Passion Employment Agency Pte Ltd ✓ ACRA Verified

Placement fees at Singapore maid agencies typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper already in Singapore. On top of the placement fee, you will pay the helper's monthly salary (broadly S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 at the concessionary rate if your household has a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm what is bundled into the quoted fee — mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, the pre-employment medical examination, and the Work Permit application are standard inclusions at many agencies but are sometimes billed separately. Get a full written breakdown before committing. See the full maid agency cost guide for Singapore →

Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is publicly verifiable by name or licence number on the MOM online EA directory. As of this listing, no EA Licence number is recorded for Passion Employment Agency Pte Ltd, and ACRA registration has not been confirmed. This does not confirm that the agency is unlicensed, but it does mean you should verify directly with MOM before proceeding. EA Grading runs from A+ to C; agencies rated A+ or A have stronger compliance and complaint-handling records. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency folds, and can void insurance. Verify the licence number on the MOM directory before paying any deposit. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.

The standard replacement guarantee at Singapore maid agencies covers a window of approximately six months from the helper's arrival date. Within this period, a documented mismatch — such as skill gaps, health issues, or incompatibility — typically entitles you to a replacement at no or reduced cost. Replacements arising from a change of mind rather than a documented issue may fall outside the guarantee or incur an additional fee. If the placement breaks down outside the guarantee window, you bear the full cost of repatriation, the return airfare, Work Permit cancellation paperwork, and any unused MOM levy. Confirm the number of replacements included, what circumstances void the guarantee, and how the early-termination process works before signing the agency contract. Given that no EA Licence is currently on record for this listing, clarify the agency's licensing status and get all guarantee terms in writing before proceeding.