PhysioX ✓ ACRA Verified
About PhysioX
About PhysioX
PhysioX is a physiotherapy practice located at 545 Orchard Road, Far East Shopping Centre, serving clients islandwide. It has been verified by KakiList, and holds a 5/5 rating across 127 Google reviews — a robust sample that provides meaningful confidence in the rating signal. Pricing is positioned in the mid-range tier based on available data, though exact session fees should be confirmed directly with the clinic.
New clients typically begin with an initial consultation in which the physiotherapist takes a detailed history of the presenting condition or rehabilitation goal — whether that is post-surgical recovery, sports injury, chronic musculoskeletal pain, neurological rehab, or general mobility improvement. From there, a treatment plan is agreed upon, which may involve manual therapy, exercise prescription, dry needling, or modality-based treatment. Sessions can be booked as single visits or as part of a structured package, and the cancellation policy should be confirmed at the time of booking to avoid charges for missed appointments.
To enquire or book an appointment, contact PhysioX by phone or via the enquiry form on their listing. For new clients, it is advisable to bring any relevant medical reports, imaging results, or GP referral letters to the first session to allow the physiotherapist to develop an accurate treatment plan from the outset.
Services Offered
Is PhysioX legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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5/5 from 127 Google reviewsRobust sample — provides meaningful confidence in the rating signal.
Confirm the practitioner's licence number on the relevant board's public register before treatment.
Google Reviews ⭐ 5 (127 reviews)
Jana Lim
★★★★★
I've been having sciatica for a year now and was recommended by a friend to seek treatment from Gene, after explaining that I was looking for a physiotherapist who could not only help me with my condition, but also tell me what I can/cannot do at the gym with my condition. My two visits with Gene has been much more insightful into the underlying reasons and exacerbating factors for my sciatica than my previous experiences with physiotherapy for sciatica. The prescribed exercises also gave me slow, albeit steady improvements in terms of my range of motion. Gene's bubbly demeanour makes communication easy. I appreciate how he took the time to patiently listen to my concerns, and made the effort to explain how/why my symptoms came about. Thanks a lot Gene!
Costa Cominos
★★★★★
I arrived in Singapore for a family holiday suffering significant pain in my lower back from a muscle strain caused by lifting heavy bags on the previous day. The very next morning, I was able to set an immediate appointment with Gene from Physio X, which is conveniently located at Orchard MRT. Gene was professional, personable and was able to explain to me what the problem was and an effective plan to treat it. I only had to visit Gene once and the four simple exercises he asked me to practise resulted in a significant improvement within 24 hours. A huge thank you Gene for saving my holiday!
Ryanise Ong
★★★★★
I now understand why this was recommended by my orthopaedic doctor. Derek is as easy going as my doctor. No fuss and I felt better on the first session. He was kind and informative. He made sure to receive the treatment where I don’t need to come back unless I needed to. Thank you! Gwen, the receptionist, was very accommodating and kind. This is how physio clinics should be - always for healing. God bless your clinic!
Doris Tay
★★★★★
I was limping for about 3.5 months before I started to see Dr Derek. He was able to diagnose my problem immediately and taught me exercises to strengthen my weak muscles. I was amazed at my recovery. I stopped limping shortly after I started doing the exercises he taught me. I am now ok and it only took me a month to fully recover. I highly recommend him to anyone who has backaches, hip or knee pain.
Alice Lim
★★★★★
I’ve been under Derek's care for the past five months to treat my heel pain and ankle sprain, and I couldn’t be more grateful. From the very beginning, Derek demonstrated incredible patience, taking the time to understand the specifics of my injury and customizing my treatment plan. His knowledge of rehabilitation and injury management has been evident throughout the process, which made me feel confident and informed. Derek’s professionalism and dedication have made all the difference in my healing process, and I highly recommend him for anyone in need of expert care."
PhysioX vs other providers in Singapore
Side-by-side with the next three highest-rated physiotherapy providers on KakiList, so you can see how PhysioX stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| PhysioX (this page) | ⭐ 5.0 | 127 | — | ✓ |
| Physio Clinic SG | ⭐ 5.0 | 1367 | — | ✓ |
| Revive Physiotherapy Singapore | ⭐ 5.0 | 1367 | — | ✓ |
| The Clinic Group Physiotherapy | ⭐ 5.0 | 1367 | — | ✓ |
Frequently Asked Questions
How much does PhysioX charge per session?›
Physiotherapy session fees in Singapore typically range from S$80 to S$180 per session for a private clinic, depending on the complexity of the condition, duration, and treatment modalities used. An initial assessment session often carries a slightly higher fee than follow-up sessions. Some clinics offer package rates for a fixed number of sessions, which can reduce the per-session cost. Confirm whether the quoted rate includes manual therapy, exercise supervision, and any electrotherapy or heat and cold modalities, or whether these are billed as add-ons. If you intend to claim through Medisave, note that outpatient physiotherapy is not directly Medisave-claimable unless it forms part of a day-surgery or approved chronic-condition package. GST applies to private healthcare consultations. See the full physiotherapy cost guide for Singapore →
Do I need a referral or assessment first?›
Most private physiotherapy clinics in Singapore, including those in the Orchard Road area, accept self-referrals — you do not need a GP letter to book a first appointment. That said, bringing a GP or specialist referral can be helpful if you have imaging results (X-rays, MRI), surgical notes, or a diagnosis already documented, as this allows the physiotherapist to begin treatment with full context rather than spending the first session on history-taking alone. At the first visit, expect to complete an intake form covering your medical history, medications, and the nature of your complaint. The physiotherapist will conduct a physical assessment before recommending a treatment approach. If your condition involves a complex comorbidity — such as osteoporosis, post-cardiac rehabilitation, or neurological involvement — a GP referral letter may also assist with any insurer pre-authorisation requirements for private integrated shield plans.
Is the practitioner at PhysioX licensed?›
In Singapore, physiotherapists must be registered with the Allied Health Professions Council (AHPC) under the Allied Health Professions Act. Registration is verifiable on the AHPC public register at ahpc.edu.sg — search by the practitioner's full name to confirm their registration status and that it is current and not suspended. PhysioX does not currently list regulatory licences in its KakiList profile, so it is advisable to ask for the treating physiotherapist's full name and AHPC registration number before your first session and verify independently. A registered physiotherapist will also carry professional indemnity insurance, which protects you in the event of an adverse treatment outcome. Confirm the practitioner's licence number on the AHPC public register before treatment.