About My Employment Agency
My Employment Agency is a domestic helper placement service based at 14 Scotts Rd, #02-60, Singapore 228213, operating islandwide. It is verified by KakiList and registered with ACRA. The agency holds a 4.8/5 rating across 494 Google reviews, a robust sample that suggests consistent client satisfaction. Pricing is presented at the S$$ level; prospective employers should request a detailed breakdown of placement fees and bundled services before proceeding.
When engaging a maid agency, the typical journey begins with discussing your household profile — number of occupants, presence of young children, elderly members, or persons with disability, and the scope of duties required. The agency will then present suitable candidates from source countries such as Indonesia, the Philippines, Myanmar, or Sri Lanka, each with different salary bands (typically S$550–800 per month) and skill sets. Once you select a helper, the agency should handle the MOM Work Permit application, mandatory Settling-In Programme, medical examination, and FDW insurance. Confirm whether these are bundled into the placement fee or billed separately, and clarify the monthly MOM levy applicable to your household — S$300 standard, or the concessionary S$60 if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability. Ask about the replacement guarantee window and the process should the placement not work out.
Contact My Employment Agency via WhatsApp, phone, or the enquiry form to request a candidate shortlist and a written breakdown of all fees before committing.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
We recently engaged My Employment Agency to help us find a domestic helper to support our family with housework and caring for our 3 month old baby. The entire process was smooth and professional from start to finish. Joyce was responsive, patient, and took the time to understand our family’s needs. She guided us through the selection process and paperwork clearly, which made everything much less stressful for first-time parents. We appreciate her prompt communication and support in helping us find a suitable helper. Thank you to Joyce and the team at My Employment Agency for the great service. Highly recommended for families looking for a reliable helper agency!
As a seasoned employer, I have high expectation towards agency and I’m very impressed with how fuss free it is to deal with MY employment agency. A good agent personnel really makes a big difference and I love how experienced Joyce is. She is very experienced and fast in her replies / follow up. She also does job matching very well and will fulfil my special requests. My new helper just came and it has been a longggg time since I have such great help! Thank you Joyce for your recommendation
Ivin Chee provided very good and professional service in helping me look for a maid. She was patient, responsive, and took the time to understand my family’s needs before recommending suitable candidates. The whole process was smooth and stress-free, and she followed up closely to make sure everything was well arranged. I really appreciate her support and would highly recommend her service to anyone looking for a reliable maid agency consultant.
I had a wonderful experience with My Employment Agency when engaging a helper through them. The entire process was smooth and pleasant. The agents assigned to me were prompt and friendly in our group chat, always taking the time to patiently find a bio that suited our family’s needs. We’ve been so happy with our helper that we even celebrated her birthday together recently. I highly recommend their services!
Ivin has given good recommendations so far. This is the 3rd time I'm getting a helper from her. She has been very helpful and patient during the process and thorough in the paperwork. I would recommend Ivin.
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how My Employment Agency stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| My Employment Agency (this page) | ⭐ 4.8 | 494 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees at maid agencies in Singapore typically range from S$1,500 to S$3,500 for a new hire and S$500 to S$1,500 for a transfer helper already in Singapore. On top of the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary for households with a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm what My Employment Agency bundles into its fee — mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, medical examination, and Work Permit application are sometimes included and sometimes billed on top. Get the full cost breakdown in writing before paying any deposit. See the full maid agency cost guide for Singapore →
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. EA Grading runs from A+ to C; an A+ or A rating signals stronger regulatory compliance and complaint-handling history. Note that My Employment Agency's regulatory licences are not listed in this KakiList profile. Before paying any deposit, search the agency's name on the MOM EA directory to confirm the licence is current and check the EA Grade. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency closes, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
A standard replacement guarantee in the Singapore market runs for approximately six months from the helper's arrival date and typically covers one or two replacements within that window. Confirm whether the guarantee applies to all reasons for mismatch or only to documented performance issues, and whether a top-up fee applies for additional replacements beyond the included allowance. Also clarify the early-termination process outside the guarantee window. If the placement breaks down after the guarantee expires, the household bears the cost of the helper's repatriation flight, Work Permit cancellation paperwork, and any refund owed on the MOM levy for unused months. Understanding these clauses upfront avoids unexpected costs later. Ask My Employment Agency to provide the replacement and refund terms in writing as part of the agency contract before you commit.
If My Employment Agency isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.