Peace Maid Agency ✓ ACRA Verified

Peace Maid Agency lists a mid-range package price, but specific fees were not published at the time of this listing. As a reference, placement fees for a new-hire helper typically run S$1,500–3,500 at agencies in Singapore; transfer helper placements (where the helper is already in Singapore) are usually cheaper at S$500–1,500. On top of the placement fee, factor in the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy — S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability. Also confirm whether mandatory FDW insurance (~S$300–600/year), the Settling-In Programme, medical examination, and Work Permit application are bundled into the package or billed separately. See the full Maid Agencies cost guide for Singapore →

Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No EA Licence has been confirmed in the data available for Peace Maid Agency — you should ask for the licence number and cross-check it on MOM's directory before paying any deposit. EA Grading runs from A+ to C; A+ and A agencies have stronger compliance and complaint-handling track records. Engaging an unlicensed agent is illegal, leaves you without recourse if a placement breaks down, and can void your FDW insurance. The 4.9/5 rating across 318 Google reviews is a positive signal, but it does not substitute for licence verification.

Replacement guarantee terms vary by agency. The standard window in Singapore is typically six months from the helper's arrival date, with one or two free replacements included. Ask Peace Maid Agency to specify exactly how many replacements are covered, what circumstances void the guarantee (for example, if the mismatch is attributed to the employer rather than a documented performance issue), and the cost of any additional replacement beyond what is included. Also clarify the early-termination process. If a placement breaks down outside the guarantee window, the household bears the cost of the repatriation flight, Work Permit cancellation paperwork, and any unused MOM levy refund. Understanding these terms before signing protects you if the placement does not work out. Get the replacement and refund clauses in writing before committing. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.