Orchard Employment Agency ✓ ACRA Verified
About Orchard Employment Agency
About Orchard Employment Agency
Orchard Employment Agency is a domestic helper placement service based in Telok Blangah, operating islandwide across Singapore. The listing is KakiList-verified, and the agency holds a 4.8-star rating across 67 Google reviews, which represents a moderate sample. No ACRA registration or MOM Employment Agency (EA) Licence has been confirmed in the listing data, which is a material concern for any prospective client — every legitimate maid agency in Singapore must hold a MOM EA Licence, verifiable on MOM's online EA directory.
Families considering Orchard Employment Agency should begin by asking for the agency's MOM EA Licence number and cross-checking it on MOM's public EA directory before paying any deposit. Key items to clarify include the placement fee (typically S$1,500–3,500 for a new hire, S$500–1,500 for a transfer helper), the helper's monthly salary (S$550–800 depending on nationality and experience), and the monthly MOM levy (S$300 standard, or S$60 concessionary for households with a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm what is bundled in the placement fee — mandatory FDW insurance, the Settling-In Programme, medical examination, and Work Permit application — versus what is billed separately. Source-country options (Indonesia, Philippines, Myanmar, Sri Lanka) and the replacement guarantee window should be discussed before signing.
Contact Orchard Employment Agency via WhatsApp, phone, or the enquiry form to request the EA Licence number, a full fee schedule, and the agency contract — and verify the licence on MOM's EA directory before proceeding. Listing data is incomplete — contact Orchard Employment Agency directly to confirm details.
Services Offered
Is Orchard Employment Agency legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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4.8/5 from 67 Google reviewsModerate sample size.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.8 (67 reviews)
Dan Kusuma
★★★★★
We had a very good experience engaging Orchard Employment Agency to help us secure a domestic helper. From the initial interview stage through to arrival in Singapore, the team was responsive, patient and professional. They were prompt in answering our questions, transparent about costs and procedures, and kept us updated at each key stage of the process When a minor issue arose with the transport timing, it was acknowledged immediately and passed onto and handled by the third-party operator appropriately. That level of accountability was appreciated. As first time employers, we naturally had many detailed questions about timelines, documentation, onboarding steps and practical arrangements. The team was always willing to clarify and guide us. One small enhancement that could make the experience even smoother for future clients would be a simple step by step information pack outlining the full process, key timelines, and common FAQs upfront. This would be especially helpful for new employers navigating the system for the first time. Overall, we are grateful for the support provided and would not hesitate to recommend their services.
j k
★★★★★
Lawrence and team are extremely professional and supportive. We dealt with a tricky situation and they were able to guide us through the process seamlessly. Highly recommend!
Marites Maer
★★★★★
i have been orchard employment agency for many years now.they have help and assisted all the way all these years.whether it is big a problem or small problem they are there to help.i will recommend my friends whether they are in philippines or in singapore orchard employment agency.HIGHLY RECOMMENDED THIS ORCHARD EMPLOYMENT AGENCY♥️♥️♥️
Alan Lim
★★★★★
I have been using Orchard Employment Agency for my domestic helpers for many years. They are efficient and productive with their works, and most importantly they are a reliable & trusted partner.
Mosh Asako
★★★★★
I want to thank Orchard Employment Agency team for all the time and effort taken to help me select a good employer in Singapore I will recommend Orchard Employment Agency to all my friends who want to look for employers in Singapore
Orchard Employment Agency vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Orchard Employment Agency stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Orchard Employment Agency (this page) | ⭐ 4.8 | 67 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Orchard Employment Agency charge?›
Placement fees at maid agencies in Singapore typically run S$1,500–3,500 for a new hire and S$500–1,500 for a transfer helper, though Orchard Employment Agency has not published its exact fee schedule publicly. On top of the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm in writing what is bundled within the placement fee — mandatory FDW insurance (approximately S$300–600 per year), the Settling-In Programme, medical examination, and Work Permit application fees are sometimes included and sometimes billed separately. Contact the agency directly for a full written quote before committing. See the full maid agency cost guide for Singapore →
Is Orchard Employment Agency MOM-licensed?›
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence — this is a legal requirement, not optional. The licence number should appear on the agency's website, contracts, and invoices, and can be verified on MOM's online EA directory by name or licence number. No MOM EA Licence has been confirmed in the current listing data for Orchard Employment Agency, which you should treat as a gap to resolve before paying any deposit. EA Grading runs A+ to C; A+ and A agencies have stronger compliance and complaint-handling records. Hiring through an unlicensed agent is illegal, leaves you with no recourse if a helper absconds or the agency closes, and can void your insurance. Verify the licence number on MOM's EA directory directly — do not rely solely on verbal assurance.
What replacement guarantee does Orchard Employment Agency offer?›
The standard replacement window at Singapore maid agencies is typically six months from the helper's arrival date. Confirm how many replacements are included within that window, what circumstances void the guarantee (for example, if the breakdown is attributed to the employer rather than a documented mismatch), and what a replacement costs if you need one outside the guarantee period. Also clarify the early-termination process — if a placement breaks down before the Work Permit expires, the household is responsible for the repatriation flight, unused levy refund coordination, and Work Permit cancellation paperwork. These costs can be substantial, so understanding them upfront, and getting the replacement and termination terms in writing before signing, is strongly advised. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.