Sinar Mas Employment Agency ✓ ACRA Verified
About Sinar Mas Employment Agency
About Sinar Mas Employment Agency
Sinar Mas Employment Agency is a domestic helper placement service based at 400 Balestier Road, operating islandwide across Singapore. It holds a KakiList verification and carries a Google rating of 4.6 from 37 reviews, which is a moderate sample. No MOM Employment Agency (EA) Licence or ACRA registration has been confirmed in the listing data, which prospective clients should verify independently before engaging.
When approaching a maid agency in Singapore, the process begins with deciding between a new-hire helper and a transfer helper — the latter is typically available sooner and carries a lower placement fee. Source-country options commonly include Indonesia, the Philippines, Myanmar, and Sri Lanka, each with different salary expectations in the S$550–800 per month range and varying skill profiles. Beyond the placement fee and monthly salary, households should budget for the monthly MOM levy (S$300 standard, or S$60 concessionary if the household includes a child under 16, an elderly member aged 67 or above, or a person with disability), mandatory FDW insurance, and the Settling-In Programme. The helper is employed on a 2-year Work Permit, and most agencies offer a replacement guarantee window — typically six months from arrival — so it is worth confirming the exact terms in writing.
Contact Sinar Mas Employment Agency via WhatsApp, phone, or the enquiry form to confirm current helper profiles, placement fee structure, and the replacement guarantee before paying any deposit.
Services Offered
Is Sinar Mas Employment Agency legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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⭐
4.6/5 from 37 Google reviewsModerate sample size.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.6 (37 reviews)
Jeanette Sim
★★★★★
I engaged the cleaning services of Sina mas a few occasions, to deep clean my home after renovation and, to deep clean the rental house to end lease. The cleaners did a thorough and excellent job. I’m happy to move in to a clean home and landlord is happy with the clean house. Good job , thank you Sindy . I also needed help with ironing . Sindy sent a young lady and again she did a great job. I highly recommend Sina Mas services should you need help with domestic chores for your home. Lastly like to add that the ladies are trained, polite and friendly. Thank you Sindy 🥰 . Jeanette Sim
Azrael Tan
★★★★★
A better agency I would never find. We were on a search for domestic helpers, when we chanced upon Sinar Mas Employment Agency online. After carefully vetting the shortlisted agency candidates, we decided to engage Sinar Mas to aid us in our quest for a helper. From the onset, the staff have been most accommodating and helpful. Browsing through their database of helpers was easy, with filters to help us narrow down the potential candidates. Interviews were conducted easily through their arrangements, and fees were presented upfront in full transparency. As our current helper was planning to return home, they planned and executed the entire transition seamlessly. From initiation, to training, till handover. We were never left without help. The helper whom we employed, is polite, respectful, willing to learn, and most importantly, attentive to the needs of the elderly. As her primary role was the care of my aged father-in-law, I could not ask for a better helper! She has only been with us for a few months, but she has stood by us through some difficult times. She has cared for the elderly like they were her own parents. I am truly impressed and grateful for service. Coming from the few agencies that we have engaged before, I would highly recommend the services of Sinar Mas Employment Agency. Their attention to detail, and care taken to ensure that we employers find the right helper is top-notch. They practically held our hand every step of the way even though they knew we were not new to the process. If I were to ever need the services of an employment agency again, I would look no further than Sinar Mas. Kudos to the team! 5* rating!
Salutdiningenquiry
★★★★★
Great service! The part-time helper was punctual, polite and did a great job. The whole process was smooth and easy. We are their regulars as we always book from Ms. Sindy. Thank you and highly recommended!
Maslina M Yacob
★★★★★
I had a truly wonderful experience with Sinar Mas Employment Agency. The entire team was warm, professional, and genuinely caring throughout the process. Their attention to detail and unwavering commitment to helping clients sets them apart. My mother’s case was particularly complex and required extra care, advice, and support. I was especially touched by how thoughtful and sincere the team was they made me feel supported and reassured every step of the way. Their patience and empathy did not go unnoticed. Thank you to the amazing team at Sinar Mas for your dedication and for going above and beyond. I highly recommend Sinar Mas to anyone looking for a reliable, professional, and compassionate agency.
Jenny Kwek
★★★★★
Super happy with this cleaning service! The cleaners are always on time, friendly, and easy to deal with. They work fast but don't miss a thing—my place always looks great when they're done. If you need help keeping your place clean-regularly or just now and then-I totally recommend Sinar Mas Employment Agency. They're reliable, easy to work with, and make everything stress-free. Totally worth it!
Sinar Mas Employment Agency vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Sinar Mas Employment Agency stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Sinar Mas Employment Agency (this page) | ⭐ 4.6 | 37 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Sinar Mas Employment Agency charge?›
Placement fees vary depending on whether you are hiring a new helper or a transfer helper. New-hire placements typically cost S$1,500–3,500; transfer placements typically cost S$500–1,500, reflecting the shorter process and reduced sourcing work. Confirm what is bundled into the fee — items such as the Settling-In Programme, medical examination, Work Permit application, and mandatory FDW insurance (~S$300–600 per year) are sometimes included and sometimes billed separately. Beyond the agency fee, ongoing monthly costs include the helper's salary (S$550–800 depending on nationality and experience) and the MOM levy (S$300 standard, or S$60 concessionary for eligible households). Contact Sinar Mas Employment Agency directly for their current fee schedule, as pricing varies by source country and helper profile. See the full maid agency cost guide for Singapore →
Is Sinar Mas Employment Agency MOM-licensed?›
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is verifiable by name or licence number on MOM's online EA directory. The licence number should appear on the agency's website, contracts, and invoices. No EA Licence has been confirmed in the current listing data for Sinar Mas Employment Agency — prospective clients should ask the agency for their licence number and cross-check it on the MOM EA directory before paying any deposit. EA Grading runs from A+ to C; agencies rated A+ or A have stronger compliance records and complaint-handling histories. Engaging an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency closes, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does Sinar Mas Employment Agency offer?›
A standard replacement guarantee covers a window of around six months from the helper's arrival date, within which the agency will find a replacement if the placement breaks down — for instance due to a documented skills mismatch or conduct issue rather than buyer's remorse. Confirm how many replacements are included, what circumstances void the guarantee, and whether a top-up fee applies for additional replacements beyond the first. Also clarify the early-termination process outside the guarantee window: repatriation flight costs, Work Permit cancellation paperwork, and any refund of unused MOM levy are the household's responsibility once the guarantee period has lapsed. Getting these terms in writing before signing is the best way to protect yourself if the placement does not work out. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.