About Maid Hub Employment Pte Ltd
Maid Hub Employment Pte Ltd is a domestic help agency based in Hougang, offering islandwide foreign domestic worker placement services. It is KakiList-verified and ACRA-registered, with a 4.6/5 rating across 154 Google reviews — a robust sample that provides reasonable confidence in service quality. No MOM Employment Agency (EA) Licence has been provided in the listing data; parents should verify the agency's licensed status on MOM's online EA directory before engaging.
When approaching Maid Hub Employment, prospective employers should clarify whether they are seeking a new-hire helper or a transfer helper, as placement fees differ substantially (new hire typically S$1,500–3,500; transfer typically S$500–1,500). Confirm the monthly salary range for helpers from your preferred source country — Indonesia, Philippines, Myanmar, and Sri Lanka are common options — alongside the monthly MOM levy (S$300 standard, or the concessionary S$60 rate if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability). Ask what is bundled into the placement fee: mandatory FDW insurance, the Settling-In Programme, the pre-deployment medical examination, and Work Permit application should all be accounted for clearly. Enquire about the replacement guarantee window and what circumstances void it.
To take the next step, reach out to Maid Hub Employment via WhatsApp, phone, or the enquiry form, and ask them to confirm their MOM EA Licence number — then cross-check it on MOM's online EA directory before paying any deposit.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Shirley provided wonderful service from start to finish. She is very friendly, patient, and took the time to explain everything clearly in detail. She really understood our needs and helped us choose the most suitable maid. We truly appreciate her professionalism and care.
Felicia helped us to shortlist helpers that fit our requirement and we were able to hire the one we selected within a couple of weeks. The helper was good and needed little training. She could also understand English and did all the chores we needed.
We’re appreciate the professionalism and dedication of Felicia Yow from Maid Hub.Their team has match us with reliable, well-trained helper who suit our household’s needs. Their service is prompt, transparent, and caring — it’s clear they genuinely value both employers and domestic workers. We highly recommend them to anyone looking for trustworthy support.
This is my 2nd time getting a helper from Felicia. My first helper was good and with us for 6 years. Getting another helper this time. Felicia replied to my message very promptly. And she has a lot of knowledge in this areas. Thank u
Great experience at Maid Hub. Felicia have been very helpful and understanding of my family needs and did great job in matching the right helper for me. Repeat employment with them since my first maid employment.
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Maid Hub Employment Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Maid Hub Employment Pte Ltd (this page) | ⭐ 4.6 | 154 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees for a new-hire helper typically run S$1,500–3,500 through Singapore agencies; a transfer helper (already in Singapore on a valid Work Permit) is usually cheaper at S$500–1,500. On top of the placement fee, you will pay the helper's monthly salary — broadly S$550–800 depending on nationality, experience, and negotiation — plus the monthly MOM levy of S$300 (or S$60 at the concessionary rate for eligible households with a young child, elderly member, or person with disability). Confirm exactly what is bundled into Maid Hub Employment's fee versus billed separately: mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, the pre-deployment medical examination, and Work Permit application are all obligatory costs that should be accounted for upfront. Request a written breakdown before signing. See the full maid agency cost guide for Singapore →
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No EA Licence number has been provided in this listing, so you should ask Maid Hub Employment directly for it and confirm it against the MOM directory before proceeding. EA Grading runs from A+ to C; an A+ or A rating signals stronger compliance history and complaint-handling. Engaging an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency folds, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
A standard replacement guarantee typically covers the first six months from the helper's arrival date, and most agencies include one replacement within that window. Clarify with Maid Hub Employment how many replacements are included, what circumstances void the guarantee — such as the employer terminating the helper for reasons unrelated to a documented mismatch — and what a further replacement costs outside the guarantee period. Also confirm the early-termination process if the placement breaks down after the guarantee window has closed. The household bears the cost of the repatriation flight, any unused levy refund, and Work Permit cancellation paperwork in those situations. Getting these terms in writing before you sign protects you if things do not work out.
If Maid Hub Employment Pte Ltd isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.