NurtureConnect ✓ ACRA Verified
About NurtureConnect
About NurtureConnect
NurtureConnect is a maid agency operating islandwide from its Orchard Road office, offering foreign domestic worker placement for households across Singapore. It is verified by KakiList and holds a 4.9/5 rating across 176 Google reviews, which is a robust sample. No ACRA registration has been confirmed for this listing, and no MOM Employment Agency (EA) Licence appears on record — prospective clients should verify the agency's licensed status on MOM's online EA directory before proceeding.
When engaging a maid agency, the key steps are confirming the EA Licence number and EA Grading (A+ to C), understanding placement fees for a new-hire helper versus the lower cost of a transfer helper already in Singapore, and clarifying what is bundled into the package — mandatory FDW insurance, the Settling-In Programme, medical examination, and Work Permit application. The helper's monthly salary typically ranges from S$550 to S$800 depending on nationality and experience, and the monthly MOM levy is S$300 (standard) or S$60 (concessionary for households with a child under 16, an elderly member aged 67 or above, or a person with disability). Source-country options usually include Indonesia, the Philippines, Myanmar, and Sri Lanka. Confirm the replacement guarantee window and what voids it, as well as the repatriation cost should the placement break down.
Contact NurtureConnect via WhatsApp, phone, or the enquiry form to discuss helper profiles and request a copy of their EA Licence number for independent verification on the MOM portal before paying any deposit.
Services Offered
Is NurtureConnect legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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4.9/5 from 176 Google reviewsRobust sample of 176 reviews.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.9 (176 reviews)
YL Ho
★★★★★
Working with Honest Recruiter was a truly refreshing experience. They listened carefully, understood exactly what I needed, and remained sincere and transparent throughout the entire process. The helper candidates they recommended were spot‑on, making the whole journey smooth, effortless, and genuinely honest — just the way it should be. I’ve used various maid agencies over the past 20 years, and Honest Recruiter is by far the best I’ve ever worked with. After getting my own helper through them, I introduced Honest Recruiter to my in‑laws and my mom. They all had excellent experiences, too. In fact, word of mouth spread naturally — my mother‑in‑law’s church friend requested their services, and even my sister started referring others after seeing how well the helper cared for our elderly mother. Honest Recruiter didn’t just meet expectations; they earned the trust of my entire family.
Nandhini Rad
★★★★★
Eric is a very honest man - true to his company’s name. From our first interaction, he was very driven to ensure we have a helper who meets our requirements and went out of the way to ensure we get a good fit! We are thankful to have come across him! Thanks Eric!
IRENE YUEN
★★★★★
Have approached Ren Hao before CNY for a permanent part time helper once a week to ease my household cleaning. Ren Hao was very professional, after understand my specific request, he strongly recommended Ms KSK to assist on my weekly cleaning within a short period of time. Ms KSK is from Myanmar, both my mother in law & I was very impressed with KSK during our first met. She can speak simple Chinese & English so it makes the communication very easy. Not only that, she knows her job well and try her very best to clean up the place even during her first visit. KSK also very good in her memory, she can remember most of the things I shared with her and try her very best to fulfil her task. Most important she is very initiative, independent & clean in her job. If you like me, just need a permanent part time helper, Honest Recruiter Pte Ltd is a good & reliable source for the head count. Both the company and helper are professional.
Ivy Eyu
★★★★★
Testimonial for Honest Recruiter : I engaged Honest Recruiter 1.5 years ago to hire a Myanmar helper, and I have been very pleased with their service. Eric has been extremely patient, transparent with fees, and always prompt in his responses. One of the things I truly appreciate is that he personally arranged for the helper to be sent to my place, which is a great initiative as many employers have to take time to fetch their helpers themselves. Seeing how reliable and efficient Eric’s service is, my sister has also engaged Honest Recruiter twice for her helper changes. Thank you, Eric, for your professionalism and dedication. I highly recommend Honest Recruiter to anyone looking for a smooth and trustworthy hiring process!
Tess Ducray
★★★★★
I was introduced to Eric about a year ago by a friend who used his maid service when I had trouble with my previous helper. He is very professional and straightforward in giving the right advice based on the requirement given. He found my current helper for us in a short time and the process was transparent and I was well informed every step of the way. After going through some bad agencies I appreciate the professionalism Eric represented and it helped me to restore my confidence in engaging an agency again. Lately our helper had a family issue and needed back home, that would mean she will leave us and no more income for her family back in Indonesia. I asked Eric to help find a solution as my helper has been the best maid we have had so far and my kids have grown to love her as part of the family. Eric extended his help by talking to my helper's husband to figure out what's the best way to have her keep working in Singapore and in the meantime, her family is well taken care of. At the end, a solution was found and both my helper and my family are happy with the outcome. I normally don't leave reviews for maid agencies, even the worst one we had. But I am happily writing these words as I believe a good maid agency is very important because a helper is not only a worker to a family, its someone who lives with you and your family at your home every single day, you need an agency who can do their job and can be trust to help you find this person. And I believe Eric and his agency is the one up to that task. Thank you Eric!
NurtureConnect vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how NurtureConnect stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| NurtureConnect (this page) | ⭐ 4.9 | 176 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does NurtureConnect charge?›
NurtureConnect operates on a package model. Placement fees for a new-hire helper typically run S$1,500–3,500 in the Singapore market; transfer helpers (already in Singapore and seeking a new employer) generally attract a lower placement fee of S$500–1,500. On top of the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household has a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm in writing exactly what is bundled into the package — mandatory FDW insurance (~S$300–600/year), the Settling-In Programme, the pre-deployment medical examination, and Work Permit application fees vary by agency. See the full maid agency cost guide for Singapore →
Is NurtureConnect MOM-licensed?›
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on NurtureConnect's website, contracts, and invoices. No EA Licence is currently recorded in NurtureConnect's KakiList listing — this does not necessarily mean the licence is absent, but you must confirm it independently before paying any deposit. EA Grading runs from A+ to C; agencies rated A+ or A have a stronger compliance and complaint-handling track record. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency closes, and can void your FDW insurance. Verify the licence on MOM's directory before engaging. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does NurtureConnect offer?›
The standard replacement window across Singapore maid agencies is typically six months from the helper's arrival date. Confirm how many free replacements are included within that window and what circumstances void the guarantee — documented mismatch in duties or conduct is usually covered, whereas a straightforward change of preference by the employer may not be. Also clarify the early-termination process outside the guarantee window: repatriation flight costs, refund of unused MOM levy, and Work Permit cancellation paperwork are generally the employer's responsibility. Getting these terms in writing before signing the agency contract will help you avoid unexpected costs if the placement does not work out.