NTFGH Physiotherapy ✓ ACRA Verified
About NTFGH Physiotherapy
About NTFGH Physiotherapy
NTFGH Physiotherapy is a physiotherapy service based at Ng Teng Fong General Hospital in Jurong East, serving patients across Singapore. The listing is KakiList-verified, confirming active operations and contact details. It holds a 3.5/5 rating across 53 Google reviews — a moderate sample that suggests a mixed patient experience worth exploring further before booking. Pricing is indicated at the mid-range ($$) band, though specific session fees are not published and should be confirmed directly.
Patients are typically referred into the hospital's physiotherapy department via an inpatient discharge plan, a specialist outpatient clinic referral, or, in some cases, a direct booking through the hospital's appointment line or online form. At the first consultation, the physiotherapist will conduct a clinical assessment of your presenting condition — whether musculoskeletal, neurological, cardiorespiratory, or post-surgical — and establish a rehabilitation plan covering session frequency, exercise prescription, and measurable goals. Bring any relevant imaging (X-rays, MRI reports) and a referral letter if you have one, as this shortens the assessment process. Subsidised rates are available for Singapore Citizens and PRs seen under the restructured hospital's public patient scheme, and MediSave may be used for eligible inpatient physiotherapy.
To begin, contact NTFGH Physiotherapy by phone or through the enquiry form to confirm appointment availability, clarify whether a referral letter is required for your specific condition, and ask about applicable subsidy rates before your first visit.
Services Offered
Is NTFGH Physiotherapy legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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3.5/5 from 53 Google reviewsModerate sample size — reflects a mixed patient experience.
Confirm the practitioner's licence number on the relevant board's public register before treatment.
Google Reviews ⭐ 3.5 (53 reviews)
E P Ruo Qi
★☆☆☆☆
Isit ward 10 no nurses working at all ? i called the main line since yesterday, requested to divert the call to ward 10, the main line customer service keep telling me no one answer. They gave me the direct number to call, i tried calling since yesterday night till today morning now, no one answer at all. This is damn bad really! i think this hospital need to work something out and train the staffs better
Drift King
★☆☆☆☆
At A&E and family member is not yet warded. We are not allowed to see the patient even though the patient suffers from parkinson and is unable to pick up phone, and even when the patient does pick up, the voices are not legible. Reached A&E at noon and till 630pm, there is no food provided. Patient told nurses but ignored. At the time of writing, I am awaiting patient to leak and wet the bed because no one here listens. Looking at the recent reviews , I wonder what the hospital administrator is going to do. Perhaps nothing. It is a restructured/ public hospital afterall (mind u, even if its public, this js embarrassing for sg standsrds)
Patrick Loh
★★★★★
hi hello to Krista and all nurse at NTFH Tower B , level 8 ,Ward 38 , i am the white hair uncle bed 38 stay 8-5-20265 to 10-5-2025 . Very thank you for all your care and patient. All of you very hardworking. I had a great staycation for my treatment😅 Better than staying hotel 🤩 Please follow me at TikTok Uncle_Wong1961. Thank you and God bless you all the nurses there.
Hong Leng Sim
★☆☆☆☆
If there is zero stars, I will give zero stars. My father went A&E. When my father was told to be admitted, there are no update from the doctor. The admission officer just call and told us that he will be admitted but unsure of the reasons. They even claimed that the doctor has tried to called me three times but I did not receive a single missed call from the doctor. After waiting for more than 3 hours, the doctor has finally called and explain the situation. To make it worse, my father was suppose to be discharged today and yet the doctor also did not bother to call to inform us the situation. Now, I am just here waiting for the call to update us of the situation. This situation keep repeating itself and in other hospital, the doctor will at least bother to contact us first to update us of the situation before proceeding with the next step.
Velerie Yeong
★☆☆☆☆
This review also goes out to JCH. This hospital is aloof and out of touch with the patients. Thus I don’t think they fulfil the pillars of medical ethics. While there are a handful of nurses who do a good job, felt that the organisation of the staff should be better. Doctors only come in the morning which means tht 12pm when it’s time for family visits they are gone. Ward doctors don’t really speak to you. Just fyi I’m speaking based on my experience and opinions not for others. Let’s say that you have a heart, lung and leg problem the more critical doctor will speak to you. Dad had 3 problems, only the lung doc spoke to us because his lung was more serious. Leg doctor didn’t really speak to us when we enquired about leg status except that he’s healing well. But after discharge we found some injury on the leg which was cared for and not informed to the family. We only knew when we visited polyclinic for dressing. Many problems, sometimes we asked for status from doc or at least face to face meet up with doc we were just told by the nurses that it has already been alerted to doctor. And most of the time doctor would call but we want to see X-ray or whatever tests results that was done. Very bad follow ups.
NTFGH Physiotherapy vs other providers in Singapore
Side-by-side with the next three highest-rated physiotherapy providers on KakiList, so you can see how NTFGH Physiotherapy stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| NTFGH Physiotherapy (this page) | ⭐ 3.5 | 53 | — | ✓ |
| Physio Clinic SG | ⭐ 5.0 | 1367 | — | ✓ |
| Revive Physiotherapy Singapore | ⭐ 5.0 | 1367 | — | ✓ |
| The Clinic Group Physiotherapy | ⭐ 5.0 | 1367 | — | ✓ |
Frequently Asked Questions
How much does NTFGH Physiotherapy charge per session?›
NTFGH Physiotherapy operates within Ng Teng Fong General Hospital, so fees follow the hospital's restructured public and private patient rate schedules rather than a flat private clinic rate. Singapore Citizens and PRs seen as subsidised patients typically pay considerably less per session than the published unsubsidised rate, with MediShield Life and MediSave potentially applicable for inpatient or day-rehabilitation components. Private or non-subsidised rates are higher and should be confirmed directly with the hospital's billing department. Typical outpatient physiotherapy at a restructured hospital runs S$50–120 per session for subsidised patients and S$120–250 per session at unsubsidised rates, before means-tested adjustments. Package pricing or a fixed number of sessions may be recommended as part of a rehabilitation plan. Confirm the full cost — including any consumables or equipment rental — in writing before commencing treatment. See the full physiotherapy cost guide for Singapore →
Do I need a referral or assessment first?›
For most patients at NTFGH Physiotherapy, the entry route is a referral — either from a specialist outpatient clinic within the hospital, an inpatient ward team on discharge, or a GP under the Community Health Assist Scheme (CHAS). Walk-in or self-referred bookings may be available depending on the department's capacity, but a referral letter typically secures a faster appointment and ensures the physiotherapist receives relevant clinical background before your first session. At the initial appointment, the physiotherapist will conduct a structured assessment covering your condition history, functional limitations, pain levels, and rehabilitation goals. Bring any diagnostic imaging, medical reports, and a list of current medications. If you have a complex or chronic condition — such as post-stroke rehabilitation, spinal cord injury, or chronic obstructive pulmonary disease — flag this when booking, as specialist physiotherapy streams may apply. Contraindications such as unhealed fractures, active infection, or cardiovascular instability will be screened at this stage.
Is the practitioner licensed?›
Physiotherapists practising in Singapore must be registered with the Allied Health Professions Council (AHPC) under the Allied Health Professions Act. You can verify any physiotherapist's registration on the AHPC public register at ahpc.edu.sg — search by name to confirm their registration status and that there are no disciplinary notations. As a restructured public hospital under the National University Health System (NUHS), NTFGH is subject to MOH oversight, and its clinical staff are expected to hold valid AHPC registration. NTFGH Physiotherapy does not currently hold a specific regulatory licence listing on KakiList, so confirm the credentials of the treating physiotherapist directly if you wish to verify individual registration before your appointment. For complex or post-surgical cases, also ask whether the treating physiotherapist has subspecialty training in the relevant area (for example, cardiothoracic, neurological, or paediatric physiotherapy). Confirm the practitioner's licence number on the AHPC public register before treatment.