Pointers Human Resources Pte Ltd ✓ ACRA Verified
About Pointers Human Resources Pte Ltd
About Pointers Human Resources Pte Ltd
Pointers Human Resources Pte Ltd is a maid agency operating islandwide from its office at 190 Middle Rd, Singapore 188979. The listing has been verified by KakiList and the business is ACRA-registered. No regulatory licences are currently listed on the KakiList profile, and with only 7 Google reviews at 3.7 out of 5, the review sample is too small to draw firm conclusions — contact the agency directly to clarify its MOM Employment Agency (EA) Licence status before proceeding.
When engaging a maid agency in Singapore, the starting point is confirming the MOM EA Licence, which is verifiable on MOM's online EA directory by name or licence number. From there, households typically discuss whether they need a new-hire helper or a more affordable transfer helper, agree on source-country preferences (Indonesia, the Philippines, Myanmar, or Sri Lanka), and confirm what is bundled into the placement fee — including mandatory FDW insurance, the Settling-In Programme, medical examination, and Work Permit application. Monthly costs beyond the placement fee include the helper's salary (typically S$550–800 depending on nationality and experience) and the MOM levy (S$300 standard, or the concessionary rate of S$60 for households with a child under 16, an elderly member aged 67 or above, or a person with disability).
To take the next step, reach out to Pointers Human Resources Pte Ltd by phone or via the enquiry form on the listing, and ask them to confirm their MOM EA Licence number so you can verify it directly on the MOM portal before paying any deposit.
Services Offered
Is Pointers Human Resources Pte Ltd legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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ACRA registeredCross-checked against Singapore's official ACRA business registry.
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3.7/5 from 7 Google reviewsSmall sample — treat as directional only.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 3.7 (7 reviews)
Ke Yuan Tan
★★★★★
Very good service -They listen to all your needs seriously and shortlist the most suitable helpers for you to choose from. If you are getting a helper for the first time, feel free to approach them as they will patiently guide you through. Wide variety of helpers -They have a huge variety of helpers as compared to other agencies. They educate their helper making sure they have a heads up on the requirement and standard the employer is expecting for so that they do not have too much to worry about. Smooth and clear on the signing process -They will make sure you understand what you are signing for and patiently go through the contract with you. At any point of time, if you have any enquires you can stop them and check it out with them. Overall, I am extremely satisfied with them. I strongly recommend Pointers Human Resources to anyone out there who are looking for a helper. Thank you so much Pointers.
karen kwok
★★★★★
Have been using this agency for years. They are knowledgeable and efficient. They always try their best to bring in the helpers as fast as possible and help to manage any problems that may arise. They also help with home leave applications and airport transfers. Very grateful for all their help.
Sharon C
★★★★★
I approached Pointers based on recommendations from two friends who had positive experience. Jing Yi has always been very helpful and prompt. It was my first time engaging a helper so I had many questions, yet she was patient and took time to help me understand. It wasn't easy at that time due to the ever-changing Covid rules. In terms of selection of helpers, they had a very good variety as compared to the other agencies I approached. They also helped to brief my helper so that I have less to manage when she arrived. Everything was seamless and best of all, I got to know my current helper whom I am very pleased with! I wld definitely recommend their services! Thank you Pointers, thank you Jing Yi!
Marketing Guru
★☆☆☆☆
Beware of this company! They sell you helper, then ask helper to make incidents so you have no choice to sack helper. You loss, they gain as they can resell the helper to another employer. Dirty works.
Analyn Castro
★★★★★
highly recommend
Pointers Human Resources Pte Ltd vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Pointers Human Resources Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Pointers Human Resources Pte Ltd (this page) | ⭐ 3.7 | 7 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Pointers Human Resources Pte Ltd charge?›
Placement fees in Singapore typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper. Confirm exactly what is bundled — mandatory FDW insurance (roughly S$300–600 per year), the MOM Settling-In Programme, the pre-deployment medical examination, and Work Permit application — versus what is billed separately. Beyond the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability). Contact Pointers Human Resources Pte Ltd directly for their current fee schedule. See the full maid agency cost guide for Singapore →
Is Pointers Human Resources Pte Ltd MOM-licensed?›
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. EA Grading runs from A+ to C — A+ and A ratings indicate stronger compliance and complaint-handling records. No regulatory licences are currently listed on this KakiList profile for Pointers Human Resources Pte Ltd. Before paying any deposit, ask the agency for their EA Licence number and verify it directly on the MOM portal. Hiring through an unlicensed agent is illegal, leaves you without recourse if the helper absconds or the agency closes, and can void your FDW insurance.
What replacement guarantee does Pointers Human Resources Pte Ltd offer?›
A standard replacement window in the Singapore market is typically six months from the helper's arrival date, with one to two replacements included. Confirm what voids the guarantee — documented mismatch and early termination by the helper are usually covered, whereas a change of mind by the household may not be. Also clarify the early-termination process should the placement break down outside the guarantee window. The household is responsible for the helper's repatriation flight, any unused MOM levy refund, and the Work Permit cancellation paperwork — these costs add up and are worth understanding before signing the agency contract. Contact Pointers Human Resources Pte Ltd directly by phone or enquiry form to get the replacement terms in writing.