Ministry of Helpers ✓ ACRA Verified
About Ministry of Helpers
About Ministry of Helpers
Ministry of Helpers is a maid agency based at Far East Plaza, Scotts Road, offering islandwide placement services for foreign domestic workers in Singapore. The listing is KakiList-verified and ACRA-registered. It holds a 4.9/5 rating across 92 Google reviews, a moderately robust sample that suggests consistent client satisfaction. No MOM Employment Agency (EA) Licence number has been provided in the listing data, so prospective clients should verify their licence status on MOM's online EA directory before proceeding.
When approaching Ministry of Helpers, clarify upfront whether you are seeking a new-hire helper or a transfer helper, as placement fees differ — new hires typically range from S$1,500 to S$3,500, while transfer placements are usually S$500 to S$1,500. Monthly costs to budget for include the helper's salary (S$550–800 depending on nationality and experience) and the MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm what is bundled into the agency fee — mandatory FDW insurance, Settling-In Programme, medical exam, and Work Permit application — versus what is billed separately. Source-country options commonly include Indonesia, the Philippines, Myanmar, and Sri Lanka.
To get started, reach out to Ministry of Helpers via WhatsApp, phone, or their enquiry form to discuss your household profile, preferred source country, and timeline, and request a written breakdown of all fees before signing any agreement.
Services Offered
Is Ministry of Helpers legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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ACRA registeredCross-checked against Singapore's official ACRA business registry.
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4.9/5 from 92 Google reviewsModerate sample size.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.9 (92 reviews)
margo raw
★★★★★
I had a great experience using Ministry of Helper. The app made it so easy for me to find a job quickly, and the process was smooth from start to finish. The platform is user-friendly, reliable, and truly helpful for anyone looking for work. I’m really grateful because I got my current job through this app. Highly recommended!
Jj Ng
★★★★★
I had a great experience with Ministry of Helper, finding an Indonesian helper who has been a wonderful support to my family. The process was hassle-free, allowing me to speak directly with candidates and choose someone who truly fits my needs—something I couldn’t do with agencies. Highly recommend Ministry of Helper for a smooth, efficient hiring experience! They also provide direct hiring process with no hard selling. 👍
*prpr*
★★★★★
Easy interface to use and paid for 1 month subscription to be able to chat and conduct interviews with helpers. Managed to find my helper through the app, which was more effective than through agencies. could also extend offer, though I did it manually instead. Would recommend
Emily Tan
★★★★★
Good platform for searching helpers directly. But must be careful of the auto renew subscription. I forgot to check and it just deducted another 3 months without any reminder messages. Very unhappy 😭 I also used another platform for direct hire but dun have such problems as it requires a person to click to renew subscription. Obviously it is good to earn money as no possible of refund even no need anymore. I will be able to give 5 stars without this auto renew subscription function. Update: I am surprised that I managed to get back refund later on. So I m happy to change ratings as 5 stars, as I managed to get a good helper through this platform without agency. Thanks much
SITI MUJIATI
★★★★★
A great website to look for a great family to work with. I'm happy to share that I have match up with an awesome and kind employer from this website. Ministry of Helpers let us ( Foreign domestic workers in Singapore) find the right employer that fits our expectations. Vice Versa.💜 Thanks a million for the helps🙏
Ministry of Helpers vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Ministry of Helpers stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Ministry of Helpers (this page) | ⭐ 4.9 | 92 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Ministry of Helpers charge?›
Placement fees at Ministry of Helpers will depend on whether you are hiring a new helper or a transfer helper. For a new hire, expect to pay roughly S$1,500–3,500 in agency fees; transfer helpers typically attract lower fees of S$500–1,500. These are one-off costs separate from the helper's ongoing monthly salary (S$550–800 by nationality and experience) and the MOM monthly levy (S$300 standard, or S$60 concessionary for households with a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm what is included in the quoted fee — mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, pre-employment medical exam, and Work Permit application are all required by MOM and should ideally be bundled. Ask for a full written cost breakdown before paying any deposit. See the full maid agency cost guide for Singapore →
Is Ministry of Helpers MOM-licensed?›
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The listing for Ministry of Helpers does not currently include a licence number, so you should check the MOM EA directory directly before paying any deposit. EA Grading runs from A+ to C; agencies rated A+ or A have demonstrated stronger compliance and complaint-handling records. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency closes, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does Ministry of Helpers offer?›
A standard replacement guarantee window is typically six months from the helper's arrival date, though terms vary by agency. Clarify how many free replacements are included within that window, what circumstances void the guarantee (for example, documented incompatibility versus change of mind), and what the fee is for additional replacements beyond the included allowance. Also confirm the early-termination process should the placement break down outside the guarantee window. The household bears repatriation flight costs, any unused levy refund administration, and Work Permit cancellation paperwork — understanding these costs upfront helps you plan for unexpected outcomes. Request all replacement and termination terms in writing before signing the agency agreement.