My Maid ✓ ACRA Verified
About My Maid
About My Maid
My Maid is a domestic helper placement agency operating islandwide from its office at 14 Scotts Rd, Singapore. It is verified by KakiList and registered with ACRA. With 494 Google reviews at a rating of 4.8 out of 5, it has a robust review base. No MOM Employment Agency (EA) Licence is listed in its regulatory profile, which is a mandatory requirement for any agency placing foreign domestic workers in Singapore — prospective clients should verify its licence directly on MOM's online EA directory before proceeding.
When engaging a maid agency, families typically start by identifying whether they need a new-hire helper or a transfer helper — the latter is generally faster and less expensive to place. Key cost components to confirm with My Maid include the placement fee, the helper's monthly salary (typically S$550–800 depending on nationality and experience), the monthly MOM levy (S$300 standard, or S$60 concessionary for households with a child under 16, an elderly member aged 67 or above, or a person with disability), mandatory FDW insurance, and the Settling-In Programme. Source-country options — commonly Indonesia, the Philippines, Myanmar, and Sri Lanka — affect salary expectations and availability. Ask about the replacement guarantee window and the process for early termination, including repatriation costs, before signing.
Reach My Maid via WhatsApp, phone, or the enquiry form to discuss your household profile, confirm the current helper pool, and request a written fee breakdown before committing.
Services Offered
Is My Maid legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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ACRA registeredCross-checked against Singapore's official ACRA business registry.
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4.8/5 from 494 Google reviewsRobust sample.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.8 (494 reviews)
Jiahui Leow
★★★★★
We recently engaged My Employment Agency to help us find a domestic helper to support our family with housework and caring for our 3 month old baby. The entire process was smooth and professional from start to finish. Joyce was responsive, patient, and took the time to understand our family’s needs. She guided us through the selection process and paperwork clearly, which made everything much less stressful for first-time parents. We appreciate her prompt communication and support in helping us find a suitable helper. Thank you to Joyce and the team at My Employment Agency for the great service. Highly recommended for families looking for a reliable helper agency!
Jermaine Liang
★★★★★
As a seasoned employer, I have high expectation towards agency and I’m very impressed with how fuss free it is to deal with MY employment agency. A good agent personnel really makes a big difference and I love how experienced Joyce is. She is very experienced and fast in her replies / follow up. She also does job matching very well and will fulfil my special requests. My new helper just came and it has been a longggg time since I have such great help! Thank you Joyce for your recommendation
Abby Chan
★★★★★
Ivin Chee provided very good and professional service in helping me look for a maid. She was patient, responsive, and took the time to understand my family’s needs before recommending suitable candidates. The whole process was smooth and stress-free, and she followed up closely to make sure everything was well arranged. I really appreciate her support and would highly recommend her service to anyone looking for a reliable maid agency consultant.
FT
★★★★★
I had a wonderful experience with My Employment Agency when engaging a helper through them. The entire process was smooth and pleasant. The agents assigned to me were prompt and friendly in our group chat, always taking the time to patiently find a bio that suited our family’s needs. We’ve been so happy with our helper that we even celebrated her birthday together recently. I highly recommend their services!
Esther Ang
★★★★★
Ivin has given good recommendations so far. This is the 3rd time I'm getting a helper from her. She has been very helpful and patient during the process and thorough in the paperwork. I would recommend Ivin.
My Maid vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how My Maid stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| My Maid (this page) | ⭐ 4.8 | 494 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does My Maid charge?›
Placement fees at maid agencies in Singapore typically range from S$1,500 to S$3,500 for a new-hire helper, and S$500 to S$1,500 for a transfer helper already in Singapore. On top of the placement fee, you will pay the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm what is bundled into My Maid's package — mandatory FDW insurance (approximately S$300–600 per year), Settling-In Programme, medical examination, and Work Permit application — versus what is billed separately. Get the full cost breakdown in writing before paying any deposit. See the full maid agency cost guide for Singapore →
Is My Maid MOM-licensed?›
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No MOM EA Licence is listed in My Maid's current KakiList profile — verify this directly on the MOM directory before paying any deposit. EA Grading runs from A+ to C; A+ and A grades signal stronger compliance records and complaint-handling standards. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency folds, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does My Maid offer?›
A standard replacement guarantee at Singapore maid agencies typically covers a window of six months from the helper's arrival date. Within this period, the agency arranges a replacement if the placement proves unsuitable. Confirm how many replacements are included, what circumstances void the guarantee (for example, documented mismatch versus change of mind), and the cost of any replacement beyond the guaranteed count. Also clarify the early-termination process — repatriation flight costs, refund of unused MOM levy, and Work Permit cancellation paperwork. These costs are borne by the household if the placement breaks down outside the guarantee window. Get the full terms in writing before signing the agency contract.