About Nation Employment Pte Ltd
Nation Employment Pte Ltd is a maid agency operating islandwide from its Tampines office, offering placement services for foreign domestic workers. The listing is KakiList-verified and ACRA-registered, and carries a 4.5/5 rating across 123 Google reviews — a robust sample. However, no MOM Employment Agency (EA) Licence appears in the provider's listed credentials, which is a mandatory requirement for any agency placing foreign domestic workers in Singapore; prospective clients should verify the licence directly on MOM's online EA directory before proceeding.
When engaging a maid agency, the key costs to clarify upfront are the placement fee — typically S$1,500–3,500 for a new hire or S$500–1,500 for a transfer helper — plus the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary for households with a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm what is bundled into the placement fee: mandatory FDW insurance, the Settling-In Programme, the pre-employment medical examination, and Work Permit application are standard inclusions at reputable agencies. Source-country options, the replacement guarantee window, and the agency's EA Grading are worth discussing before signing.
To get started, reach out to Nation Employment via WhatsApp, phone, or the online enquiry form to confirm current helper profiles, placement fees, and the replacement guarantee terms before paying any deposit.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
A special thanks to Sherlin, who has been helping us many years. She is incredibly helpful throughout the whole process. She was patient, responsive, and took the time to understand our family’s needs before recommending a helper. Sherlin guided us through every step and made the process smooth and stress-free. We truly appreciate her professionalism and dedication in helping us find a suitable maid for our home. Strongly recommend Ms Sherlin!
I have had the best experience in hiring my current maid through Sherlin from Nation’s Tampines Branch. She is by far, the most efficient, responsive, knowledgeable and responsible agent. She is recommended by my brother and she took time to understand my needs and fitted the right profile of maid for me. She also helped me to repatriate my previous maid without the latter causing any problems. I have been more confident in handling my maid issues with Sherlin’s advice and assistance. Sherlin is a jewel for Nations and a dependable life-saver.
This is not the first time we have engaged Sherlin from Nation Tampines and once again, we are very satisfied with the service provided. Sherlin has consistently been professional, patient, and responsive to our needs. She takes the time to understand our family's requirements and always recommends suitable candidates carefully. Her experience and dedication truly show in the way she manages the entire process smoothly and efficiently. From documentation to arrangements, everything was handled clearly and transparently, giving us great peace of mind. We especially appreciate her continued support and follow-up even after the helper starts work. We highly recommend Sherlin to anyone looking for a reliable and trustworthy domestic helper agency. Thank you again for your excellent and consistent service!
We had a very good experience with Nation Maid Agency. Sherlin took the time to understand our situation and concerns, especially regarding caring for our dad and our recent bad experience with another helper from another agency. She successfully matched us with a new helper from Myanmar who fits our criteria well. The helper is young and willing to learn. It has been slightly more than 3 months, and we are very happy and satisfied with her performance. Thank you, Sherlin, for your professionalism and support. We would highly recommend Nation Maid Agency.
It has been a great experience engaging Nation to look for helpers. Has been with Nation for many years. Sherlin is extremely helpful in assisting with the helper selection and the processes in getting a helper. She also does the extra mile by extending her assistance in providing guidance especially in selecting a helper that is able to care for a child with special needs. Thank you so much for your help. Appreciate your assistance and guidance.
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Nation Employment Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Nation Employment Pte Ltd (this page) | ⭐ 4.5 | 123 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees at maid agencies in Singapore typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper who is already in Singapore on a valid Work Permit. On top of the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy — S$300 at the standard rate, or S$60 at the concessionary rate if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability. Confirm in writing what the placement fee bundles in: mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, the pre-employment medical examination, and Work Permit application are normally included by reputable agencies, but some bill these separately. Ask Nation Employment for a full written cost breakdown before committing. See the full maid agency cost guide for Singapore →
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence — this is verifiable in seconds on MOM's online EA directory by searching the agency's registered name or licence number. The licence number should appear on the agency's website, all contracts, and invoices. No EA Licence is listed in Nation Employment's current KakiList credentials, so verifying directly on the MOM directory before paying any deposit is strongly advised. EA Grading runs from A+ to C; A+ and A grades indicate stronger compliance history and better complaint-handling records. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency folds, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
A standard replacement guarantee covers a defined window — typically six months from the helper's arrival date — within which the agency will find a replacement if the placement does not work out. Clarify with Nation Employment how many replacements are included within the fee, what circumstances qualify (documented mismatch, conduct issues) versus what voids the guarantee (change of mind without documented cause), and whether a top-up fee applies for additional replacements beyond the first. Also confirm the early-termination process. If the placement breaks down outside the guarantee window, the household bears the cost of the repatriation flight, Work Permit cancellation paperwork, and any unused levy refund application. Understanding these costs upfront helps avoid surprises. Get the replacement policy, refund terms, and early-termination procedure in writing as part of the signed agency contract before the helper arrives.
If Nation Employment Pte Ltd isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.