PrimeChoice Maid Agency Pte Ltd ✓ ACRA Verified

Placement fees at maid agencies in Singapore typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper (one already in Singapore on a valid Work Permit). Beyond the agency fee, households pay the helper's monthly salary — generally S$550–800 depending on nationality, experience, and negotiated terms — plus the monthly MOM levy of S$300, which reduces to a concessionary S$60 if the household has a child under 16, an elderly member aged 67 or above, or a person with disability. Confirm whether PrimeChoice's quoted package bundles mandatory FDW insurance (approximately S$300–600 per year), the Settling-In Programme, the pre-employment medical examination, and Work Permit application fees, or whether these are charged on top. Get the full cost breakdown in writing before committing. See the full Maid Agencies cost guide for Singapore →

Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is publicly verifiable by agency name or licence number on MOM's online EA directory. No EA Licence is recorded for PrimeChoice Maid Agency Pte Ltd in the current listing data — this does not confirm the licence is absent, but it has not been verified here. Ask PrimeChoice for its licence number and check it on the MOM directory yourself before paying anything. EA Grading runs from A+ to C; an A+ or A grading indicates stronger compliance history and complaint handling. Engaging an unlicensed agent is illegal under the Employment Agencies Act, leaves you with no recourse if the placement fails, and can void the helper's insurance. The KakiList verified status confirms operating details were checked, but licence verification remains your responsibility. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.

Standard replacement guarantees in the Singapore maid agency market typically cover a window of six months from the helper's arrival date, with one or two replacement placements included. Confirm with PrimeChoice how many replacements are included, what circumstances void the guarantee (for example, documented conduct issues versus a household change of mind), and whether replacement helpers incur additional placement fees. Also clarify the early-termination process outside the guarantee window. If a placement breaks down after the guarantee expires, the household bears repatriation flight costs, Work Permit cancellation paperwork, and any unused levy already paid. Understanding these costs upfront — before signing the agency contract — avoids surprises if the placement does not work out long term.