About Resolute Employment Agency
Resolute Employment Agency is a domestic helper placement service operating islandwide from its office at 20 Collyer Quay, Singapore 049319. KakiList has verified the operating details and contact channels; however, no ACRA registration has been confirmed, no MOM Employment Agency (EA) Licence appears on record, and no Google reviews are currently available, which limits the confidence of this listing.
When engaging a maid agency in Singapore, the standard process begins with confirming the agency's MOM EA Licence number — verifiable on MOM's online EA directory — before paying any deposit. From there, you would discuss whether you need a new-hire helper or a transfer helper (a cost-effective option where the helper is already in Singapore), source-country preferences (Indonesia, Philippines, Myanmar, and Sri Lanka are common), and monthly salary expectations (typically S$550–800 depending on nationality and experience). The agency should bundle mandatory items such as FDW insurance, the Settling-In Programme, medical examination, and Work Permit application into the placement fee quote, and clarify what is billed separately. You should also confirm the MOM levy applicable to your household — S$300 per month standard, or the concessionary rate of S$60 if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability — as well as the agency's replacement guarantee window and the repatriation process should the placement break down early.
To begin, contact Resolute Employment Agency by phone or through the enquiry form on their listing to request a full placement fee breakdown and to verify their MOM EA Licence number before proceeding.
Listing data is incomplete — contact Resolute Employment Agency directly to confirm details.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Resolute Employment Agency stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Resolute Employment Agency (this page) | — | — | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees for a new-hire helper typically run S$1,500–3,500 through Singapore agencies; a transfer helper — already in Singapore on a current Work Permit — usually costs less, in the S$500–1,500 range. Resolute Employment Agency has not published specific fees, so you will need to request a written quote directly. Beyond the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience), the monthly MOM levy (S$300 standard, or S$60 concessionary for qualifying households), and mandatory FDW insurance (approximately S$300–600 per year). Confirm whether the Settling-In Programme, Work Permit application, and the pre-deployment medical exam are bundled or billed on top. See the full Maid Agencies cost guide for Singapore →
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. No EA Licence has been recorded for Resolute Employment Agency in the data available to KakiList at this time. You should verify their licence status on the MOM directory before paying any deposit or signing any contract. The EA Grading system (A+ to C) also reflects an agency's compliance history and complaint-handling record; A+ and A agencies carry the strongest track record. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the placement fails or the agency ceases to operate, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
A standard replacement guarantee from a Singapore maid agency typically covers a 6-month window from the helper's arrival date, with at least one free replacement included. The terms should specify what triggers the guarantee — a documented mismatch in duties or conduct — versus situations that do not qualify, such as a change of mind after placement. Beyond the guarantee window, additional replacements usually incur a fee. You should also clarify the early-termination process: if the placement breaks down before the Work Permit expires, the household is responsible for the helper's repatriation flight and Work Permit cancellation paperwork, and any prepaid levy may only be partially refunded by MOM. Resolute Employment Agency has not published its replacement policy publicly, so request this information in writing before committing to a placement.
If Resolute Employment Agency isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.