About Maid & Me Employment Agency
Maid & Me Employment Agency is a domestic helper placement agency based in Upper Bukit Timah, serving households islandwide. The listing is KakiList-verified, and the agency holds a 4.4/5 rating across 22 Google reviews — a moderate sample that provides reasonable directional confidence. No ACRA registration or MOM Employment Agency (EA) Licence has been confirmed in the listing data, which prospective clients should verify directly before engaging.
When approaching Maid & Me, households typically begin by clarifying whether they need a new-hire helper or a transfer helper, as placement fees and timelines differ between the two. New-hire placements draw from source countries including Indonesia, the Philippines, Myanmar, and Sri Lanka, with monthly salaries broadly ranging from S$550 to S$800 depending on nationality and experience. On top of the placement fee and salary, employers should budget for the monthly MOM levy — S$300 standard, or the concessionary rate of S$60 for households with a child under 16, an elderly member aged 67 or above, or a person with disability. A legitimate agency will bundle mandatory FDW insurance, the Settling-In Programme, medical examination, and Work Permit application into or alongside the quoted fee; confirm exactly what is included versus billed separately. Ask about the replacement guarantee window and the process should the placement not work out.
Contact Maid & Me via WhatsApp, phone, or the online enquiry form to discuss your household's requirements and request a written fee breakdown before committing.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
**Extremely disappointing experience with this agency** I had a terrible experience with this maid agency and cannot recommend them. When issues arose with our helper, the agency promised they would provide solutions but completely failed to follow through on their commitments. After our maid spoke with Mary from the agency, the situation actually got worse instead of better, creating even more drama and complications. Mary was incredibly irresponsible in handling the matter and was extremely slow to respond to our concerns when we needed urgent assistance. The agency provided no real help or support when we needed it most. We expected professional service and problem-solving, but instead received empty promises and poor communication. Save yourself the headache and look for a more reliable and responsive agency.
Mary from Maid and Me was very helpful and professional in assisting us. The helper recommended by the agency has been reliable, hardworking, and caring. We appreciate the smooth process and support throughout
I am happy we decided to trust Maid & Me from the start. Ever since we have been availing of their services with 2 transfer helpers and 1 direct hire process. Every interaction with Mary has been smooth—she's always pleasant, knowledgeable, and professional. In fact, there were some issues with my direct hire and Mary has been supportive all throughout. Moreover, her fees are reasonable, and you can be assured that you're in good hands.
I've been to many agency but Maid and Me Employment Agency is the best. Strongly recommended. They cater to your needs and have different domestic helpers that specialises in various expertise. I was served by Mary who is nice, kind and very experienced in handling her helpers. She knows very well what her client need n expectations. Overall she's very negotiable, easy to deal and flexible. Appreciate everything this agency has done for my family.
Mary is very detailed in her explanation and helpful. Also very precise in her execution. I won’t hesitate anyone looking for a new or renewal maid hiring through her. Proper paperwork explaining all the do and don’t are importance. Thank you.
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Maid & Me Employment Agency stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Maid & Me Employment Agency (this page) | ⭐ 4.4 | 22 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees at maid agencies in Singapore typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper (one already in Singapore). On top of the placement fee, budget for the helper's monthly salary (broadly S$550–800 depending on nationality and experience) and the monthly MOM levy — S$300 at the standard rate, or S$60 at the concessionary rate if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability. Confirm in writing what Maid & Me bundles into the quoted fee. Mandatory items include FDW insurance (roughly S$300–600 per year), the Settling-In Programme, a pre-deployment medical examination, and Work Permit application — these may be included or charged on top. Ask for a fully itemised quote before paying any deposit. See the full maid agency cost guide for Singapore →
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is verifiable by name or licence number on MOM's online EA directory at mom.gov.sg. The licence number should appear on the agency's website, contracts, and invoices. No MOM EA Licence has been confirmed in the listing data for Maid & Me Employment Agency — prospective clients should request the licence number and cross-check it on the MOM directory before paying any deposit. EA Grading runs from A+ to C; agencies rated A+ or A have demonstrated stronger compliance and complaint-handling track records. Engaging an unlicensed agent is illegal, leaves you with no recourse if a placement breaks down or the agency closes, and can void your FDW insurance. Verify the licence on MOM's online EA directory before signing any agreement or transferring funds.
A standard replacement guarantee at Singapore maid agencies covers a defined window — typically six months from the helper's arrival date — within which the agency will source a replacement if the placement does not work out. Confirm how many replacements are included within that period and what circumstances void the guarantee (for example, documented incompatibility versus simply changing your mind). Also clarify the early-termination process outside the guarantee window. If a placement breaks down after the guarantee expires, the household bears repatriation flight costs, refund obligations for unused MOM levy, and Work Permit cancellation paperwork. These costs can be significant, so understanding them upfront is important. Ask Maid & Me to put the replacement and refund terms in writing before signing the agency contract.
If Maid & Me Employment Agency isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.