Maid-Power Pte Ltd ✓ ACRA Verified
About Maid-Power Pte Ltd
About Maid-Power Pte Ltd
Maid-Power Pte Ltd is a maid agency operating islandwide from its Orchard Road office, offering helper placement services for households across Singapore. The listing is KakiList-verified and ACRA-registered. It holds a 4.1/5 rating across 55 Google reviews, a moderate sample that provides a reasonable indication of service quality. No MOM Employment Agency (EA) Licence number appears in the current listing data, so prospective clients should confirm licensing status directly before proceeding.
When working with a maid agency, the process typically begins with a consultation to discuss your household's requirements — the number of occupants, whether there are young children, elderly family members, or persons with disability, and whether you prefer a new hire or a transfer helper. Your agency should walk you through source-country options (Indonesia, Philippines, Myanmar, Sri Lanka), the helper's monthly salary range (S$550–800 depending on nationality and experience), and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household qualifies). Confirm what is bundled into the placement fee — mandatory FDW insurance, the Settling-In Programme, medical examination, and Work Permit application — and what is billed separately. Ask about the replacement guarantee window and the process should the placement not work out.
To get started, contact Maid-Power Pte Ltd by phone or via the enquiry form, and request a written quotation itemising the placement fee, helper salary, levy, insurance, and any ancillary charges before committing.
Services Offered
Is Maid-Power Pte Ltd legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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ACRA registeredCross-checked against Singapore's official ACRA business registry.
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4.1/5 from 55 Google reviewsModerate sample size.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.1 (55 reviews)
Yung Yih Tan
★★★★★
Our helper who has been with us for seven years and is now returning home to get married. Knowing this transition was coming, we approached Maidpower early and shared our requirements clearly, as our household has its own peculiar dynamics. Overall, the experience was reassuring and well managed. The team was responsive and kept us informed throughout the process, which made a potentially stressful period much easier to navigate. They took the time to understand what we were looking for, helped us narrow down suitable candidates, and arranged several online and in-person interviews until we felt comfortable with our choice. What we appreciated most was the guidance along the way. Options were explained clearly, and practical details were thought through with us rather than left for us to figure out ourselves. The administrative side,including permits, health checks, and paperwork, was handled smoothly, and whenever we had questions, they were answered clearly and with care. At no point did we feel rushed or left in the dark. We felt supported by people who genuinely tried to understand our situation and act in our family’s best interests. Based on our experience, Maidpower has been dependable and thoughtful throughout. We would recommend them to families looking for an agency that is reliable, communicative, and supportive when it matters.
Cindy Zikif
★★★★★
Had a pleasant experience engaging Maid Power for my domestic helper. Nilam is very helpful during the selection process and guided me through the interviews smoothly. While I understand that hiring helpers also depend quite a fair bit on luck, I must say that the resumes sent to me were very close to my requirements and I was able to hire 1 shortly after. So far, I have no issues with the helper hired, she is great and extremely diligent with her work. Would recommend those who are looking for Indonesian domestic helpers.
Peter Chong
★★★★★
Have been with Maid-Power Pte Ltd since 2006. They are my go-to agent for all my maid matters. The team is responsive and always at hands to solve issues when I need help. I have recommended many friends and they all have the same experiences as I do. Cheers to Maid-Power !!! Got Job!!!
Dixie Sng
★☆☆☆☆
I appreciate that the staff were friendly, but my overall experience has been disappointing and stressful. After I paid the service fee in full, communication became very difficult. WhatsApp messages often went unanswered for days, and I constantly had to follow up just to get basic updates. I was also not advised properly on my options. Since I have two children, I could have applied for a second helper, but the agency only processed a “replacement helper” application without informing me of the alternative. This resulted in major inconvenience, as I was then required to send my existing helper back within a month — a situation that could have been completely avoided if the agency had given me the correct guidance. Additionally, although the measles vaccination is mandatory, the agency did not send my helper for the vaccination because they said they were “not sure” whether it was required. When I picked my helper up, I was made to sign a form stating that I chose not to let her take the jab, which was not the case. During the selection phase, the profiles sent to me often did not match the requirements I had clearly stated. I ended up having to sift through everything myself, which defeated the purpose of using an agency. It felt as though my needs were not understood or taken seriously. Overall, I did not experience any value-added service or proactive support. Everything required repeated reminders from my end, and without constant follow-up, I would simply be ignored. This has caused unnecessary stress, and I feel the service fell far short of what was promised.
Pauline Yam
★★★★★
Review for Maid Power Pte Ltd I highly recommend Maid Power Pte Ltd at Lucky Plaza Level 6. They are experienced, professional, efficient, and truly go the extra mile. The team, especially Ivy, the owner of Maid Power is very helpful, highly responsive, quick and timely service, reliable and approachable, making the whole process smooth and stress-free. What I appreciate most is that they genuinely care about matching the right helper to the right employer. They will even advise you not to hire a helper if they feel she is not suitable for your household, which shows their integrity and commitment to getting it right. I have had a very good experience with them and believe they will be able to assist you find a good and reliable helper too.
Maid-Power Pte Ltd vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Maid-Power Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Maid-Power Pte Ltd (this page) | ⭐ 4.1 | 55 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Maid-Power Pte Ltd charge?›
Placement fees at Singapore maid agencies typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper already in Singapore. On top of the placement fee, you will pay the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household has a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm what is bundled into the agency's fee — mandatory FDW insurance (approximately S$300–600 per year), the Settling-In Programme, medical examination, and Work Permit application — versus what is charged separately. Get a full written breakdown before signing. See the full maid agency cost guide for Singapore →
Is Maid-Power Pte Ltd MOM-licensed?›
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is verifiable by name or licence number on MOM's online EA directory. The licence number should appear on the agency's website, contracts, and invoices. No EA Licence number is listed in Maid-Power Pte Ltd's current KakiList data — prospective clients should ask the agency for its licence number and cross-check it on the MOM directory before paying any deposit. EA Grading runs from A+ to C; higher grades signal stronger compliance and complaint-handling track records. Engaging an unlicensed agent is illegal, leaves you with no recourse if problems arise, and can void your insurance coverage.
What replacement guarantee does Maid-Power Pte Ltd offer?›
Standard replacement guarantees at Singapore maid agencies run for approximately six months from the helper's arrival date. Confirm how many replacements are included within that window, what circumstances void the guarantee (for example, documented mismatch versus a change of preference), and the cost of any additional replacements beyond the guarantee. Also clarify the early-termination process — repatriation flight costs, refund of unused levy, and Work Permit cancellation paperwork are generally the household's responsibility if a placement breaks down outside the guarantee period. Getting these terms in writing before you sign the agency contract will help you avoid unexpected costs.