MPL Employment Agency ✓ ACRA Verified

MPL Employment Agency's pricing information is not publicly listed, so you will need to contact them directly for a breakdown. As a general guide, new-hire placement fees in Singapore typically run S$1,500–3,500, while transfer helper placement fees are usually S$500–1,500. On top of the placement fee, factor in the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy — S$300 at the standard rate, or S$60 at the concessionary rate if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability. Confirm what is bundled into the fee: mandatory FDW insurance (approximately S$300–600 per year), the Settling-In Programme, the pre-employment medical examination, and Work Permit application costs should ideally be included rather than billed as extras. Get the full cost breakdown in writing before signing anything. See the full maid agency cost guide for Singapore →

Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. MPL Employment Agency's EA Licence does not appear in the data available to KakiList at this time — confirm the licence number directly with the agency and cross-check it on the MOM directory before proceeding. EA Grading runs from A+ to C; agencies rated A+ or A have demonstrated stronger compliance and complaint-handling records. Engaging an unlicensed agent is illegal, leaves you with no recourse if a dispute arises, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses carefully.

Replacement guarantees vary by agency. The standard window in Singapore is typically six months from the helper's arrival date, with one or two free replacements included within that period. Confirm whether the guarantee covers documented mismatches — such as skill gaps or household fit issues — as well as situations where the helper terminates early, or whether it applies only in limited circumstances. Also clarify what happens outside the guarantee window. If the placement breaks down after the replacement period ends, the household typically bears the cost of repatriation, refund of any unused MOM levy, and Work Permit cancellation. Additional replacement placements beyond those included in the original package are usually charged at a reduced fee. Ask MPL Employment Agency to put the replacement terms, refund conditions, and early-termination process in writing before signing the placement contract.