About Orange Employment Agency
Orange Employment Agency is a domestic helper placement service based at 400 Balestier Road, operating islandwide across Singapore. KakiList has verified their operating details and contact channels. With only 7 Google reviews at 3.3 out of 5, the review sample is too small to draw reliable conclusions about service quality, and prospective clients should treat that rating as directional only. No MOM Employment Agency (EA) Licence appears in the provider's listing data, and ACRA registration has not been confirmed, which are significant gaps for a maid agency.
When engaging a maid agency, families should confirm the placement fee upfront — new-hire placements typically run S$1,500–3,500, while transfer helpers are generally cheaper at S$500–1,500. The helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability) are ongoing costs separate from the agency fee. Ask what is bundled into the placement fee — mandatory FDW insurance, Settling-In Programme, medical examination, and Work Permit application — versus what is charged additionally. Source-country options typically include Indonesia, the Philippines, Myanmar, and Sri Lanka. Confirm the replacement guarantee window and what circumstances void it.
Contact Orange Employment Agency by phone or through their enquiry form to ask about current helper profiles, placement fees, and the replacement policy before paying any deposit.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
1st time and very disappointed as before 1week new helper come , just tell me is different helper as the original have passport issue. This really surprise us and not appropriate! No trust since that time. I no choice but to accept this different helper as my old helper need to go back and no one take care my mum. Promise change helper within 9mths but now over the period ask to change even though agree but only sent one bio cv with old age and not few for me to choose. Response is not prompt n slow. 1st and my last time. Is another orange employment at Bukit Timah
Appeared to be very inexperienced in the trade. Unable to alert and advise clients timely. They act like messengers, no value add. Not proactive and no sense of urgency - just wait then do one thing at a time. Very disappointed!
Shirley is very knowledgeable and a responsible agent. Highly recommend!
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Orange Employment Agency stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Orange Employment Agency (this page) | ⭐ 3.3 | 7 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees at maid agencies in Singapore typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper already in Singapore. On top of the placement fee, you will pay the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household has a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm in writing exactly what Orange Employment Agency bundles into the placement fee — mandatory FDW insurance (approximately S$300–600 per year), the Settling-In Programme, medical examination, and Work Permit application are standard inclusions at reputable agencies, but some bill these separately. See the full Maid Agencies cost guide for Singapore →
Every legitimate maid agency must hold a MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No EA Licence is listed in Orange Employment Agency's current KakiList data, and ACRA registration has not been confirmed — both are significant gaps that prospective clients should resolve directly with the agency before paying any deposit. EA Grading runs from A+ to C; A+ and A grades signal stronger compliance and complaint-handling records. Engaging an unlicensed agent is illegal, leaves you with no recourse if a placement breaks down, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
A standard replacement guarantee at Singapore maid agencies typically covers a window of six months from the helper's arrival date, with one or two free replacements included. It is important to confirm what circumstances void the guarantee — documented mismatch or helper misconduct is usually covered, while a change of mind by the employer may not be. Also clarify the early-termination process should the placement break down outside the guarantee window. Costs including the repatriation flight, refund of unused MOM levy, and Work Permit cancellation paperwork are generally borne by the household in those situations. Ask Orange Employment Agency to provide these terms in writing before committing.
If Orange Employment Agency isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.