About ST Employment Maid Agency Pte Ltd
ST Employment Maid Agency Pte Ltd is a maid agency operating islandwide from its Geylang Road office, offering placement services for foreign domestic workers. The listing is KakiList-verified and ACRA-registered. It holds a 5/5 rating across 55 Google reviews, a moderate and encouraging sample size. No regulatory licence details are currently on file with KakiList, so prospective clients should verify the MOM Employment Agency (EA) Licence directly on MOM's online EA directory before proceeding.
Engaging a maid agency typically begins with clarifying your household's needs — full-time live-in help, experience with young children or elderly care, preferred source country (Indonesia, Philippines, Myanmar, or Sri Lanka), and budget for both the placement fee and the helper's monthly salary. From there, the agency presents biodata profiles, arranges interviews, and handles the MOM Work Permit application, Settling-In Programme, mandatory medical examination, and FDW insurance. Transfer helpers are generally available faster and at a lower placement fee than new hires. Confirm whether MOM levy (S$300 standard, or S$60 concessionary for eligible households), insurance, and the Settling-In Programme are bundled or billed separately. Ask about the replacement guarantee window and what voids it.
To get started, reach ST Employment Maid Agency Pte Ltd via WhatsApp, phone, or the enquiry form to discuss your household profile and request available biodata. Verify their EA Licence number on MOM's online EA directory before signing any contract or paying a deposit.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
I would like to express my gratitude for the outstanding service I received. Your professionalism made a real difference. I especially would like to thank Miss Ning for her attention to details and made everything smooth for me to hire my current helper. I recommend highly ST Employment to anyone looking for a maid. 5 ⭐ Service 5 ⭐ Attitude 5 ⭐ Quality
This Agency is very helpful and fast in response. Explain to us all necessary detail very clearly and guide us through the process. Great services 👍. Will recommend to anyone who need in future. Thanks.
Ning is so sweet, and helped us find a replacement helper very quickly. We had a hassle-free and smooth process interviewing and confirming our helper, who is wonderful. Thanks so much, Ning - really appreciate your work.
Sonia , Ning and their team have been trusted partners for us for over 2 years. Right from helping us find the perfect aid for our house to getting a short term replacement midway to doing all paperwork, the experience has been smooth and perfect ! We thank the team as a family for the support extended !
Appreciate the work partnership between Ms Sonia and Ms Ning! They recommended suitable helper after understanding my household needs based on their years of experience in the industry, and arranged interviews with the helper promptly upon requests. I do not have to filter through endless profiles. They are very approachable and the whole hiring process went smoothly, where I also hired them to send my ex-helper back home. I’ll recommend them to my friends and family. Thank you!
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how ST Employment Maid Agency Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| ST Employment Maid Agency Pte Ltd (this page) | ⭐ 5.0 | 55 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees for a new hire typically run S$1,500–3,500, while a transfer helper (already in Singapore on a valid Work Permit) usually costs S$500–1,500 — confirm the exact figure with ST Employment Maid Agency Pte Ltd directly. On top of the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household has a child under 16, an elderly member aged 67 or above, or a person with disability). Check what is bundled into the fee — mandatory FDW insurance (approximately S$300–600 per year), the Settling-In Programme, medical examination, and Work Permit application — versus what is billed on top. Getting a full written breakdown before signing avoids surprises. See the full maid agency cost guide for Singapore →
Every legitimate maid agency must hold a MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No EA licence details are currently on file with KakiList for ST Employment Maid Agency Pte Ltd, so you should check MOM's directory directly before paying any deposit. EA Grading runs from A+ to C; agencies rated A+ or A have demonstrated stronger compliance and complaint-handling track records. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency closes, and can void your FDW insurance. ST Employment Maid Agency Pte Ltd is KakiList-verified and ACRA-registered, which are positive baseline signals, but confirming the EA Licence on MOM's directory remains the essential step.
A standard replacement window in the Singapore market is typically six months from the helper's arrival date, with one or two replacements included. Clarify with ST Employment Maid Agency Pte Ltd exactly how many replacements are covered, what circumstances void the guarantee (for example, buyer's remorse versus a documented mismatch in skills or temperament), and the cost of any additional replacement beyond what is included. Also confirm the early-termination process if the placement breaks down outside the guarantee window. The household is responsible for the helper's repatriation flight, refund of unused MOM levy, and Work Permit cancellation paperwork — understanding these costs upfront helps you plan. Get the replacement and refund terms in writing as part of the agency contract before signing. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the replacement, refund, and early-termination clauses carefully.
If ST Employment Maid Agency Pte Ltd isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.