Regent Employment Services Pte Ltd ✓ ACRA Verified
About Regent Employment Services Pte Ltd
About Regent Employment Services Pte Ltd
Regent Employment Services Pte Ltd is a domestic help agency offering maid placement services, operating islandwide from its office at 419 Choa Chu Kang Ave 4, Singapore 680419. The listing is KakiList-verified, meaning operating details and the contact channel have been confirmed. However, no ACRA registration has been cross-checked, no MOM Employment Agency (EA) Licence appears on record, and the single Google review (1/5) is too small a sample to draw any conclusion about service quality.
When approaching a maid agency, households should confirm the agency's MOM EA Licence number — verifiable on MOM's online EA directory — before paying any deposit. Key costs to clarify upfront include the placement fee for a new hire or transfer helper, the helper's monthly salary, the monthly MOM levy (S$300 standard, or S$60 concessionary for qualifying households), and what is bundled into the package versus billed separately, such as mandatory FDW insurance, the Settling-In Programme, the pre-placement medical examination, and Work Permit application fees. It is also worth asking about the source-country options available (Indonesia, Philippines, Myanmar, Sri Lanka), the replacement guarantee window, and the process and cost implications should a placement break down outside that window.
To take the next step, contact Regent Employment Services Pte Ltd by phone to request their MOM EA Licence number, confirm the full cost breakdown for your preferred helper profile, and obtain the agency contract in writing before committing to any payment. Listing data is incomplete — contact Regent Employment Services Pte Ltd directly to confirm details.
Services Offered
Is Regent Employment Services Pte Ltd legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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⭐
1/5 from 1 Google reviewSingle review — far too small a sample to be meaningful. Treat with caution.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 1 (1 reviews)
Lorena Bonglay
★☆☆☆☆
I had an extremely frustrating experience with Alex Neo's maid service. From the very beginning, communication was a major issue. I frequently tried to get in touch to discuss concerns or get updates, but getting a response was nearly impossible. This lack of communication made it very difficult to address any issues that arose. Furthermore, the maid provided was dishonest, which led to significant trust issues. This dishonesty made an already challenging situation even worse, as I couldn't rely on the helper for accurate information or dependable service. Adding to the frustration, Alex Neo himself was rude and unprofessional. His dismissive attitude and unwillingness to address my concerns left me feeling helpless. Despite repeatedly bringing these issues to his attention, nothing was done to resolve them. Overall, the experience was highly disappointing. The combination of poor communication, dishonesty, and unprofessional behavior made it a regrettable choice. I would not recommend Alex Neo's maid service to anyone seeking reliable and professional help.
Regent Employment Services Pte Ltd vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Regent Employment Services Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Regent Employment Services Pte Ltd (this page) | ⭐ 1.0 | 1 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Regent Employment Services Pte Ltd charge?›
Placement fees at maid agencies in Singapore typically run S$1,500–3,500 for a new hire and S$500–1,500 for a transfer helper, though actual fees vary by agency and helper profile. On top of the placement fee, households pay the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm in writing what is bundled into the package — mandatory FDW insurance (typically S$300–600 per year), the Settling-In Programme, the pre-placement medical examination, and Work Permit application — versus what is charged separately. Regent Employment Services Pte Ltd has not published a detailed price list on this listing, so ask for a full written cost breakdown before signing anything. See the full maid agency cost guide for Singapore →
Is Regent Employment Services Pte Ltd MOM-licensed?›
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, all contracts, and invoices. No MOM EA Licence is recorded for Regent Employment Services Pte Ltd on this listing, and no ACRA registration has been confirmed, which are significant gaps. The EA Grading system (A+ to C) reflects an agency's compliance track record and complaint-handling standards — A+ and A agencies carry stronger accountability. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency closes, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses carefully.
What replacement guarantee does Regent Employment Services Pte Ltd offer?›
A standard replacement guarantee typically covers a window of six months from the helper's arrival, with a defined number of replacements included at no additional charge for documented mismatches. It is important to clarify what conditions void the guarantee — genuine compatibility issues and documented conduct problems are usually covered, whereas changes in the household's requirements may not be. Also confirm the early-termination process: if a placement breaks down outside the guarantee window, the household is generally responsible for the helper's repatriation flight, cancellation of the Work Permit, and any refund of unused MOM levy. These costs can add up to several hundred dollars and should be understood before signing. As no guarantee terms are published for Regent Employment Services Pte Ltd on this listing, ask for these details in writing during your initial enquiry.