Worst agency thus far. Donβt be fool by the 4.9 star review because these are written by the current helpers at the agency. Hiring process was smooth and efficient with prompt replies. However when issue with the domestic helper occurs, delayed replies, not responsive. Asked for a transfer maid because the current one who worked less than 3 months wants to go home. No solution given. Obviously I wanted someone with elderly care experience but those profiles that I received are those without. And I have to pay another $400 for replacement. It is very tiring that I have to keep chasing them for update. Hire at your own risk!
Highly recommended Agency and the whole staff especially ma'am Cori. She was very professional, kind, patient and always ready to assist. I truly appreciate everything your agency has done for me. Thank you maam Cori π₯°
A good and reliable agency, you dont have to worry about your application because they will do the best and fast as they can to process it. I can say Maam Cori was very approachable agent, she can advice you what to do. Maam Karen was great too. You will not regret of asking for a worker/employer because they will give you the good and best one for you. God Bless you more SUMMIT MAID AGENCY β¨ππ»
When I first approached Summit Maid Agency, we faced a couple of challenges β there were delays in processing paperwork and the first candidate we met wasnβt the right fit for our familyβs needs. I was worried things wouldnβt work out, but Summit team from Lucky plaza branch was incredibly proactive. They kept me updated every step of the way, explained the reasons for the delays clearly, and quickly arranged for additional interviews with carefully screened candidates. They also took time to understand our household routines and preferences to match us better. Weβve now had our maid for nearly a year and sheβs been wonderful β reliable, attentive, and a great fit for our family. Summit has also followed up regularly to check how things are going, which shows they truly care about both employers and maids. Highly recommend Summit Maid Agency for their professionalism, transparency, and commitment to getting things right even when faced with obstacles.
"I highly recommend this agency! Their agents are kind and approachable, especially Maβam Cori. They give regular updates and answer all your questions clearly and thoroughly. As a first-timer in Singapore, I didnβt feel nervous because I knew I was in the right agency. Theyβre truly safe and reliable.