Physio Novena ✓ ACRA Verified
About Physio Novena
About Physio Novena
Physio Novena is a physiotherapy practice located at 8 Sinaran Drive, #02-02/03, Singapore 307470, within the Novena medical cluster. It holds a KakiList verification and carries a 4.9-out-of-5 rating across 423 Google reviews, a robust sample that offers a reliable signal of consistent patient satisfaction. Pricing is positioned in the mid-range band for Singapore physiotherapy.
Patients typically begin with a first consultation during which the physiotherapist takes a full history, assesses range of motion, strength, and functional limitations, and establishes a treatment plan aligned with the presenting condition — whether that is post-surgical rehabilitation, sports injury, chronic musculoskeletal pain, neurological recovery, or workplace-related strain. Subsequent sessions may combine manual therapy, therapeutic exercise, and modalities such as ultrasound or dry needling depending on the diagnosis. It is worth confirming whether sessions are covered under your insurer's panel or whether a GP or specialist referral letter is needed for medisave or insurance claims before your first visit. Cancellation policy and session frequency should be discussed at the initial assessment.
To take the next step, contact Physio Novena by phone or via the enquiry form on their listing to check appointment availability and confirm whether your condition and insurance arrangement are suitable before booking.
Services Offered
Is Physio Novena legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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4.9/5 from 423 Google reviewsRobust sample — strong and reliable signal of patient satisfaction.
Confirm the practitioner's licence number on the relevant board's public register before treatment.
Google Reviews ⭐ 4.9 (423 reviews)
Kevin Ye
★★★★★
I was recommended by my Doctor to visit Rapid Physiocare Novena to do physical therapy and improve my knee situation due to over badminton. I was warmly received by Kelvin Loh and conducted several sessions successfully under his instruction. Kelvin is such a warmhearted man who is extremely humble and professional. The whole recovery journey has been incredible calming, peaceful and enjoyable. Kelvin is tremendously kind, with a great sense of humor to guide me through those exercises. I was very impressed with his ability, and attitude and optimism towards his patients. Without any pressure, the physical therapy was done with great passion and patience. I am still under the recovery process and it will be a long journey however with Kelvin’s help, I remain optimistic and confident about my knee recovery and I would like to share my great experience in Rapid Physiocare Novena and Kelvin Loh and they have my full support and recommendation in terms of physiotherapy.
Michelle
★★★★★
Although I’ve only had two physiotherapy sessions so far, with more sessions to come, I already feel empowered from the very first session! The experience was deeply transformative, almost like an epiphany! Under Rahul’s guidance, I’ve gained valuable knowledge and new insight into breathing and core engagement, along with a renewed sense of confidence in my recovery. The sessions brought meaningful clarity around breathing, reset, healing, and focus, and I experienced a positive difference very quickly. Rahul is exceptionally kind, attentive, and professional. He truly listens to concerns and provides reassurance with great care and expertise. I was also pleasantly surprised by the TENS treatment, which has contributed positively to my healing progress. I feel genuinely blessed to be guided by Rahul and am very grateful for the support received. Highly recommended! ⭐️⭐️⭐️⭐️⭐️ Thank you, Rahul!🙏
toh kangring
★★★★★
A big thank you to Kelvin for the excellent treatment over the past few weeks. Following my ankle surgery, I was struggling with my mobility, but the exercise program you created has been incredibly effective. Understanding the reason behind each exercise really helped the process. My ankle feels much better, and I’m glad to be back to my routine. I appreciate your expertise.
Shey
★☆☆☆☆
Am not someone who write reviews unless the experience is either exceptional or extremely disappointing. Unfortunately, this falls into the latter category. I had a very disappointing experience with Sheny, the physiotherapist. I attended sessions specifically for physiotherapy and lymphatic massage to help reduce swelling following tummy wall surgery. After two sessions, I stopped treatment as it was not only ineffective but actually worsened my swelling. Lymphatic massage is meant to address the whole body; however, she chose to focus solely on my flanks for the entire one-hour session. (Not sure how that helps with my lymphatic drainage of the whole body) During the second session, instead of performing lymphatic massage, she used an ultrasound device on my flanks for the full hour. I sought physiotherapy for full body manual lymphatic drainage, yet the treatment consisted only of repeatedly rolling an ultrasound device over the same area. The ultrasound treatment made my swelling worse, forcing me to seek alternative treatment elsewhere. In my opinion, her assessment was inadequate, her treatment plan questionable, and her knowledge appeared limited. Due to her misdiagnosis and lack of proper assessment, my insurance claims were later declined. (despite me providing her medical reports showing my actual condition that I was seeking physio treatments for) Dealing with her on this aspect was draining and time consuming and hence, I have decided to forego my claims. There are many more experienced physiotherapists out there who can deliver far better care and results. This experience left me feeling that both my time and money were wasted.
Geetha Kanniah
★★★★★
Physiotherapist Claudia had been an excellent source of motivation and a pillar of rock during my ankle recovery. Claudia is patient, obliging and full of empathy. Staff Justin and Irene are equally amazing and professional yet caring and genuine. 5 thumbs up to Novena Rapid Physiocare staff!
Physio Novena vs other providers in Singapore
Side-by-side with the next three highest-rated physiotherapy providers on KakiList, so you can see how Physio Novena stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Physio Novena (this page) | ⭐ 4.9 | 423 | — | ✓ |
| Physio Clinic SG | ⭐ 5.0 | 1367 | — | ✓ |
| Revive Physiotherapy Singapore | ⭐ 5.0 | 1367 | — | ✓ |
| The Clinic Group Physiotherapy | ⭐ 5.0 | 1367 | — | ✓ |
Frequently Asked Questions
How much does Physio Novena charge per session?›
Physiotherapy consultation fees in Singapore typically range from S$80 to S$180 per session at private clinics, with initial assessments often priced higher than follow-up sessions to account for the full history-taking and movement analysis involved. Package pricing — for example, five or ten prepaid sessions — is common and usually offers a modest reduction on the per-session rate. Confirm the exact fee structure, any first-consultation surcharge, and the cancellation or no-show policy before booking. GST applies to physiotherapy sessions at private clinics. If you intend to claim under a corporate health insurance plan or integrated shield plan, check whether Physio Novena is on your insurer's panel, as out-of-panel claims are typically reimbursed at a lower rate or require pre-authorisation. A GP or specialist referral letter may also be needed for MediSave use under the Chronic Disease Management Programme for eligible conditions. See the full physiotherapy cost guide for Singapore →
Do I need a referral or assessment first?›
Most private physiotherapy clinics in Singapore, including those in the Novena medical cluster, accept self-referrals — you can book directly without a GP letter. However, a referral from a GP or orthopaedic or neurological specialist is useful if you plan to claim under MediSave, submit to a corporate insurer, or need diagnostic imaging (X-ray, MRI) interpreted alongside your treatment plan. At the first visit, expect to complete an intake form covering your medical history, current medications, surgical history, and the onset and nature of your symptoms. The physiotherapist will then conduct a physical assessment before recommending a treatment frequency and approach. Patients with complex or post-operative conditions should bring any relevant discharge summaries, imaging reports, or surgical notes to the first appointment to allow the physiotherapist to tailor the programme accurately.
Is the practitioner at Physio Novena licensed?›
Physiotherapists practising in Singapore must be registered with the Allied Health Professions Council (AHPC) under the Allied Health Professions Act. Registration is verifiable on the AHPC public register at go.gov.sg/ahpc, where you can search by name and confirm that the practitioner's registration is current and in good standing. Physio Novena's location within the Novena specialist medical belt, alongside hospitals and specialist centres, reflects the regulatory environment in which its practitioners operate. No specific licences appear in the current listing data. Before your first appointment, it is straightforward to ask the clinic to confirm the AHPC registration number of the physiotherapist you will be seeing and to verify this independently on the AHPC register. Confirm the practitioner's licence number on the relevant board's public register before treatment.