About Salvation Army Counselling Services
Salvation Army Counselling Services is a counselling provider operating islandwide from its centre at 51 Cuppage Road, Singapore. It is KakiList-verified and carries a 4.9-star rating across 1,018 Google reviews, a robust sample that reflects consistent client feedback. Pricing is indicated at a moderate tier; specific session rates should be confirmed directly with the centre, as fees may vary by service type or financial assistance eligibility.
Prospective clients typically begin with an initial enquiry via phone or the online contact form to describe their presenting concern — whether that is anxiety, depression, grief, relationship difficulties, trauma, or family conflict. The first appointment usually involves an intake consultation to assess the nature and urgency of the concern, agree on therapeutic goals, and determine whether individual, couple, or family counselling is most appropriate. Clients should ask about the qualifications of the assigned counsellor, the therapeutic modality used (for example, CBT, solution-focused, or person-centred approaches), session frequency, and whether a subsidised or means-tested fee tier applies given the Salvation Army's social service mandate. Cancellation and rescheduling policies should be confirmed at booking.
To get started, contact Salvation Army Counselling Services by phone or through their enquiry form to request an initial appointment and to clarify fees, session format, and counsellor availability.
Confirm the practitioner's licence number on the relevant board's public register before treatment.
I was fortunate to have the opportunity to listen to Dr John’s motivational talk at one of our company events on 16-Jan, where he was invited to give us an energy boost after lunch. Usually, I feel sleepy after lunch, but Dr John was truly special. His voice was soothing, yet he kept me fully awake and engaged throughout the session. I especially loved how he shared messages like “Life is short” and “Be yourself,” encouraging us to reflect in a meaningful way. Even though the event ended last week, his words have stayed with me. A week later, I still remember what he taught us, and I hope to attend more talks like this in the future.
Big shoutout to Kenny Chen, who had greatly guided me through the journey of bettering myself, working on my flaws and getting through a difficult time of mine in the past 6 months. He had displayed professionalism and gave exceptionally good advices, as well as constructive perspective of thoughts with the best of his experience. Seeing him at every sessions brings a smile to me, and way left with a positive attitude. Again, I highly recommend seeing Kenny and do give him a support, such a humble person!
I never leave negative reviews but this was extremely disappointing experience. We booked a marriage counseling session after careful research and paid a high consultation fee for a senior counselor because we genuinely wanted some professional assistance to save our marriage. We even took annual leave to attend. We stayed far away, so we took a taxi and arrived 20 minutes early, waited 35 minutes past the scheduled time, and the counselor never showed up. The front desk couldn’t even reach her. For a service supporting couples in vulnerable situations, this level of unreliability is unacceptable.
It was a very good talk. If everyone make an effort to do something to make the environment better, it would be a more awesome place. The burden usually is only on those who r already empathizing..not those who has zero.
Having the privileged to attend a small talk by Dr John. His sharing and valuable output was interesting. Definitely worth attending giving a very positive, motivating, encouraging and inspiring session to help myself grow and be positive always 😊 thank you Dr John!
Side-by-side with the next three highest-rated counselling providers on KakiList, so you can see how Salvation Army Counselling Services stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Salvation Army Counselling Services (this page) | ⭐ 4.9 | 1018 | — | ✓ |
| Mind Mojo Hypnotherapy | ⭐ 5.0 | 117 | — | ✓ |
| MindEase | ⭐ 5.0 | 117 | — | ✓ |
| Bloom Child Psychology | ⭐ 5.0 | 91 | — | ✓ |
Salvation Army Counselling Services uses a moderate pricing tier, but specific per-session rates are not publicly listed and should be confirmed directly with the centre. As a Salvation Army social service, subsidised or means-tested fee arrangements may be available for clients who qualify, which can significantly reduce the out-of-pocket cost. Typical counselling session fees in Singapore range from S$80–200 per session at private providers, though Salvation Army rates are generally more accessible. Ask at enquiry whether a sliding-scale fee, referral-based concession, or financial assistance scheme applies to your situation. There is no GST complication for most social service counselling fees — confirm at booking. See the full counselling cost guide for Singapore →
A formal referral is not always required to approach Salvation Army Counselling Services directly, but many clients arrive via referrals from GPs, hospitals, schools, or social service agencies. Having a referral letter can be helpful if you intend to claim against a corporate Employee Assistance Programme or seek reimbursement from an insurer. The first visit typically involves an intake assessment where the counsellor gathers background on your presenting concern, mental health history, and goals. It is useful to bring any relevant medical letters or prior assessment reports. Clients with complex or acute psychiatric conditions — such as active psychosis or acute suicidality — may be directed to a restructured hospital or polyclinic first for clinical management before counselling begins.
Counselling in Singapore is currently not statutorily regulated in the same way as physiotherapy or TCM, meaning there is no single mandatory government licence for counsellors. However, reputable practitioners hold membership with the Singapore Association for Counselling (SAC) or are registered with the Singapore Register of Counsellors, and may hold internationally recognised credentials such as those from the British Association for Counselling and Psychotherapy (BACP) or American Counseling Association (ACA). For psychologists practising within the service, registration with the Singapore Psychological Society (SPS) or listing on the Singapore Register of Psychologists is the relevant trust signal. Before your first session, ask for the name and professional credentials of the counsellor assigned to you and verify their membership on the relevant professional body's public register.
If Salvation Army Counselling Services isn't the right fit, these are other counselling providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.