencies are typically six months from the helper's arrival date. Confirm with Loyalty Employment Agency how many replacements are included within that window, what circumstances void the guarantee (documented skills mismatch versus simply changing your mind), and the cost of any additional replacements beyond the guarantee terms. Also clarify the early-termination process in detail — if the placement breaks down outside the guarantee window, the household is responsible for the repatriation flight, any unused MOM levy refund application, and Work Permit cancellation paperwork. Understanding these costs upfront helps you budget for the full lifecycle of the arrangement, not just the initial placement.