About Sing Island Employment Agency Pte Ltd
Sing Island Employment Agency Pte Ltd is a domestic help agency based at 101 Upper Cross St, #03-15, Singapore 058357, offering maid placement services islandwide. KakiList has verified the operating details and contact channel. The agency holds an ACRA registration, though no MOM Employment Agency (EA) Licence is currently listed on this profile — prospective clients should verify the licence status directly on MOM's online EA directory before engaging. With only 5 Google reviews at a rating of 3.4/5, the review sample is too small to draw reliable conclusions about service quality.
When enquiring about a helper placement, confirm upfront whether you are looking for a new-hire helper or a transfer helper already in Singapore, as placement fees and availability differ significantly between the two. Discuss source-country options (Indonesia, Philippines, Myanmar, Sri Lanka) and the helper's relevant experience. Factor in the monthly MOM levy — S$300 standard, or S$60 concessionary if your household has a child under 16, an elderly member aged 67 or above, or a person with disability — alongside the helper's monthly salary and the cost of mandatory FDW insurance, the Settling-In Programme, medical examination, and Work Permit application. Ask about the replacement guarantee window and the number of replacements included, and clarify early-termination responsibilities covering repatriation, levy refund, and Work Permit cancellation.
Call Sing Island Employment Agency Pte Ltd directly to confirm their current MOM EA Licence status, available helper profiles, and the full cost breakdown before proceeding.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Terrible experience with this maid agency. Once payment was made and the helper came, they completely washed their hands off all responsibility. No assistance was given when a replacement was needed, no follow-ups, and responses to messages were painfully slow — if they bothered to reply at all. The attitude was clear: “Quickly bring the helper home, and the rest is your problem.” There was zero accountability, no professionalism, and absolutely no customer care. If you’re looking for an agency that supports you beyond just taking your money, this is NOT the one.
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Sing Island Employment Agency Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Sing Island Employment Agency Pte Ltd (this page) | ⭐ 3.4 | 5 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees for a new-hire helper typically run S$1,500–3,500 through licensed agencies in Singapore; transfer helpers (already in Singapore on a current Work Permit) generally cost less, in the S$500–1,500 range. Contact Sing Island Employment Agency Pte Ltd directly to confirm their specific fee schedule. Beyond the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience), the monthly MOM levy (S$300 standard, or S$60 concessionary for eligible households), and mandatory FDW insurance (approximately S$300–600 per year). Clarify whether the Settling-In Programme, medical exam, and Work Permit application are bundled into the quoted fee or billed separately. See the full maid agency cost guide for Singapore →
No MOM Employment Agency (EA) Licence is currently listed on this KakiList profile. Every legitimate maid agency in Singapore is required to hold an EA Licence, which is verifiable by name or licence number on MOM's online EA directory at mom.gov.sg. The licence number should appear on the agency's website, contracts, and invoices. Engaging an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency folds, and can void your FDW insurance. EA Grading (A+ to C) is also published on the MOM directory — A+ and A ratings signal stronger compliance and complaint handling. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
A standard replacement guarantee in the Singapore market typically covers a window of six months from the helper's arrival date, with one or more replacement placements included if the match proves unsuitable. Confirm directly with Sing Island Employment Agency Pte Ltd what their specific window is, how many replacements are included, and what circumstances void the guarantee — such as the employer changing the agreed job scope. Also clarify the early-termination process if the placement breaks down outside the guarantee window. The household is responsible for the helper's repatriation flight, refund of unused MOM levy, and Work Permit cancellation paperwork — these costs can add up and should be understood before signing any agreement. Get the replacement, refund, and early-termination terms in writing before paying.
If Sing Island Employment Agency Pte Ltd isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.