Okay Lah Services ✓ ACRA Verified

Okay Lah Services uses a package pricing model, though specific fee figures were not published at the time of this listing — confirm the exact amounts directly before signing anything. As a market reference: new-hire placement fees in Singapore typically run S$1,500–3,500, while transfer helper placements (helpers already in Singapore) are usually lower at S$500–1,500. On top of the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy — S$300 at the standard rate, or the concessionary S$60 if your household has a child under 16, an elderly member aged 67 or above, or a person with disability. Ask Okay Lah Services what is bundled into their package — mandatory FDW insurance (~S$300–600/year), the Settling-In Programme, medical examination, and Work Permit application are standard inclusions at reputable agencies, but some bill these separately. See the full maid agency cost guide for Singapore →

Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is publicly verifiable by name or licence number on MOM's online EA directory. The licence number should appear on the agency's website, all contracts, and invoices — if it does not, ask for it before paying any deposit. Note that Okay Lah Services' EA Licence does not appear in the regulatory data currently held by KakiList. This may be an omission in our records rather than a reflection of the agency's actual status, but you should verify the licence number directly on the MOM EA directory before proceeding. EA Grading runs from A+ to C; agencies graded A+ or A have demonstrated stronger compliance records and complaint-handling processes. Hiring through an unlicensed agent is illegal, leaves you with no recourse if a placement breaks down, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.

A standard replacement guarantee typically covers a 6-month window from the helper's arrival date, and may include one or more free replacements depending on the agency's terms. It is important to clarify what circumstances are covered — a documented skills or temperament mismatch is generally accepted, whereas a change of mind without cause may not be. Also confirm what happens outside the guarantee window or after replacements are exhausted: additional placement fees usually apply. Equally important is understanding the early-termination process — if a placement breaks down, the household is responsible for the helper's repatriation flight, Work Permit cancellation, and any unused levy refund administration. These costs can add up and are worth understanding upfront. Contact Okay Lah Services directly to get their replacement guarantee terms and early-termination policy in writing before committing.