About Nanyang Employment Services Pte Ltd
Nanyang Employment Services Pte Ltd is a maid agency operating islandwide from its office at 170 Upper Bukit Timah Road, offering foreign domestic worker placement for Singapore households. The business is ACRA-registered and KakiList-verified, and holds a 4.7/5 rating across 51 Google reviews — a moderate sample that provides a reasonable directional signal. No MOM Employment Agency (EA) Licence number is currently listed on this profile; prospective clients should verify the agency's licensed status directly on MOM's online EA directory before proceeding.
When engaging a maid agency, the key cost items to confirm upfront are the placement fee (typically S$1,500–3,500 for a new-hire helper, or S$500–1,500 for a transfer helper), the helper's monthly salary (S$550–800 depending on nationality and experience), and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability). Ask what is bundled into the placement fee — mandatory FDW insurance, the Settling-In Programme, the pre-employment medical examination, and Work Permit application — versus what is billed separately. Source-country options typically include Indonesia, the Philippines, Myanmar, and Sri Lanka, each with different salary norms and skill profiles. Confirm the replacement guarantee window and the process for early termination, including repatriation costs, which fall to the household.
To get started, contact Nanyang Employment Services Pte Ltd by phone to discuss your household's needs, preferred source country, and budget, and ask for the agency's MOM EA Licence number to verify on the MOM online EA directory before paying any deposit.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Normally, consumers will only walk in when they see someone they think is suitable for further discussions. We met Jess today and I can strongly recommend her as a top notch staff of Nanyang Employment Services. She is very professional, helped my folks patiently translate to the maid and she is fluent in Bahasa. The team here has a good range of Indonesian maids available. Shop is located at level 3 of the mall.
Our agent Rose, was friendly and helpful and more important, super responsive! We were given a few biodata to select based on our requirement and we found the one, who is also our current helper with only 1 interview, very happy with both helper and agent so far....
I sincerly agreed with you on a high transfer rate and rejected maid and the boss has no empathy on employer and never dare to scold the maid.rejected maid within 3 month is rejected back again and telling lies about maid employment history. Say if you not happy with the maid u can change,when u want change, hidden cost appear. Dont believe in 50% refund. Gimmick. She even tell the maid, change employer. Can u accept a attidtude Maid, dishonest maid, base on yr gut feeling, transfer maid is a lousy maid. Whatever reason sure say change employer cos employer no good. Never do self reflection.. if maid do not have a valid passport,,, do not even consider at all as this agent charge $150 processing fee charge to employer. also do not go to Far East maid employment ,is even worse as that was the husband agency.. Please be careful of this cindy the boss, she will make use of you to sign a PDPA form and when next employer want to do reference check, she will not allow. I got 1 transfer and 1 new from Indo,both Indo work one mth and pack and go luggage Infront of you. She did not do meditation for you but ask you to change maid.
I'm glad that Nanyang staff Jess Lee was able to help resolve the issue between me and my helper. It's always a bit stressful when there's a problem with our help, but it's nice to know that there are people like Jess who are willing to help out and make sure everything gets sorted out.
Very bad. Even got MOM demerit points... Agent no filter sincere helper... interview all okay - soft spoken, polite etc but Myanmar "princess" come FIRST DAY ask for transfer... crying... want work in big big house... maybe so that she can marry some rich SG "prince" to realize her "princess" dream finally...
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Nanyang Employment Services Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Nanyang Employment Services Pte Ltd (this page) | ⭐ 4.7 | 51 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
The main cost items are the agency placement fee and the ongoing costs of employing the helper. For a new-hire helper, placement fees typically run S$1,500–3,500; for a transfer helper already in Singapore, fees are lower at around S$500–1,500. On top of the placement fee, you will pay the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary for eligible households with a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm what is bundled — mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, the pre-employment medical exam, and Work Permit application — versus what is charged separately. Ask for a written fee breakdown before signing anything. See the full maid agency cost guide for Singapore →
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is verifiable by name or licence number on MOM's publicly accessible online EA directory. The licence number should appear on the agency's website, contracts, and invoices. No EA Licence number is currently listed on this KakiList profile, so prospective clients should request it directly from Nanyang Employment Services Pte Ltd and cross-check it on the MOM directory before paying any deposit. EA Grading runs from A+ to C; agencies rated A+ or A have stronger compliance and complaint-handling records. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency closes, and can void your FDW insurance.
The standard industry replacement window is typically six months from the helper's arrival date, though terms vary by agency. Confirm how many replacements are included, what circumstances void the guarantee (for example, documented mismatch versus general dissatisfaction), and the cost of any additional replacements beyond the guaranteed number. Also clarify the early-termination process — if the placement breaks down outside the guarantee window, the household is responsible for the helper's repatriation flight, Work Permit cancellation paperwork, and any unused levy refund. Getting these terms in writing before signing the agency contract protects both parties. Verify the replacement and refund clauses carefully, as conditions differ across agencies. Confirm these details directly with Nanyang Employment Services Pte Ltd before committing.
If Nanyang Employment Services Pte Ltd isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.