Oriental Remedies Group (Novena) ✓ ACRA Verified
About Oriental Remedies Group (Novena)
About Oriental Remedies Group (Novena)
Oriental Remedies Group (Novena) is a traditional Chinese medicine (TCM) clinic serving patients across Singapore, with a centre located at 171 East Coast Road within Santa Grand Hotel East Coast. The listing is KakiList-verified, with contact confirmed across WhatsApp, phone, and an online enquiry form. The clinic holds a 4.9/5 rating across 456 Google reviews, a robust sample that provides a reliable indication of patient experience.
New patients typically begin with an initial consultation in which the practitioner takes a detailed case history, conducts tongue and pulse diagnosis, and assesses the presenting condition — whether that is musculoskeletal pain, digestive complaints, fertility support, stress and insomnia, or post-illness recovery. From there, a treatment plan is proposed that may combine acupuncture, tui na (therapeutic massage), cupping, or herbal medicine. Patients should bring any recent medical reports or hospital discharge summaries to help the practitioner understand concurrent Western treatments. Ongoing treatment is usually structured in courses of sessions, and the practitioner will advise on realistic timelines based on the presenting condition.
To make an appointment, contact Oriental Remedies Group (Novena) via WhatsApp, phone, or the online enquiry form to confirm availability, discuss your condition briefly, and book an initial consultation slot.
Services Offered
Is Oriental Remedies Group (Novena) legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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4.9/5 from 456 Google reviewsRobust sample — 456 reviews provides a reliable indication of patient experience.
Confirm the practitioner's licence number on the relevant board's public register before treatment.
Google Reviews ⭐ 4.9 (456 reviews)
Doris. SG Experience Curator
★★★★★
Good experience with helpful physician who is patient and caring. Nice clean environment and a special mat to help me relax and heal during treatment. @doris.is.me on Instagram IG TikTok TT Lemon8
Stefanie Teguh
★★★★★
I had been dealing with a persistent cough and phlegm since November, and it simply would not resolve after seeing GP multiple times. After consulting Physician Ng, I was prescribed herbal packets for over three weeks and my condition has improved so much. Highly recommended for anyone seeking relief from long term cough.
Lynn Lim
★★★★★
My mum has been receiving treatment at Oriental Remedies (East Coast) and we’ve had a very positive experience. She initially sought help for her backache, and the acupuncture and CPT treatments by Physician Ng were effective. She is now undergoing long term kidney care, which has remained stable with a careful and well-balanced approach combining both Western medicine and TCM. The staff are always welcoming and helpful, the clinic is clean and comfortable, and the location is excellent with convenient nearby parking.
Serene Low
★★★★★
Nate, my therapist for Electrolymphatic therapy is very professional and thorough. Appreciate her taking time to explain which areas of my body have inflammation and congestion and ensuring that the room is well prepped for my treatment. Together with physician Ang's TCM medicine, my ezcema has shown visible improvement. Overall good service experience here and not pushy for sales. Thank you.
Choo eng liat patrick
★★★★★
I was recommended to OR by my daughter's friend who was treated well at OR. On Nov 7 2025 physician ANG started treating me for the weakness on my legs due to poor blood circulation. Her acupuncture treatment helped greatly and just Jan 07 I was able to drive which I wasn't able for 2 months. Physician Ang has indeed restored me slowly to my normal well being. Great skill .
Oriental Remedies Group (Novena) vs other providers in Singapore
Side-by-side with the next three highest-rated tcm providers on KakiList, so you can see how Oriental Remedies Group (Novena) stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Oriental Remedies Group (Novena) (this page) | ⭐ 4.9 | 456 | — | ✓ |
| Ri An TCM Clinic | ⭐ 5.0 | 333 | — | ✓ |
| HSI Chinese Medicine | ⭐ 5.0 | 237 | — | ✓ |
| Han TCM Medical | ⭐ 5.0 | 198 | — | ✓ |
Frequently Asked Questions
How much does Oriental Remedies Group (Novena) charge per session?›
TCM consultation and treatment fees in Singapore typically run S$50–120 per session for a combined acupuncture or tui na visit, with herbal medicine prescribed and dispensed separately at S$30–80 per week's supply depending on the formula. First consultations may carry a slightly higher fee to cover the full intake assessment. Package pricing is common for conditions requiring multiple sessions — confirm the per-session rate, total package cost, and whether unused sessions are refundable if your condition resolves early. GST applies to private TCM clinic fees. Some Integrated Shield Plan (IP) riders cover TCM acupuncture and bone-setting; check your insurer before your first visit as the clinic may need to issue itemised receipts for reimbursement. See the full TCM cost guide for Singapore →
Do I need a referral or assessment first?›
No GP referral is required to book a TCM consultation. You can contact Oriental Remedies Group (Novena) directly and describe your condition briefly when scheduling, so the clinic can match you with a practitioner whose focus area is relevant — for example, sports injury, women's health, or pain management. At the first visit, expect a structured intake that includes tongue inspection, pulse reading, and a discussion of your medical history, current medications, and lifestyle. If you have a complex or chronic condition being managed by a specialist, bring your most recent medical reports — the TCM practitioner needs to understand any contraindications before starting acupuncture or prescribing herbs alongside Western drugs.
Is the practitioner licensed?›
TCM practitioners in Singapore must be registered with the Traditional Chinese Medicine Practitioners Board (TCMPB) under the Ministry of Health. Registration is compulsory to practise legally and can be verified on the TCMPB's public register at moh.gov.sg/tcmpb before your appointment. Separately, the clinic premises should hold an MOH TCM clinic licence. No regulatory licence information for Oriental Remedies Group (Novena) was provided in this listing. Confirm the consulting practitioner's full name and TCMPB registration number directly with the clinic, and cross-check it on the public register before booking. Confirm the practitioner's licence number on the relevant board's public register before treatment.