About Maids Central Pte Ltd
Maids Central Pte Ltd is a domestic helper placement agency serving households islandwide, located at 170 Upper Bukit Timah Road. The agency is KakiList-verified and ACRA-registered. No Google reviews are currently available, so independent rating data cannot be assessed at this stage. Pricing is indicated at a mid-range level, though specific placement fees were not provided — contact the agency directly to confirm current figures.
When engaging a maid agency, the key steps are to verify the agency's MOM Employment Agency (EA) Licence — which should appear on their website, contracts, and invoices, and is cross-checkable on MOM's online EA directory — and to understand the full cost picture before signing anything. This includes the placement fee for a new-hire helper (typically S$1,500–3,500) or a lower-cost transfer helper (typically S$500–1,500), the helper's monthly salary (S$550–800 depending on source country and experience), the monthly MOM levy (S$300 standard, or S$60 concessionary for households with a child under 16, an elderly member aged 67 or above, or a person with disability), and bundled items such as mandatory FDW insurance, the Settling-In Programme, medical examination, and Work Permit application. Source-country options typically include Indonesia, the Philippines, Myanmar, and Sri Lanka, each with different salary norms and cultural considerations. Clarify the replacement guarantee window and what voids it, as well as repatriation costs should the placement break down.
To take the next step, call Maids Central Pte Ltd directly on the phone number listed to ask about current helper profiles, placement fees, and the replacement guarantee — and request to see the EA Licence number before paying any deposit.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Maids Central Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Maids Central Pte Ltd (this page) | — | — | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Maids Central Pte Ltd has not published specific placement fees, so you will need to enquire directly. As a reference point, placement fees for a new-hire helper typically run S$1,500–3,500 across the Singapore market, while placing a transfer helper (one already in Singapore on a current Work Permit) usually costs S$500–1,500. Beyond the placement fee, factor in the helper's monthly salary (S$550–800 depending on nationality and experience), the monthly MOM levy (S$300 standard, or S$60 concessionary if your household has a child under 16, an elderly member aged 67+, or a person with disability), and mandatory FDW insurance (approximately S$300–600 per year). Confirm in writing which of these — Settling-In Programme, medical exam, Work Permit application — are bundled versus billed separately. See the full maid agency cost guide for Singapore →
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence — verifiable by name or licence number on MOM's online EA directory at mom.gov.sg. The licence number should appear on the agency's website, all contracts, and invoices. At the time of listing, Maids Central Pte Ltd's EA Licence was not confirmed in the data available on KakiList, so you should ask for the licence number and verify it on the MOM directory before paying any deposit. EA Grading runs from A+ to C; agencies rated A+ or A have stronger compliance and complaint-handling track records. Engaging an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency closes, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses carefully.
The standard replacement window in the Singapore maid agency market is typically six months from the helper's arrival date. Within this period, most agencies offer at least one free replacement if there is a documented mismatch — though what constitutes a valid reason for replacement varies, so read the contract clause carefully before signing. Also confirm the cost of additional replacements beyond what is included, and what happens outside the guarantee window. If a placement breaks down after the guarantee period, the household is responsible for repatriation flight costs, refund of unused MOM levy, and Work Permit cancellation paperwork. As Maids Central Pte Ltd's specific guarantee terms were not available at the time of listing, ask for these details in writing before committing.
If Maids Central Pte Ltd isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.