About Raymond Maids Employment Centre
Raymond Maids Employment Centre is a maid agency operating islandwide from its office at 20 Ah Hood Rd, Singapore 329984. It has been verified by KakiList, meaning a real person confirmed its operating details and contact channel. Its Google rating stands at 3.4 out of 5 across 32 reviews — a moderate sample, though the rating itself sits below the market average for well-regarded agencies and warrants careful consideration before engaging. No ACRA registration or MOM Employment Agency (EA) Licence has been confirmed in the data available to KakiList.
When working with any maid agency, the process typically begins with identifying whether you need a new-hire helper or a transfer helper, as placement fees and timelines differ considerably. You will also need to factor in the helper's monthly salary (S$550–800 depending on nationality and experience), the monthly MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability), plus bundled costs such as mandatory FDW insurance, the Settling-In Programme, medical examination, and Work Permit application. Confirming exactly which of these are included in the agency's quoted fee — and which are billed separately — is essential before signing anything.
To take the next step, contact Raymond Maids Employment Centre by phone or through the enquiry form, and before paying any deposit, verify the agency's MOM EA Licence number on MOM's online EA directory at mom.gov.sg.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Janet from Zhongshang mall is very patient, knowledgeable and helpful, keep up the good work.
Matthew and Janet assisted us in securing our first helper. As a new employer, they provided us with good tips and guidance on helper management. For the interview part, we are thankful Matthew/Janet sat in to ask key questions which we would otherwise not have asked. The entire process was fuss free and pleasant. Recommend their agency, especially those who are new employer!
It was our first time engaging a helper to take care an elderly at home. The team at Raymond Maids was professional and very fast with their responses. They guided us through very step of the way. As first-timers, we had so many questions but the team always explained to us clearly and patiently. They were very assuring that things were taken off. We took a couple of days before the family could decide on a helper as the candidates were all very good. We held an interview with all of them and managed to decide on a helper that mentioned she had some experience taking care of an elderly. Though we have only spent about a week with the helper, the entire family is very happy and we find ourselves blessed to have hired her. It is extremely heartwarming to see our helper take care of our elderly in ways we wouldn't have thought of. She's very attentive and extremely careful with our elderly. A huge thank you to the team at Raymond Maids for hand-holding us through this journey. My family appreciates your patience and guidance.
Thank you Matthew and Raymond Maids for all the help in arranging for a helper for our family. We haven’t had such a smooth process before. This experience won all of us over. Thank you!
Trusted maid agency who listen and hear your needs. Appreciation to Raymond's family (Doris), Matthew and his team who has been helping my family since 2015.
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Raymond Maids Employment Centre stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Raymond Maids Employment Centre (this page) | ⭐ 3.4 | 32 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees at maid agencies in Singapore typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper (one already in Singapore on a valid Work Permit). Raymond Maids Employment Centre's exact fee structure is not confirmed in KakiList's current data, so you should request a written breakdown before committing. Beyond the placement fee, account for the helper's monthly salary (S$550–800 by nationality and experience), the monthly MOM levy (S$300 standard or S$60 concessionary), mandatory FDW insurance (~S$300–600/year), the Settling-In Programme, medical exam, and Work Permit application. Confirm which of these are bundled into the agency fee and which are charged on top. See the full maid agency cost guide for Singapore →
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is verifiable by name or licence number on MOM's online EA directory at mom.gov.sg. KakiList does not currently have a confirmed EA Licence on file for Raymond Maids Employment Centre — you should check MOM's directory directly before paying any deposit or signing any contract. The EA Grading system runs from A+ to C; A+ and A agencies have stronger compliance and complaint-handling records. Hiring through an unlicensed agent is illegal, leaves you with no recourse if problems arise, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses carefully.
The standard replacement guarantee at Singapore maid agencies covers a window of roughly six months from the helper's arrival date. Within this period, a documented mismatch — such as skill gaps or a conduct issue — typically entitles the household to a replacement at reduced or no additional cost. Replacement for reasons such as a change of mind may be treated differently, and agencies vary on how many free replacements are included before additional fees apply. Raymond Maids Employment Centre's specific replacement terms are not confirmed in KakiList's current data. Ask for the guarantee window, the number of replacements included, and what circumstances void the guarantee — get this in writing before signing. Also confirm the early-termination process. If a placement breaks down outside the guarantee window, the household is generally responsible for the repatriation flight, refund of unused levy, and Work Permit cancellation paperwork — costs that can add up quickly.
If Raymond Maids Employment Centre isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.