About Shen-ee Maid Agency
Shen-ee Maid Agency is a domestic helper placement service based at 1 Park Road, Singapore, covering islandwide enquiries. It is KakiList-verified, meaning a real person has confirmed its operating details and contact channel. The agency holds a 4.4/5 rating across 25 Google reviews — a moderate sample that provides reasonable directional confidence. No ACRA registration or MOM Employment Agency (EA) Licence has been recorded in the listing data, which is a notable gap given that every legitimate maid agency in Singapore is required to hold an MOM EA Licence.
When engaging a maid agency, families should confirm the MOM EA Licence number first — it is verifiable on MOM's online EA directory by agency name. Once confirmed, you can discuss source-country preferences (Indonesia, Philippines, Myanmar, Sri Lanka), whether you need a new-hire placement or a more affordable transfer helper, and the helper's monthly salary (typically S$550–800 depending on nationality and experience). Factor in the monthly MOM levy — S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability. A reputable agency will bundle the mandatory FDW insurance, Settling-In Programme, medical examination, and Work Permit application into its package and clearly itemise anything billed separately.
Contact Shen-ee Maid Agency via WhatsApp or phone to request a full breakdown of placement fees, monthly salary ranges, levy eligibility, and the replacement guarantee window before signing any contract. Listing data is incomplete — contact Shen-ee Maid Agency directly to confirm details.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
I’m very happy with the service from this maid agency. The staff - Marites & Mr.wee. They are very patient, professional, and always ready to help with my questions and requests. They guided me through every step of the process and made everything smooth and stress-free. I truly appreciate their efficiency and kindness. Highly recommended for anyone looking for a reliable and supportive agency! FYI - I have been with them since year 2012 till now .Always my No.1 for maids agency in Singapore .
This agency is excellent and very reliable. Communication was smooth and efficient. The agency fee is reasonable and fair. The maid they introduced is a perfect match for our family’s needs. We are truly grateful.
We have been engaging this maid agency for the past 19 years, and Linda has never failed to ensure we find the most suitable helper each time. She is professional, approachable, and always attentive to our needs. The service has been consistently reliable and accommodating, making every experience smooth and positive. We are truly grateful for their dedication over the years and would highly recommend this agency to anyone looking for quality service!
Engaged this maid agency to help care for my sick mother. Linda was very helpful in finding us a suitable helper. The helper assigned has been attentive, patient, and can cook well. With her support, we are able to focus on our work when we are out. Overall, a positive experience and we appreciate the good service.
Very grateful to Shen Ee for the incredible care and attention they've provided to my bedridden mum. The maids assigned to us have been nothing short of amazing. Not only skilled in caregiving but also compassionate, patient, and able to attend to my mum's need. As my mum requires high constant demanding care, Shen Ee truly understood and matched us with maid who not only quite professional but also most important kind-hearted, that makes my mum feel well-care and support, that has given our family, peace of mind.
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Shen-ee Maid Agency stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Shen-ee Maid Agency (this page) | ⭐ 4.4 | 25 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees at maid agencies in Singapore typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper (one already in Singapore on an existing Work Permit). On top of the placement fee, budget for the helper's monthly salary — usually S$550–800 depending on nationality and experience — plus the monthly MOM levy of S$300 (standard) or S$60 (concessionary rate for households with a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm exactly what is bundled into the package: mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, the pre-employment medical examination, and Work Permit application fees. Anything not bundled will appear as a separate charge. Contact Shen-ee Maid Agency directly for its current fee schedule. See the full maid agency cost guide for Singapore →
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence — verifiable at no cost on MOM's online EA directory by searching the agency's name or licence number. The licence number should appear on the agency's website, contracts, and invoices. EA Grading runs from A+ to C; A+ and A grades indicate stronger compliance and complaint-handling records. The current listing for Shen-ee Maid Agency does not include a recorded MOM EA Licence. Before paying any deposit or signing a contract, search for the agency on MOM's EA directory to confirm its licensed status. Hiring through an unlicensed agent is illegal, offers no regulatory recourse if problems arise, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
A standard replacement guarantee typically covers a 6-month window from the helper's arrival date and includes one or more free replacements for documented mismatches — such as skills gaps or compatibility issues — though guarantees vary by agency. Clarify upfront how many replacements are included, what documentation is needed to invoke the guarantee, and what voids it (for example, early termination initiated by the household rather than a genuine mismatch). Also confirm the early-termination process: if a placement breaks down outside the guarantee window, the household bears the cost of the repatriation flight, Work Permit cancellation, and any unused portion of MOM levy already paid. Getting the replacement policy, refund terms, and early-termination clauses in writing before signing protects you if the placement does not work out.
If Shen-ee Maid Agency isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.