About Singapore Maid Hub Pte Ltd
Singapore Maid Hub Pte Ltd is a maid agency operating islandwide from its Hougang branch, listed on KakiList with verified contact details and an ACRA-registered business. It holds a 4.6/5 rating across 154 Google reviews, a robust sample that provides meaningful confidence in service quality. Pricing is presented at the mid-range ($$) on a package basis, though specific placement fees are not published and should be confirmed directly.
When engaging Singapore Maid Hub Pte Ltd, households typically start by clarifying whether they need a new-hire helper or a transfer helper — the placement fee and timeline differ considerably between the two. Key cost elements to confirm in writing include the placement fee, the helper's monthly salary (which varies by source country and experience), the monthly MOM levy (S$300 standard, or S$60 concessionary for households with a child under 16, an elderly member aged 67 or above, or a person with disability), mandatory FDW insurance, and the Settling-In Programme. Source-country options commonly include Indonesia, the Philippines, Myanmar, and Sri Lanka, each with different salary norms and skill profiles. Before committing, ask specifically about the replacement guarantee window, what voids it, and who bears the repatriation cost should a placement break down outside that window.
To get started, reach out to Singapore Maid Hub Pte Ltd via WhatsApp, phone, or the enquiry form, describe your household's requirements, and request a full written cost breakdown before paying any deposit. Note that no MOM Employment Agency (EA) Licence appears in the listing data — verify the agency's EA Licence number on MOM's online EA directory before proceeding.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Shirley provided wonderful service from start to finish. She is very friendly, patient, and took the time to explain everything clearly in detail. She really understood our needs and helped us choose the most suitable maid. We truly appreciate her professionalism and care.
Felicia helped us to shortlist helpers that fit our requirement and we were able to hire the one we selected within a couple of weeks. The helper was good and needed little training. She could also understand English and did all the chores we needed.
We’re appreciate the professionalism and dedication of Felicia Yow from Maid Hub.Their team has match us with reliable, well-trained helper who suit our household’s needs. Their service is prompt, transparent, and caring — it’s clear they genuinely value both employers and domestic workers. We highly recommend them to anyone looking for trustworthy support.
This is my 2nd time getting a helper from Felicia. My first helper was good and with us for 6 years. Getting another helper this time. Felicia replied to my message very promptly. And she has a lot of knowledge in this areas. Thank u
Great experience at Maid Hub. Felicia have been very helpful and understanding of my family needs and did great job in matching the right helper for me. Repeat employment with them since my first maid employment.
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Singapore Maid Hub Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Singapore Maid Hub Pte Ltd (this page) | ⭐ 4.6 | 154 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees at maid agencies typically range from S$1,500 to S$3,500 for a new-hire helper and S$500 to S$1,500 for a transfer helper already in Singapore. On top of the placement fee, households pay the helper's monthly salary (generally S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67+, or a person with disability). Confirm what is bundled into the package — mandatory FDW insurance (~S$300–600/year), the Settling-In Programme, medical examination, and Work Permit application — versus what is billed separately. Singapore Maid Hub Pte Ltd prices at a mid-range ($$) tier but does not publish specific fees online, so request a written cost breakdown before paying anything. See the full maid agency cost guide for Singapore →
Every legitimate maid agency must hold an MOM Employment Agency (EA) Licence, which is verifiable by name or licence number on MOM's online EA directory. The licence number should appear on the agency's website, contracts, and invoices. EA Grading runs from A+ to C; A+ and A agencies have stronger compliance track records and complaint-handling processes. No EA Licence is listed in Singapore Maid Hub Pte Ltd's current KakiList profile. Before paying any deposit, search the agency's name on MOM's EA directory to confirm the licence is active and check its grading. Hiring through an unlicensed agent is illegal, provides no recourse if the helper absconds or the agency closes, and can void your FDW insurance.
A standard replacement guarantee typically covers a window of six months from the helper's arrival date, with one or two replacements included. It is important to understand what voids the guarantee — documented mismatch or helper performance issues are usually covered, but changes of mind or household circumstances may not be. Also clarify the early-termination process: if a placement breaks down outside the guarantee window, the household is generally responsible for the repatriation flight, Work Permit cancellation paperwork, and any refund of unused MOM levy. Ask Singapore Maid Hub Pte Ltd to set out the replacement terms, any additional replacement cost, and the full early-termination obligations in writing before you sign.
If Singapore Maid Hub Pte Ltd isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.